Harvard Business Review

Do great teams need to like each other to succeed? Organizational psychologist Adam Grant says no. What matters more is alignment around a shared purpose—and a willingness to challenge one another.

Uploaded 21-10-26

In this episode of HBR IdeaCast, Grant joins host Adi Ignatius to discuss his new book, Vibe, and what leaders can do to build stronger teams, improve workplace culture, and foster meaningful connections. He explains why task cohesion matters more than social bonding, how to encourage productive disagreement, and why hiring for cultural fit can leave organizations vulnerable to groupthink.

Grant also shares practical advice on onboarding new employees, giving and receiving candid feedback, and creating a culture where people feel safe speaking up. Plus, he explains why AI companions can’t replace the messy, sometimes uncomfortable interactions that make human relationships—and teams—stronger.

Listen to the HBR IdeaCast for more conversations with leading thinkers on strategy, leadership, and managing organizations.

Books, tools, and more: store.hbr.org

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Copyright © 2026 Harvard Business School Publishing. All rights reserved.

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Christine Reacts to Your Comments | Christine vs. Work

Uploaded 08-09-21

9 Sep 2021

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𝙎𝙪𝙗𝙨𝙘𝙧𝙞𝙗𝙚 𝙩𝙤 𝘼𝙨𝙘𝙚𝙣𝙙 𝙩𝙤𝙙𝙖𝙮! ✨ https://www.youtube.com/c/HBRAscend ✨

HBR’s Christine Liu answers fan comments and questions.
Subscribe to our Ascend newsletter! https://hbr.org/email-newsletters?movetile_hbpascendnl&hideIntromercial=true

Innovation Editor Christine Liu answers questions from comments left on Christine vs Work episodes from YouTube and Instagram. See what she thinks about work friendships, email etiquette, a (still) weirdly satisfying productivity tool, and more.

00:00 Yes, I really do read them all!
00:25 What program do you use for slide decks?
01:25 Where did you get that productivity timer?
02:02 I was inspired to use LinkedIn!
02:50 Why don't you post more?
03:25 Don't be a robot.
05:40 Meet my cat, Norb.
06:30 Real people work here!
07:40 Can you fix the glare in your glasses?
08:33 Backstory on the Say No episode

BRAND NEW SEASON of Christine vs. Work drops September 2021! Subscribe to HBR’s YouTube channel and hit the notification bell 🔔 so you don’t miss out.

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Getting Along with Difficult Coworkers (Live in Boston) | Women at Work | Podcast

Uploaded 12-10-22

12 Oct 2022

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To cap off our Getting Along series (see the last four episodes in our feed if you missed them), Amy Gallo offers advice, in front of a live audience, on how to deal with “difficult” colleagues. She talks with Amy Bernstein about the different types of difficult coworkers (from the tormentor to the know-it-all) and then answers questions from several members of the audience about the specific situations they’re facing. If you’re navigating a tough work relationship right now and don’t know how to turn things around, this episode is for you.

Chapters:
00:00 – Intro
06:29 – The Six Types of Difficult Colleagues
09:02 – The Tormentor
13:41 – The Political Operator
18:02 – The Know-It-All
26:28 – The Insecure Boss
31:29 – The Toxic Hot Mess
35:58 – Protecting Yourself and Others from Difficult Colleagues
41:23 – “Am I Difficult?”
45:27 – Outro

Resources:
- Getting Along: How to Work with Anyone (Even Difficult People), by Amy Gallo: https://www.amazon.com/Getting-Along-Anyone-Difficult-People/dp/1647821061/

- “What to Do if You Think Your Boss Is Shutting You Out,” by Liz Kislik: https://hbr.org/2018/12/what-to-do-if-you-think-your-boss-is-shutting-you-out

- “How to Deal with a Passive-Aggressive Colleague,” by Amy Gallo: https://hbr.org/2016/01/how-to-deal-with-a-passive-aggressive-colleague

- “How the Best Bosses Interrupt Bias on Their Teams,” by Joan C. Williams and Sky Mihaylo: https://hbr.org/2016/01/how-to-deal-with-a-passive-aggressive-colleague

- “How to Deal with the Know-It-All in Your Office,” by Priscilla Claman: https://hbr.org/2017/10/how-to-deal-with-the-know-it-all-in-your-office

Sign up for the Women at Work newsletter.
Email us: womenatwork@hbr.org

You can also listen to this episode on HBR.org, and wherever you listen to podcasts:
- HBR.org (transcript available here): https://hbr.org/podcast/2022/10/getting-along-live-in-boston
- Apple Podcasts: https://podcasts.apple.com/us/podcast/getting-along-live-in-boston/id1336174427?i=1000582198095
- Spotify: https://open.spotify.com/episode/78BZxgjj5NtC1LU5xFnDQ7?si=5c22269ed48443be
- Stitcher: https://www.stitcher.com/show/women-at-work/episode/getting-along-live-in-boston-207475876
- Google Podcasts: https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmhhcnZhcmRidXNpbmVzcy5vcmcvaGFydmFyZGJ1c2luZXNzL3dvbWVuLWF0LXdvcms/episode/dGFnOmF1ZGlvLmhici5vcmcsMjAxOC0wMS0xNzp3b21lbi1hdC13b3JrLnM3LjAwMTBt?sa=X&ved=0CAUQkfYCahcKEwjo2p60s9j6AhUAAAAAHQAAAAAQNQ

Series Description:
Women face gender discrimination throughout our careers. It doesn't have to derail our ambitions — but how do we prepare to deal with it? There's no workplace orientation session about narrowing the wage gap, standing up to interrupting male colleagues, or taking on many other issues we encounter at work. So HBR staffers Amy Bernstein, Amy Gallo, and Emily Caulfield are untangling some of the knottiest problems. They interview experts on gender, tell stories about their own experiences, and give lots of practical advice to help you succeed in spite of the obstacles.

About Harvard Business Review:
Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, books, and digital content and tools published on HBR.org, Harvard Business Review aims to provide professionals around the world with rigorous insights and best practices to help lead themselves and their organizations more effectively and to make a positive impact. Learn more at www.hbr.org.

Follow Harvard Business Review: https://hbr.org/ https://www.linkedin.com/company/harv... https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_bus...

Sign up for Newsletters: https://hbr.org/email-newsletters

#HarvardBusinessReview

Co

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The Power of Mattering at Work

30 Apr 2025

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When people know they matter, they thrive—and so do companies. Three small leadership habits can make all the difference. Read the full article by Zach Mercurio here: https://s.hbr.org/4jZMNnq

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Think Twice Before Updating Your Brand

Uploaded 11-10-22

12 Oct 2022

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Brands are constantly changing in order to “stay fresh”, but that’s a mistake. Customers stay loyal through habit, not because you've forced something new and unfamiliar on them. Roger Martin, former dean of the Rotman School of Management at the University of Toronto and one of the world’s leading thinkers on strategy, says brands shouldn’t be so quick to throw away their cumulative advantage.

00:00 Customer loyalty–their consciously choosing your brand–is only half the story.
01:00 What is cumulative advantage, and why is it important?
02:14 Just how fragile is this cumulative advantage?
02:45 Example: Tide laundry detergent forfeits its cumulative advantage.
04:54 Instagram redesigns a familiar icon. Why?
06:03 So, should brands never do anything new?

For more from Roger Martin on this topic, read, "A New Way to Think: Your Guide to Superior Management Effectiveness": https://www.amazon.com/New-Way-Think-Management-Effectiveness-ebook/dp/B09KHKWB7B

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Copyright © 2022 Harvard Business School Publishing. All rights reserved.

#Brands #Branding #Marketing #ReBranding #Business #Explainer #Success #HowTo

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Reid Hoffman on How He Makes Winning Bets in Silicon Valley

1 Nov 2024

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Reid Hoffman, co-founder of LinkedIn & Inflection AI, has a strong track record of picking winners in Silicon Valley. In this excerpt from the HBR live event, Future of Business 2024, Hoffman shares what he’s looking for when he tries to identify the next big winning ideas. You can hear the whole interview on HBR’s IdeaCast, wherever you get your podcasts or listen here: https://s.hbr.org/4e4SgG4

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Amazon's Take on Return-to-Office

13 May 2025

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Amazon CEO Andy Jassy says in-person work is key to innovation. 🎧 Hear more on HBR IdeaCast: https://s.hbr.org/43q4I0O

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How to Stop Promoting Incompetent Men (Quick Study)

12 Mar 2020

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Are there fewer women in management because we can’t discern between confidence and competence? The popular explanations range from women just aren’t capable of being leaders to women just don’t want to be leaders. According to author Tomas Chamorro-Premuzic however, the absence of women in leadership roles has less to do with women themselves and more to do with how we interpret leadership traits. Confidence – a trait more associated with men – is often misinterpreted as competence. As a result, charismatic, but incompetent men have fewer barriers to reach the top than women. Individuals in positions to promote and hire managers should think more critically about what seems like a leadership trait versus what is an actual leadership trait. They will find that arrogance and overconfidence – the characteristics that get men into management positions – are also the characteristics that cause poor performance. --------------------------------------------------------------------- At Harvard Business Review, we believe in management. If the world’s organizations and institutions were run more effectively, if our leaders made better decisions, if people worked more productively, we believe that all of us — employees, bosses, customers, our families, and the people our businesses affect — would be better off. So we try to arm our readers with ideas that help them become smarter, more creative, and more courageous in their work. We enlist the foremost experts in a wide range of topics, including career planning, strategy, leadership, work-life balance, negotiations, innovation, and managing teams. Harvard Business Review empowers professionals around the world to lead themselves and their organizations more effectively and to make a positive impact. Sign up for Newsletters: https://hbr.org/email-newsletters Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review

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How to Deal with Remote Conflict

20 Oct 2020

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Disagreements between work colleagues can get even more uncomfortable and tricky to navigate when you can’t work them out in person. Amy Gallo, author of the “HBR Guide to Dealing with Conflict”, explains why conflicts are more likely to escalate through text-based communication, and says that even in the Zoom-era a phone call may be the best solution. She also points out that there can be upsides to having to resolve differences remotely. --------------------------------------------------------------------- At Harvard Business Review, we believe in management. If the world’s organizations and institutions were run more effectively, if our leaders made better decisions, if people worked more productively, we believe that all of us — employees, bosses, customers, our families, and the people our businesses affect — would be better off. So we try to arm our readers with ideas that help them become smarter, more creative, and more courageous in their work. We enlist the foremost experts in a wide range of topics, including career planning, strategy, leadership, work-life balance, negotiations, innovation, and managing teams. Harvard Business Review empowers professionals around the world to lead themselves and their organizations more effectively and to make a positive impact. Sign up for Newsletters: https://hbr.org/email-newsletters Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review

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Hershey CEO Michele Buck on Empowering Internal Change Agents

26 Apr 2022

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Michele Buck is the first female CEO in The Hershey Company’s history, and the company has been recognized as one of America’s most female-friendly corporations. She also has a rich personal story, coming from humble roots in central Pennsylvania, and she worked her way through college before getting an MBA. HBR editor in chief Adi Ignatius sat down with Buck in this episode of our video series “The New World of Work” to talk about: • Leadership innovations she’s made at Hershey like tapping internal change agents. • Serving customers during the height of the pandemic. • Advice for helping women make progress in the workforce. This interview part of a series called “The New World of Work,” which explores how top-tier executives see the future and how their companies are trying to set themselves up for success. Each week, HBR Editor Adi Ignatius will interview a leader on LinkedIn Live — and then share an inside look at those conversations and solicit questions for future discussions in a newsletter just for HBR subscribers. If you’re a subscriber, you can sign up for the newsletter here: https://hbr.org/my-library/preferences?movetile=newworldofwork. Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #FutureofWork #Hershey Copyright © 2022 Harvard Business School Publishing. All rights reserved.

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How Do I Get Promoted Without a Clear Career Path? | Coaching Real Leaders | Podcast

Uploaded 05-10-22

5 Oct 2022

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He’s a self-professed “natural finance guy” and has shown himself to be invaluable to his company. His long-term goal is to become a CFO, but he’s gotten little feedback on what to do to get to the executive level. Now he’s starting to feel stuck in middle management. Host Muriel Wilkins coaches him through managing his career, even when the plan isn’t always clear.

Chapters:
00:00 – Intro
07:54 – What’s Holding Me Back?
14:50 – Advocate for Yourself
21:01 – Potential vs. Current Performance
27:18 – Take Control of Your Career Management
32:48 – Define Your Purpose and Be Realistic
41:05 – Stepping Out of Your Comfort Zone
48:32 – Confusion Becomes Clarity

Further reading:
• 6 Ways to Take Control of Your Career Development If Your Company Doesn’t Care About It: https://hbr.org/2018/01/6-ways-to-take-control-of-your-career-development-if-your-company-doesnt-care-about-it
• How to Make Progress on Your Long-Term Career Goals: https://hbr.org/2022/03/how-to-make-progress-on-your-long-term-career-goals
• Setting Career Priorities When Everything Is Uncertain: https://hbr.org/2022/01/setting-career-priorities-when-everything-is-uncertain

You can also listen to this episode on HBR.org, and wherever you listen to podcasts:
- HBR.org (transcript available here): https://hbr.org/podcast/2022/10/how-do-i-get-promoted-without-a-clear-career-path
- Apple Podcasts: https://podcasts.apple.com/us/podcast/how-do-i-get-promoted-without-a-clear-career-path/id1545444200?i=1000581423865
- Spotify: https://open.spotify.com/episode/1FPKT4HMq4GBl2SLodQECj?si=deaa62a22cf84f33
- Stitcher: https://www.stitcher.com/show/coaching-real-leaders/episode/how-do-i-get-promoted-without-a-clear-career-path-207270844
- Google Podcasts: https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmhhcnZhcmRidXNpbmVzcy5vcmcvaGFydmFyZGJ1c2luZXNzL2NvYWNoaW5nLXJlYWwtbGVhZGVycw/episode/dGFnOmF1ZGlvLmhici5vcmcsMjAyMC0xMi0xNzpjb2FjaGluZy1yZWFsLWxlYWRlcnMuczQuMDAwMQ?sa=X&ved=0CAUQkfYCahcKEwiAhtSv28T6AhUAAAAAHQAAAAAQPg

Series Description:
We all want to get to the next level of our career, but so many of us get stuck. Longtime leadership coach Muriel Wilkins takes you inside real-life leadership coaching sessions with high performers working to overcome professional challenges and grow as leaders. Listen in on real conversations and leave with new insights and practical guidance for your own career.

The views expressed on this podcast are those of its hosts, guests, and callers, and not those of Harvard Business Review.

About Harvard Business Review:
Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, books, and digital content and tools published on HBR.org, Harvard Business Review aims to provide professionals around the world with rigorous insights and best practices to help lead themselves and their organizations more effectively and to make a positive impact. Learn more at www.hbr.org.

Follow Harvard Business Review: https://hbr.org/ https://www.linkedin.com/company/harv... https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_bus...

Sign up for Newsletters: https://hbr.org/email-newsletters

#HarvardBusinessReview #leadershipcoaching #leadership

Copyright © 2022 Harvard Business School Publishing. All rights reserved.

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Gossip at Work: Benefits and Pitfalls | The Harvard Business Review Guide

27 Jun 2024

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Everyone participates in some form of workplace gossip–and that’s not necessarily a bad thing. Good gossip helps us connect with others and glean information. Done wrong, though, it can damage reputations and ruin relationships. Here’s how to get it right. For more on gossip: https://hbr.org/2013/02/go-ahead-and-gossip https://hbr.org/2010/09/defend-your-research-its-not-unprofessional-to-gossip-at-work https://hbr.org/2018/10/stop-complaining-about-your-colleagues-behind-their-backs 00:00 Not all gossip is created equal 01:20 What is ‘gossip’? 01:58 Gossip as information 03:08 Gossip as reputational information 04:27 Forming connections and establishing norms 06:30 Potential pitfalls 08:27 Avoiding the pitfalls Books, tools, and more: store.hbr.org Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #YourCareer #Career #Job #Work #Business #Gossip #Harvard #HarvardBusinessSchool Copyright © 2024 Harvard Business School Publishing. All rights reserved.

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We Need to Revamp Econ 101: It May Limit Your Business Thinking

4 Apr 2024

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Treating economics like a natural science can limit its scope and give corporations permission to look the other way on harms they may be causing. The New Yorker's Nick Romeo reports on the case for bringing the humanities–including ethics and philosophy–back into the curriculum. Romeo is the author of The Alternative: How to Build a Just Economy (https://www.amzn.com/1541701593). 00:00 An “acceptable” rate of joblessness? 01:00 Economics is not a natural science 01:39 Distorted business thinking 02:30 But isn’t economics essential? 03:10 The real cost of cheap stuff 04:10 One alternative: true pricing 05:04 An alternative to Econ 101? Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #Work #Business #Economy #Economics #Education #Economics101 #Harvard #HarvardBusinessSchool Copyright © 2024 Harvard Business School Publishing. All rights reserved.

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The Cost of Employee Disengagement

4 Apr 2025

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Disengagement is costing companies millions. Coauthor Josh Drean says it’s time to rethink what younger workers really want from work. Read more in 'Employment Is Dead' by Deborah Perry Piscione and Josh Drean: https://s.hbr.org/4j5gGlS

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Is Consulting The Right Career For You? | Career Crush

Uploaded 22-11-21

23 Nov 2021

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𝙎𝙪𝙗𝙨𝙘𝙧𝙞𝙗𝙚 𝙩𝙤 𝘼𝙨𝙘𝙚𝙣𝙙 𝙩𝙤𝙙𝙖𝙮! ✨ https://www.youtube.com/c/HBRAscend ✨

On paper, consulting seems like the perfect gig. But there’s got to be more to it, right?
Subscribe to the Ascend newsletter: https://hbr.org/email-newsletters?movetile_hbpascendnl&hideIntromercial=true

Kristina Kang, a senior management consultant, shares what it’s really like to work in consulting. And, spoiler alert, it’s not all travel and PowerPoints. She chats with Ascend editor Kelsey Alpaio about some typical pathways into the industry, the skills you need to be successful in consulting, and what you can expect to get paid when you’re just starting out.

00:00 So, you want to be a consultant?
00:38 Meet Kristina Kang
02:04 Let's talk money
02:40 Companies to know
03:30 Skills to have
04:04 Challenges to expect
05:00 Consulting myths
06:44 Getting into the industry
07:26 The interview process

Want to see a day in Kristina’s life? Check out her YouTube channel: https://www.youtube.com/channel/UCZ59VSFJKWLwmQhodEsVerA

Produced by Andy Robinson and Kelsey Alpaio
Video by Andy Robinson
Editing by Andy Robinson
Animation and Design by Riko Cribbs and Karen Player

Follow us:
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Former Best Buy CEO Hubert Joly: Empowering Workers to Create ‘Magic’

Uploaded 02-12-21

2 Dec 2021

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Joly says people are not a resource, they are the creative engine of innovation and change that companies urgently need.

HBR editor in chief Adi Ignatius sat down with Joly, author of The Heart of Business: Leadership Principles for the Next Era of Capitalism
(https://www.amazon.com/Heart-Business-Leadership-Principles-Capitalism-ebook/dp/B08CNMLDH1), in the fifth episode of our new video series “The New World of Work,” to talk about:
• Making meaningful purpose a genuine priority of business operations
• The “human magic” of empowered and self-directed employees
• Admitting you don’t have all the answers is a sign of strong leadership.

By putting people at the center of your company’s purpose, Joly says, we “start with a declaration of interdependence, where you embrace all stakeholders.”

This interview part of a series called “The New World of Work,” which explores how top-tier executives see the future and how their companies are trying to set themselves up for success. Each week, Adi will interview a leader on LinkedIn Live — and then share an inside look at those conversations and solicit questions for future discussions in a newsletter just for HBR subscribers. If you’re a subscriber, you can sign up for the newsletter here: https://hbr.org/my-library/preferences?movetile=newworldofwork.

Follow us:
https://hbr.org/
https://www.linkedin.com/company/harvard-business-review/
https://www.facebook.com/HBR/
https://twitter.com/HarvardBiz
https://www.instagram.com/harvard_business_review

Sign up for Newsletters: https://hbr.org/email-newsletters

#HarvardBusinessReview #FutureofWork #HubertJoly

Copyright © 2021 Harvard Business School Publishing. All rights reserved.

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How to Feel Okay After a Job Loss

14 May 2025

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After an unexpected job loss, should you rush to find a new job or bide your time for the RIGHT job? Listen to the full IdeaCast episode here: https://s.hbr.org/3H5Yn1S

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What Psychological Safety Really Means

14 May 2025

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What is psychological safety—and what is it not? Amy Edmondson breaks down one of the most misunderstood ideas in leadership. Read the full article here: https://s.hbr.org/3ZfLBnM

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How We Bridge Digital Divides to Unlock the Power of Emerging Markets

6 Jun 2024

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Pedro Arnt is CEO of dLocal, a publicly traded payments processor founded in Uruguay in 2017. Today, with an annual run rate of over $20 billion, dLocal connects global enterprise merchants with billions of consumers across 40 markets in Latin America, Africa, and Southeast Asia. 00:00 Balancing profit and purpose 01:00 Most transactions in emerging markets are cash-based 01:43 Managing a global business 02:51 Motivations as a leader Books, tools, and more: store.hbr.org Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #YourCareer #Career #Job #Work #Business #fintech #emergingmarkets #Harvard #HarvardBusinessSchool Copyright © 2024 Harvard Business School Publishing. All rights reserved.

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During Covid-19 Crisis, Leaders Must Resist Urge to Push Too Hard, Too Fast

14 Apr 2020

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Cleveland Clinic Abu Dhabi CEO, Dr. Rakesh Suri, says the first step in leading his team was to slow down, take a deep breath, and align his team with a shared vision for action. The UAE – of which Abu Dhabi is the capital – was the first country in the Middle East to report a case of the virus in January. As of April 14, the UAE had reported 4,521 cases and 25 deaths. Though the situation is fast-evolving, Abu Dhabi has brought together a range of private and public healthcare facilities to test the population and treat the sick. Dr. Suri has led Cleveland Clinic Abu Dhabi’s response, at one point leading remotely from quarantine. He says that now more than ever, leaders must not neglect self-care, know when to delegate, and identify nascent leaders on their teams. For more: https://courseware.hbs.edu/public/ccad/ --------------------------------------------------------------------- At Harvard Business Review, we believe in management. If the world’s organizations and institutions were run more effectively, if our leaders made better decisions, if people worked more productively, we believe that all of us — employees, bosses, customers, our families, and the people our businesses affect — would be better off. So we try to arm our readers with ideas that help them become smarter, more creative, and more courageous in their work. We enlist the foremost experts in a wide range of topics, including career planning, strategy, leadership, work-life balance, negotiations, innovation, and managing teams. Harvard Business Review empowers professionals around the world to lead themselves and their organizations more effectively and to make a positive impact. Sign up for Newsletters: https://hbr.org/email-newsletters Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review

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