COMPLY: The Marketing Compliance Podcast

In this audio edition of the PerformLine Regulatory Compliance Roundup, Ashley Cianci covers October's biggest stories: the FTC went all-in on price transparency, across retail, autos, search ads, and healthcare, California wrote fair-lending exams into law and its AI ad-disclosure rule is coming January 1st, the FTC is targeting fake reviews and impersonation, and eyeing platform liability, the CFPB is getting pulled in two directions while its director still waits and New York City’s click-to-cancel rule is now live.

Show Notes:

• Read the full October 2026 Regulatory Roundup: https://performline.com/blog-post/regulatory-compliance-roundup-10-28-26/
• Connect with Ashley Cianci: https://www.linkedin.com/in/ashley-cianci/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

Subscribe to COMPLY: The Marketing Compliance Podcast

• Apple Podcast
• Spotify
• Amazon Music

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

If your team found 300 pages tomorrow with your brand on them that you didn’t know existed, would that be a gift or a burden?

That question came out of a candid afternoon with a dozen compliance and marketing leaders from banks, fintechs, card issuers, and lenders. There were no slides, no pitch, and no selling, just the people who run real programs talking about what’s working, what isn’t, and what’s keeping them up at night. In this episode of COMPLY, Ashley Cianci walks you through the four themes that came out of the room and why each one applies, whether you lead compliance at a bank or you’re launching a fintech campaign by Friday.

Key Takeaways

• Enforcement decentralized. State attorneys general, state regulators, and advocacy groups are filling the gap left by federal pullback.
• Complaint benchmarking is on you. Leaders are building their own view from first-party complaints, Better Business Bureau data, social sentiment, and app reviews.
• AI is rewriting the funnel and the risk. You’re now accountable for what AI systems say about your products, not just what you publish.
• Strong compliance teams play offense. Automated monitoring and risk-based routing help marketing move faster.
• Buy the infrastructure, don’t build it. Teams that built their own tools ended up pulling engineers off revenue work to maintain them.

Show Notes:

• Connect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

Subscribe to COMPLY: The Marketing Compliance Podcast

• Apple Podcast
• Spotify
• Amazon Music

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

In this audio edition of the PerformLine Regulatory Compliance Roundup, Ashley Cianci covers September’s biggest stories: a 40-state coalition’s roughly $700 million settlement with a subprime auto lender, FTC actions against payment processors, new AI disclosure rules for ads, movement on CFPB leadership and New York City’s click-to-cancel rule.

Show Notes:

• For the full article: https://performline.com/blog-post/regulatory-compliance-roundup-09-30-26/
• Connect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

Subscribe to COMPLY: The Marketing Compliance Podcast

• Apple Podcast
• Spotify
• Amazon Music

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

Ashley Cianci walks through PerformLine's new guide, Marketing Compliance in the Age of AI, breaking down three separate shifts reshaping the compliance landscape: the volume of AI-generated content now outpacing review capacity, AI platforms becoming an unmonitored channel that describes your brand to prospects, and agentic AI pushing compliance from a scheduled check into a continuous requirement. Each shift is walked through with a real example, including a multi-state disclosure case study and a live AI Response Monitor query that surfaced three compliance violations hiding underneath a negative brand mention.

In This Episode:

• AI didn't add one more channel to monitor. It changed the entire board compliance teams are playing on.
• Shift one: content volume is outpacing review capacity, and a state-by-state disclosure patchwork creates exposure even in content that already passed review.
• Shift two: AI platforms like ChatGPT and Gemini are now describing your brand to prospects, with no named author, no approval workflow, and no edit button.
• A live query on a credit card issuer surfaces three compliance violations sitting underneath a viral-worthy negative sentiment hit.
• Shift three: agentic AI is turning compliance from something run on a schedule into something that has to run continuously.
• The practical fix: move review upstream and make it jurisdiction-aware, pair pre-publication review with continuous discovery, and document everything.

Show Notes:

• For the full download: https://content.performline.com/guide-to-marketing-compliance-in-the-age-of-ai
• Connect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

Subscribe to COMPLY: The Marketing Compliance Podcast

• Apple Podcast
• Spotify
• Amazon Music

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

The conversation covers the state attorneys general and California’s new consumer agency step up enforcement on junk fees, surcharges, and auto-renewals as federal agencies pull back; the FTC lands a deceptive-advertising settlement against bill-pay firm doxo and opens a comment window on “personalized pricing”; the CFPB’s revised open banking proposal reaches the White House while its permanent-director fight stretches into the fall; and a federal court refuses to let the DOJ walk away from a redlining consent order. Each topic is explored in detail, providing insights into the impact on compliance programs and regulatory obligations.

Chapters:

• 1:11: State-Level Enforcement Takes Center Stage
• 5:22: Significant Stat: #23.8 Million from Grubhub
• 6:10: FTC Settlements and Compliance Implications
• 8:10: CFPB Open Banking Developments and Regulatory Uncertainty
• 10:23: Fair Lending and Judicial Oversight
• 11:54: On the Radar: Personalized Pricing Under FTC Scrutiny
• 13:18: Regulatory Roundup Recap + Closing

Show Notes:

• For the full article: https://performline.com/blog-post/regulatory-compliance-roundup-08-26-26/
• Connect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

Subscribe to COMPLY: The Marketing Compliance Podcast

• Apple Podcast
• Spotify
• Amazon Music

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

In this episode, Katie Daley Infante, who leads enterprise sales and partnerships at PerformLine, sits down with Kuno Tucker, a chief compliance officer with years of frontline experience building compliance programs in financial services, to talk about the shift from fixed, rules-based pre-publication review to AI-driven contextual review.

In this episode, we discuss:

• The shift from deterministic, if-then rules to contextual AI review that reads for meaning and intent, not just exact keywords, and where that shift delivers the most immediate impact for compliance teams.
• What to evaluate in an enterprise-grade AI vendor: data residency, explainability, auditability, and how often the vendor tests and corrects its models.
• The build-vs-buy decision, and a practical rollout path, internal testing, a small pilot group, then phased tranches—for getting advisor and compliance team buy-in.

Show Notes

• Learn more about PerformLine's Pre-Publication Scanner: PerformLine Pre-Publication Scanner
• Connect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/
• Connect with Katie Daley Infante on LinkedIn: https://www.linkedin.com/in/daleykatherine/
• Connect with Kuno Tucker: https://www.linkedin.com/in/kuno-tucker-ma-llm-icd-6035355/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

Subscribe to COMPLY: The Marketing Compliance Podcast

• Apple Podcasts
• Spotify
• Amazon Music

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

The conversation covers the CFPB’s deregulatory agenda, the FTC’s intensified enforcement of “Made in the USA” claims, the expansion of state junk fee and pricing transparency laws, the reemergence of open banking, and Connecticut’s click-to-cancel law. Each topic is explored in detail, providing insights into the impact on compliance programs and regulatory obligations.

Key Takeaways

• CFPB’s deregulatory agenda and its impact on lenders
• FTC’s intensified enforcement of “Made in the USA” claims
• Expansion of state junk fee and pricing transparency laws
• Reemergence of open banking and its potential impact
• Connecticut’s click-to-cancel law and the state-by-state nature of subscription compliance

Chapters

• 01:08 CFPB’s Deregulatory Agenda
• 05:32 FTC’s “Made in the USA” Enforcement
• 10:04 State Junk Fee and Pricing Transparency Laws
• 12:09 Reemergence of Open Banking
• 14:53 Connecticut’s Click-to-Cancel Law

Show Notes:

• For the full article: https://performline.com/blog-post/regulatory-compliance-roundup-07-29-26/
• Connect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

Subscribe to COMPLY: The Marketing Compliance Podcast

• Apple Podcast
• Spotify
• Amazon Music

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

This week’s COMPLY episode is the final part of a two-part discussion between our own Ashley Cianci, Katie Daley Infante, and Brilene Feyler, as they discuss the latest research that reveals where regulatory and brand risk is hiding across affiliate, publisher, and third-party pages, and why traditional controls miss it.

In this episode, we discuss:

• Ignoring marketing compliance isn't a legal defense: regulators won't accept "we didn't know," and the "ostrich approach" (head in the sand) leads to hefty fines and enforcement actions, not forgiveness.
• AI and LLMs are amplifying compliance blind spots : over a third of AI-recommended URLs for major brands aren't actually owned by the brand, some point to phishing; consumers treat AI answers as fact without verification.
• Marketing compliance is a growth enabler, not a blocker: mature programs shift from bottleneck approval processes to upstream guardrails that empower marketers and creators to launch compliant campaigns faster.

Show Notes:

• Catch up on Part 1: https://performline.com/blog-post/episode-76-the-bank-marketing-compliance-risks-youre-missing-part-1
• Download the full report, The Top Marketing Compliance Risks for Leading Banks: https://content.performline.com/top-marketing-compliance-risks-for-leading-banks
• Connect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/
• Connect with Brilene Feyler on LinkedIn:https://www.linkedin.com/in/brilenefeyler/
• Connect with Katie Daley Infante on LinkedIn:https://www.linkedin.com/in/daleykatherine/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

This is the first part of a two-part discussion between PerformLine's Ashley Cianci, Katie Daley Infante, and Brilene Feyler, as they discuss the latest research that reveals that marketing compliance risk isn't random and where regulatory and brand risk is hiding across affiliate, publisher, and third-party pages, and why traditional controls miss it.

In this episode, we dive into:

• Predictable Risks: 65% of compliance issues clustered into a small number of repeatable patterns.
• Visibility Gaps: 8% of discovered pages showed potential compliance risk, often lived on affiliate and third-party sites.
• Systemic Risk for Traditional Bank Marketing Compliance: How banks are evolving their marketing compliance oversight to ensure compliance during content creation; pre-publication; and collaboration between marketing and compliance teams to prevent potential issues and maintain brand integrity.

Show Notes:

• Download the full report, The Top Marketing Compliance Risks for Leading Banks: https://content.performline.com/top-marketing-compliance-risks-for-leading-banks
• Connect with Ashley Cianci on LinkedIn: https://www.linkedin.com/in/ashley-cianci/
• Connect with Brilene Feyler on LinkedIn:https://www.linkedin.com/in/brilenefeyler/
• Connect with Katie Daley Infante on LinkedIn:https://www.linkedin.com/in/daleykatherine/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

This week’s COMPLY episode is final discussion between John Zanzarella, PerformLine’s CRO, Ed Vincent, CEO of Lumio, Kunal Datta, Head of Product at Unit21, and Anna Fridman, Co-Founder of Spring Labs, as they take a deep dive into the transformative impact of AI on RegTech, exploring how AI-driven solutions are redefining compliance strategies for financial institutions.

This episode highlights:

• RegTechs are evolving to meet rising compliance expectations, offering faster and smarter AI-driven compliance solutions.
• Financial institutions are adopting proactive, data-driven strategies to strengthen compliance and stay ahead of risk.
• Emerging trends: how AI and automation are transforming scale by boosting efficiency and enabling smarter risk management

Show Notes:

• Listen to Part 1: https://performline.com/blog-post/episode-73-from-compliance-to-catalyst-ai-role-in-regtech-part-1/
• Listen to Part 2: https://performline.com/blog-post/episode-74-from-compliance-to-catalyst-ai-role-in-regtech-part-2/
• Connect with John Zanzarella: https://www.linkedin.com/in/johnzanzarella/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

This week's COMPLY episode is part 2 of a discussion between John Zanzarella, PerformLine’s CRO, Ed Vincent, CEO of Lumio, Kunal Datta, Head of Product at Unit21, and Anna Fridman, Co-Founder of Spring Labs, as they take a deep dive into the transformative impact of AI on RegTech, exploring how AI-driven solutions are redefining compliance strategies for financial institutions.

This episode highlights:

• Responsible AI Adoption: Technology must be responsible, explainable and auditable, not just powerful.
• Practical AI Applications in Compliance: How to leverage AI tools integrated with existing platforms to improve efficiency and compliance quality.
• Risk-Based Approach: custom automation settings and profiles; maintain transparency, auditability, and human oversight.

Show Notes:

• Listen to Episode 1: https://performline.com/blog-post/episode-73-from-compliance-to-catalyst-ai-role-in-regtech-part-1/
• Connect with John Zanzarella: https://www.linkedin.com/in/johnzanzarella/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

This COMPLY Podcast episode is part 1 of a discussion between John Zanzarella, PerformLine’s CRO, Ed Vincent, CEO of Lumio, Kunal Datta, Head of Product at Unit21, and Anna Fridman, Co-Founder of Spring Labs, as they take a deep dive into the transformative impact of AI on RegTech, exploring how AI-driven solutions are redefining compliance strategies for financial institutions.

This episode highlights:

• RegTechs are evolving to meet rising compliance expectations, offering faster and smarter AI-driven compliance solutions.
• Financial institutions are adopting proactive, data-driven strategies to strengthen marketing compliance and stay ahead of risk.
• AI and automation are transforming scale by boosting efficiency and enabling smarter risk management.

Show Notes:

• Connect with John Zanzarella: https://www.linkedin.com/in/johnzanzarella/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

In this episode of COMPLY, host Rhonda McGill sits down with Leon Hoppe, digital media lead at WebSeeds and founder of KickAds Brand Marketing, to discuss how the intersection of marketing and compliance has evolved over the past two decades. Leon shares how a six-figure demand letter early in his career reshaped his view on compliance—turning what was once an afterthought into a foundational business practice.

In this episode, we discuss:

• Starting compliance early to make compliance part of your marketing culture—not a reaction to a violation.
• Owning your affiliates’ actions because brands are responsible for what partners send on their behalf; visibility and monitoring tools are non-negotiable.
• Leveraging technology wisely by using tools like LashBack, and AI-driven creative testing to detect risks and improve deliverability.
• Staying adaptable because algorithm shifts, privacy updates, and email deliverability changes require constant learning and adjustment.
• Human oversight still matters, even with AI, compliance teams must verify that generated content aligns with legal and ethical standards.
• Think long-term by treating compliance like an insurance policy—protecting brand reputation and ensuring sustainable growth.

Show Notes

• Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/
• Check out Leon’s Compliance Superhero story: https://performline.com/blog-post/compliance-superhero-leon-hoppe/
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

While federal regulators may be pulling back, the scrutiny on consumer protection is only growing. Join Rhonda McGill, Sr. Director of Customer Marketing here at PerformLine, as she continues her discussion with Venable Attorneys Ellen Berge and Jonathan Pompan, who offer insights on the shifts occurring at the federal level and the states are filling in the gaps, along with their emphasis on the reality that although priorities may have shifted, the risk has not gone away.

In the final episode of this two-part series, we will discuss:

• Diffusing the buzz around deregulation and building a durable compliance program
• Examples of proactive compliance opening the door for innovation
• The compliance ROI and making the business case for trust, protection, and growth
• Navigating risks with third-party partnerships
• Advertising and disclosure enforcement trends

Show Notes:

• Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/
• Connect with Ellen: https://www.linkedin.com/in/etberge/
• Connect with Jonathan: https://www.linkedin.com/in/jonathan-pompan-43535935/
• Listen to Part 1: https://performline.com/blog-post/episode-70-beyond-deregulation-addressing-pt-1/
• Beyond Deregulation: Addressing Current Marketing Compliance Risks: https://comply.performline.com/webinar/beyond-deregulation
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

While federal regulators may be pulling back, the scrutiny on consumer protection is only growing. Join Rhonda McGill, Sr. Director of Customer Marketing here at PerformLine as she dives in on this subject with attorney’s Ellen Berge and Jonathan Pompan both of Venable and they share their insights on how shifts at the federal and state levels, coupled with rising enforcement, are reshaping the risk landscape.

In this two part series, we will discuss:

• What shifting state and federal priorities mean for your strategy
• Auto-renewals, subscriptions, and the rise in complaints
• Third-party risk and the most underestimated risks in these relationships
• Being proactive with compliance by driving innovation in a deregulatory climate
• The compliance ROI and making the business case for trust, protection, and growth

Show Notes:

• Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/
• Connect with Ellen: https://www.linkedin.com/in/etberge/
• Connect with Jonathan: https://www.linkedin.com/in/jonathan-pompan-43535935/
• Beyond Deregulation: Addressing Current Marketing Compliance Risks: https://comply.performline.com/webinar/beyond-deregulation
• Subscribe to PerformLine to stay connected to resources and updates: https://lp.performline.com/subscribe-to-performline

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

Christina Tetrault, Deputy Commissioner at California’s Department of Financial Protection and Innovation (DFPI), offers a candid, practical look into the regulatory realities shaping today’s financial collaborations.

Drawing from real-world enforcement actions and firsthand experience, Christina outlines the common missteps that can derail even the most promising partnerships—and what organizations must do to stay on course. Her message is clear: compliance isn’t a checkbox or a one-sided burden—it’s a shared responsibility across the entire ecosystem.

Whether you're scaling a fintech startup, leading risk at a traditional bank, or exploring the future of financial innovation, this episode delivers a clear roadmap for building partnerships that are not only groundbreaking—but built to last.

Christina offers insights on

• How to build a resilient culture of compliance from the inside out
• Modern tools and strategies for staying ahead of regulatory expectations
• Why proactive engagement with regulators is key to long-term success
• Lessons from recent enforcement actions—and how to avoid similar mistakes

Show Notes

• Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/
• For more info on California DFPI’s weekly office hours: https://dfpi.ca.gov/about/dfpi-divisions-and-offices/office-of-financial-technology-innovation/
• Subscribe to PerformLine for resources and updates: https://lp.performline.com/subscribe-to-performline

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

In a compliance world that demands precision and transparency, PerformLine understands the importance of balancing innovation with an organization’s specific risk posture. In this episode, we’re joined by Paul Wilmore, Chief Operating Officer, and Bogdan Arsenie, Chief Technology Officer at PerformLine, to explore how the company is thoughtfully deploying AI—without getting caught up in the hype.

Together, Paul and Bogdan break down how PerformLine’s dual approach to AI is empowering compliance teams with transparency, control, and cutting-edge innovation.

We discuss:

• Why PerformLine offers both AI and non-AI systems and how it supports transparency and control
• The value of GenAI in tasks like content classification, document summarization, and layout interpretation
• How PerformLine uses AI to improve efficiency in web crawling and multi-product extraction at scale
• What truly sets PerformLine apart in the AI-first vendor landscape

Show Notes:

• Connect with Paul: https://www.linkedin.com/in/paul-wilmore-6b1646/
• Connect with Bogdan: https://www.linkedin.com/in/bogdanarsenie/
• Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

In this episode of the COMPLY Podcast, we’re joined by Harsha Raghunath, Director of Compliance at Mercury, for a conversation on what it looks like when compliance is built into a company from day zero. Harsha shares how Mercury’s foundation of compliance shapes everything from product development to cross-functional decision-making, and how his team keeps pace in a fast-moving fintech environment without slowing down innovation.

We also dive into how Mercury leverages technology to streamline compliance, and Harsha offers candid advice for early-career professionals on building credibility, staying current, and navigating common challenges. Plus, we highlight the important work happening through the Coalition for Financial Ecosystem Standards (CFES) to raise the bar across the industry.

Mercury is the fintech that brings all the ways people and businesses use money into a single product that feels extraordinary to use. Anchored by a powerful bank account*, Mercury gives more than 200K ambitious companies and entrepreneurs the banking, credit cards*, and software they need to power all their financial workflows. To learn more, visit http://mercury.com/.

*Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. The IO Card is issued by Patriot Bank, Member FDIC, pursuant to a license from Mastercard®.

Show Notes

• Connect with Harsha: https://www.linkedin.com/in/harsha-raghunath-14a27a62/
• Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

In this episode of the COMPLY Podcast, I’m joined by Kat Wong, Director of Marketing at Adro, a fintech that helps international students and workers access essential banking products in the U.S. Kat shares how she bridges the gap between marketing and compliance, ensuring clear, trustworthy messaging without getting lost in legal jargon.

Drawing on her experience across industries—from major brands to fast-growing startups—Kat explains how understanding compliance isn’t just a legal team’s job. Instead, it’s a shared responsibility where marketers play a key role in translating complex regulatory requirements into accessible, consumer-friendly language.

We discuss:

• How compliance can empower marketing and other teams to think with a “compliance hat”
• How marketing can transform complex legal jargon into clear, compliant messaging to foster consumer trust
• Practical advice for marketers on building strong relationships with compliance teams

Show Notes

• Driving Marketing and Compliance Collaboration with Technology: https://performline.com/blog-post/driving-marketing-and-compliance-collaboration-with-technology/
• Connect with Kat: https://www.linkedin.com/in/kwongtooyen/
• Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.

PerformLine’s newly enhanced UDAAP rulebooks are designed to help compliance and marketing teams work more efficiently while mitigating more risk. In this episode, I sit down with Mike Gibney, Director of Client Solutions, about how these updates are making it easier for clients to stay ahead of deceptive practices in their marketing and communications.

By combining market trends, regulatory enforcement insights, and client feedback, the updated rulebooks offer broader coverage and faster deployment across channels. Built and refined with real-world testing, they help teams spend less time reviewing content and more time making informed decisions.

We discuss:

• How PerformLine tracks evolving deceptive trends to build its proprietary UDAAP rulebooks
• What makes the new rulebooks more efficient and comprehensive for content review and risk mitigation
• The role of technology like NLP and AI in speeding up rule creation and refinement
• A preview of what’s next—including rulebooks focused on identifying and understanding complaints

If you’re a PerformLine user and haven’t refreshed your rulebooks lately, now’s the time to reconnect. And if you’re new to the platform, this episode offers a clear look at how our rulebooks can streamline your compliance efforts from day one.

Show Notes:

• Schedule a demo and learn more about UDAAP rulebooks: https://lp.performline.com/request-a-demo
• Subscribe to PerformLine for more UDAAP resources and updates: https://lp.performline.com/subscribe-to-performline
• Connect with Mike: https://www.linkedin.com/in/michaeldgibney/
• Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/

About COMPLY: The Marketing Compliance Podcast

The state of marketing compliance and regulation is evolving faster than ever. On the COMPLY Podcast, we sit down with the biggest names in marketing, compliance, regulations, and innovation as they share their playbooks to help you take your compliance practice to the next level.

This podcast is for informational and educational purposes only and does not constitute legal advice; consult your own compliance or legal counsel.