Home Care Happy Hour

Send us Fan Mail

In this episode, discover how one Georgia nonprofit is helping families access essential medical equipment when they need it most.

Special guest Jarnario Campbell of FODAC (Friends of Disabled Adults and Children) joins to discuss how the organization provides refurbished wheelchairs, walkers, and other medical equipment to people in need.

Jarnario shares how FODAC has spent over 40 years helping individuals maintain their independence through affordable equipment, quick access to services, and community partnerships.

Plus, hear about the heart behind FODAC's mission and how the right equipment can change someone's life.

Want to support or connect with FODAC?

Website: https://www.fodac.org/

Facebook: Friends of Disabled Adults and Children

Email: jarnario.campbell@fodac.org

Want to learn more about GEOH? Click here: https://geoh.app/

Send us Fan Mail

In this episode, discover what it’s really like to build and run a home care agency with the people closest to you.

Special guests Alice Neaves and Maverick Vance of Monarch Care Company join Nicole Sousa for an honest conversation about building a family-run home care agency and creating a family-style approach to care.

Alice and Maverick discuss how they divide responsibilities, build strong relationships with caregivers and clients, and navigate the challenges of working with family. They also share lessons on hiring, communication, burnout, and staying committed through the ups and downs of agency ownership.

Plus, they offer advice for other family-run agencies on balancing business and family while staying focused on a shared goal.

We also break down important state updates home care agency owners should have on their radar.

Want to learn more about GEOH? Click here: https://geoh.app

Send us Fan Mail

It’s time for GEOH’s Greatest Hits! 🎧💿

We’re hitting replay on some of our favorite moments from Home Care Happy Hour, bringing together insights, stories, and advice from past guests who know the home care industry.

From growing your agency and building stronger referral relationships to supporting caregivers, improving operations, and navigating the challenges of home care, this special episode features conversations worth hearing again.

👀 Looking for more Greatest Hits for your agency? Explore GEOH’s collection of webinars, guides, and more:
https://geoh.app/greatest-hits

Want to learn more about GEOH?
Visit https://geoh.app

Send us Fan Mail

In this episode, discover how personal experience, strong caregiver relationships, and a people-first approach can shape the way you grow and operate a home care agency.

Special guest Keyur Shah, Owner of Senior Helpers of Coastal Orange County, shares how caring for his family led him and his wife, Mita, into home care and inspired their “Good Karma” philosophy.

Keyur discusses building trust in the community, creating meaningful referral relationships, supporting caregivers, and growing an agency without losing the human touch. He also shares how technology helps strengthen operations while keeping care personal.

Plus, we break down important state updates home care agency owners should have on their radar.

Want to learn more about Senior Helpers of Coastal Orange County? Click here: https://www.seniorhelpers.com/ca/mission-viejo/meet-the-office/

Want to learn more about GEOH? Click here: https://geoh.app

Send us Fan Mail

In this episode, discover how home care agencies can rely less on referrals and build a more predictable flow of new clients online.

Special guest Bradley Hellman, Founder & CEO of Alchemical Marketing, shares what home care agencies should prioritize when it comes to their website, Google Ads, local SEO, reviews, and marketing budget - plus the common mistakes that could be wasting your ad spend.

Want to learn more about Alchemical Marketing? Click here: https://alchemical.marketing/

If you would like a free audit from Alchemical Marketing, visit here: https://alchemical.marketing/home-care-marketing-agency/

Want to learn more about GEOH? Click here: https://geoh.app

Send us Fan Mail

In this episode, discover the EVV mistakes and documentation gaps that could be putting your home care agency on an auditor’s radar.

Special guest, Kristy Pyles, the EVV Queen and owner of In Your Corner Consulting, breaks down what auditors are watching, how AI is changing compliance, and what Ohio agencies need to know about evolving EVV rules.

Want to learn more about Kristy and In Your Corner Consulting? Visit: https://www.iyc-consulting.com/

To learn more about GEOH visit: https://geoh.app

Send us Fan Mail

Ohio home care agencies are facing a major shift in Medicaid fraud enforcement. New laws and increased oversight are giving ODM more power to act on suspected fraud, while putting even more pressure on agencies to keep EVV, billing, and documentation accurate.

In this episode of Home Care Happy Hour, we break down Ohio’s latest fraud prevention changes, the difference between fraud, waste, and abuse, the 5 common audit triggers, what ODM may look at during an audit, and practical steps agencies can take to protect themselves.

We’re also covering the latest home care and Medicaid updates from Indiana, Georgia, North Carolina, and Missouri - including waiver changes, EVV deadlines, rate updates, enrollment changes, and more.

If you’re a home care agency owner, administrator, or compliance professional, this is an episode you don’t want to miss!

Want to learn more about GEOH or see how it can help your agency? Schedule your free demo here: https://support.geoh.app/meet

Send us Fan Mail

In this episode, discover the growth mistake that quietly holds most home care agencies back.

Special guest, Lauren Woeltz from GEOH, shares what actually separates agencies that grow from those that stall. Plus... catch up on the latest Medicaid and EVV updates from Ohio, Indiana, Georgia, North Carolina, and Illinois.

Send us Fan Mail

Did you know Illinois has nine Medicaid waivers, yet many home care agencies only serve clients through two or three of them?

In this episode of Home Care Happy Hour, we sit down with Nicole from the GEOH team to explore three Illinois Medicaid waivers that agencies may be overlooking: the Brain Injury Waiver, Medically Fragile & Technology Dependent (MFTD) Children's Waiver, and the HIV/AIDS Waiver. We discuss who these programs serve, the services they cover, and how they can create new opportunities for agency growth.

We also cover the latest home care news from across the country, including:

• Ohio's new EVV legislation and NextGen MyCare updates
• Indiana's live-in caregiver pay changes and waiver case management transition
• Georgia's updated Medicaid provider manual
• North Carolina's upcoming Medicaid coverage changes
• Illinois' newly announced HealthChoice MCO contracts for 2027

If you're a home care agency owner, administrator, or compliance professional looking to grow your agency while staying ahead of Medicaid changes, this is an episode you won't want to miss.

Illinois Waiver Guide: https://support.geoh.app/il-waivers-guide

Send us Fan Mail

Georgia home care providers have several important Medicaid deadlines approaching, and missing them could lead to suspended enrollments, denied claims, or delayed payments. With multiple policy changes taking effect on July 1, 2026, now is the time to make sure your agency is prepared.

In this episode of Home Care Happy Hour, we break down four key Georgia Medicaid updates, including provider revalidation deadlines, new group enrollment claim edits, license and certification renewal requirements, and changes to SOURCE prior authorizations. We also cover the steps agencies should take now to remain compliant and avoid reimbursement issues.

If you're a home care agency owner serving Georgia Medicaid clients, this is an update you won't want to miss.

Send us Fan Mail

Indiana home health agencies are facing an unprecedented challenge. While the state requires Medicaid-enrolled home health agencies to maintain active Medicare enrollment by July 1, 2026, CMS has imposed a nationwide freeze on new Medicare enrollments. What does this mean for providers caught in the middle?

In this episode of Home Care Happy Hour, we break down the Medicare enrollment moratorium, Indiana's Medicare requirement, who may qualify for the state's grace provision, and the steps agencies should be taking right now to protect their Medicaid reimbursement and stay compliant.

If you're a home health agency owner, administrator, or compliance professional in Indiana, this is an update you can't afford to miss!

Send us Fan Mail

Recent Medicaid fraud investigations and nationwide compliance crackdowns are putting increased pressure on home care and home health agencies to tighten operations and avoid costly mistakes.

This episode breaks down major fraud cases across the country, how these investigations are impacting providers, and the practical steps agencies should take now to strengthen compliance, reduce risk, and stay ahead of growing federal scrutiny.

Send us Fan Mail

The May 13th federal and Ohio fraud prevention initiatives are bringing increased scrutiny to home care and hospice providers, with new enrollment moratoriums, enhanced payment suspension reviews, and stricter compliance enforcement already underway.

This episode breaks down what Ohio agencies need to know about EVV GPS requirements, provider revalidation, documentation risks, and the practical steps agencies should take now to stay compliant and avoid costly audits.

Send us Fan Mail

In this Episode, discover how proactive communication and genuine relationships with case managers can elevate your home care agency.

Special guest, Jonna Herbstritt, shares insights on avoiding pitfalls and improving client outcomes through honest dialogue and caregiver personality matching. Learn practical strategies to enhance service quality and reputation, attract more referrals, and retain top caregivers.

Send us Fan Mail

The new C.R.U.S.H. initiative is revolutionizing fraud detection across health care, requiring agencies to tighten billing practices and prepare for increased scrutiny. This episode provides practical strategies to ensure compliance and safeguard your agency from costly audits.

In Indiana, there is a new Medicare certification deadlines and the July 1st enrollment requirement is rapidly approaching. This episode offers essential updates and actionable steps to align your agency with these changes and maintain compliance.

Send us Fan Mail

In this week's episode, we discuss significant legislative changes impacting home care across various states. We cover Ohio's upcoming Medicaid budget and its implications, Georgia's Medicaid expansion debates, and Indiana's new FSSA guidelines. Additionally, we highlight North Carolina's healthcare merger and Illinois' quarterly reporting requirements, providing listeners with essential insights into how these changes affect home care services.

Our featured guest is Tracy Cram Perkins, a seasoned dementia caregiver, author, and speaker. Discover personal stories, practical tips, and innovative solutions for caregiving and dementia care navigation that can transform your approach and outlook.

Book a Billing Strategy Call Here!

Resources Mentioned:

2025 Ohio Medicaid Expansion Study

Indiana Medicaid Strategies

Georgia Status of State Medicaid Expansion Decisions

North Carolina Medicaid Health Plans & Programs

Illinois Supported Living Program Quality Metrics Process

Send us Fan Mail

In this week's episode, we're covering Indiana's Structured Family Caregiving Home Visits modifying requirements, the Ohio EVV claims-matching requirements taking placing March 1st, Georgia members have lost Medicaid coverage the first week of February, North Carolina Medicaid published a 2026 Current Procedure Terminology update, and Illinois law changes for Medical equipment.

Our guest this week is Kristy Pyles of In Your Corner Consulting to talk common EVV mistakes, how agencies can prepare for audits, and why advocacy for providers is so important to deliver essential services.

Book a Billing Strategy Call Here!

Resources Mentioned:

• Click Here to Schedule a Call with Kristy
• MyCare Ohio health plans
• Indiana Structured Family Caregiving
• Georgia Members Lost Medicaid Coverage #1
• Georgia Members Lost Medicaid Coverage #2
• North Carolina Current Procedure Terminology Codes Update #1
• North Carolina Current Procedure Terminology Codes Update #2
• IL Durable Medical Equipment Law Change

Send us Fan Mail

In this week's episode, we're covering Indiana's Structured Family Care new quarterly requirements, the Ohio Department of Health's grace period for renewals, the updated provider manuals available in GAMMIS for Georgia, North Carolina's new 2026 Current Procedure Terminology bulletin, and the Illinois Department of Healthcare and Family Services notice on expectations and timelines for the Supportive Living Program quarterly metrics reporting.

Our featured guest is JR Ricker of Paid.care He is an entrepreneur and the current Head of Care for Paid.care and he will be joining us to talk about the importance of family caregivers, and how to disrupt the industry with marketing.

Book a Billing Strategy Call Here!

Resources Mentioned:

• Indiana SFC In-Home Visit Requirements
• ODH Renewal Grace Period
• GAMMIS Provider Manual Updates
• Illinois DHFS expectations for Supportive Living program reporting
• North Carolina Current Procedure Terminology Bulletin

Send us Fan Mail

In this week's episode, we're covering the launch of Ohio MyCare, the corrections to the Georgia Medicaid claims auditing issue, and the CMS approval to service changes for Indiana waivers.

Our featured guest is Joel Prevost of Prevost Partners Inc. He is a Licensed Nursing Home Administrator, a Health Services Executive, and he will be joining us to talk about the role of technology in home care.

Book a Billing Strategy Call Here!

Resources Mentioned:

• CMS approval of Indiana Waiver Updates
• Georgia Medicaid Auditing Issue (Click the "Search" button to pull up the article from December 23rd, 2025)
• Ohio MyCare Launch
• GEOH Website

Send us Fan Mail

In today's emergency episode, we're covering updates to UHC's billing process that will result in claim rejections for HCBS providers in Indiana. This change will go into effect on December 1, 2025.

Resources Mentioned:

• UHC Billing Handout
• GEOH's Website