Podcast
Leading Your Best Life with Leigh Farnell
We all only get one chance to live our best lives.
The problem is, most people struggle to get the tools, the help, the strategies, and the inspiration.
Our mission with this podcast is to share the insights, ideas, lessons, stuff ups and pathways to help you realise your best life..
Best business, best career, best income, best happiness, best optimisation of your potential.
Find out more at www.leighfarnell.com
Book a FREE 15 minute Obligation free Exploratory Meeting - https://calendly.com/lfbb/exploratory-meeting-15mins
- Episodes
- 95
- Releases
- Weekly
- Typical length
- 18 min
- On air since
- 2025
- Latest episode
- 3 weeks ago
Episodes
95 episodes, newest first
-
9 min
The Hidden Cost of Sales Staff Turnover: What Would Halving Your Turnover Be Worth to Your Business?
Show notes
What if the fastest way to grow your sales wasn't hiring more salespeople — but stopping the good ones from leaving?
If your sales team has 15% annual turnover, and you have 20 salespeople, that's an average of three people leaving every year.
But the real cost goes far beyond recruitment.
Every time a salesperson leaves, you can lose customer relationships, product knowledge, pipeline opportunities, productivity and valuable management time. Then the cycle starts again: recruit, onboard, train, coach and wait for the new salesperson to become productive.
And what happens if the underlying problems that caused people to leave haven't been fixed?
You may simply be paying to repeat the same mistakes.
In this episode, Leigh Farnell challenges CEOs, Managing Directors and Sales Managers to look at sales staff turnover as a business performance and profitability issue — not just an HR statistic.
Here's the question every CEO should ask:
"If I could reduce your sales team turnover by half, what would that be worth to your business?"
In this episode, you'll discover:
• The hidden costs of losing experienced salespeople.
• How staff turnover disrupts sales momentum, customer relationships and pipeline performance.
• Why continually recruiting new salespeople may not solve your sales performance problems.
• How poor sales management, inadequate coaching and weak onboarding can contribute to turnover.
• How to calculate the potential financial impact of reducing sales staff turnover.
• Why investing in sales leadership and developing your existing people may deliver a better return than simply hiring more salespeople.THE BOTTOM LINE
You can keep spending money replacing salespeople — or you can investigate why good people leave and build an environment where they can succeed.
Because sometimes, your biggest sales growth opportunity isn't adding more people to the payroll.
It's getting more value from the people you already have.
YOUR NEXT STEP
Want to identify where your sales team is losing performance and uncover opportunities to improve sales capability, productivity and profitability?
Connect with Leigh Farnell to discuss the CZ6 Sales Health Scorecard and how better sales leadership can help you build a stronger, more productive sales team.
Build better salespeople. Build better leaders. Build a better business.
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8 min
10 Closing Lines Every Salesperson Should Know — And Why Most Sales Teams Aren't Using Them
Show notes
DESCRIPTION
Are your salespeople getting to the end of a sales conversation… and then failing to ask for the business?
In this episode, Leigh Farnell reveals 10 powerful closing lines every salesperson should be trained to use — not as scripts or "tricks", but as simple questions that help buyers make confident decisions.
You'll discover how to:
• Uncover what is really stopping a prospect from buying
• Identify the final objection before it kills the sale
• Create urgency without using pressure
• Turn "I'll think about it" into a productive conversation
• Use choice-based closing questions
• Establish commitment before preparing a proposal
• Expose the cost of doing nothing
• Ask for the business confidently
• Get a clear next step from every sales conversation
• Build closing capability into your sales team's daily habitsThe biggest lesson?
Closing doesn't happen at the end of the sales process. Closing is the result of everything your salesperson has done before they ask for the business.
For CEOs, business owners and sales leaders, this is about much more than learning 10 clever phrases.
It's about building a sales team that has the skills, confidence and capability to consistently turn opportunities into revenue.
WANT TO KNOW WHERE YOUR SALES TEAM IS LEAVING MONEY ON THE TABLE?
Take Leigh's FREE 10-Minute Sales Health Scorecard and discover the strengths, gaps and opportunities in your sales performance.
Go to: https://www.leighfarnell.com
Leigh Farnell is an international speaker, author and business development consultant who has worked with over 400 organisations across 18 countries and 47 industries, helping businesses improve sales performance, leadership capability and business growth.
Building Better Salespeople. Better Leaders. Better Businesses. Better Lives.
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23 min
I Can, I Will: Unlocking the Elite Performance Kaizen Mindset - The Anthony Koutoufides Story as a Case Study
Show notes
Episode Summary: What separates elite performers from the rest when pressure hits, injuries strike, or life takes an unexpected turn? In this episode, we dive deep into the core pillars of an unstoppable mindset—drawing on powerful lessons from AFL legend Anthony Koutoufides' rise, fall, and reinvention. We explore how targeted sports psychology, daily affirmations, and mental rehearsal can completely alter your trajectory. You'll discover how to channel personal grief and adversity into relentless drive, why pushing just 1–2% harder in preparation yields exponential results, and how to maintain clarity when transitioning into new chapters of life. You'll also hear two Empowering Music songs based on this case study to embed the teaching lessons and embedded commands into your subconscious mind. Listen to these songs every day for one week and see what happens in your life. Key Topics Covered:
• Intro & The Sports Psychology Shift: Reprogramming self-talk with the "I can, I will" mantra.
• Music Break #1: Building momentum and relentless focus.
• Visualisation & Mental Rehearsal: Why manifestation fails without physical preparation.
• Overcoming Adversity & Grief: Turning loss into daily purpose and finding your extra 1–2%.
• Music Break #2: An anthem of triumph and resilience.
• Mentors & Life After the Game: Building accountability and navigating career transitions. -
6 min
How CEO's can Get A Grade Sales and Leadership Performance Results
Show notes
If you want A-Grade sales results, you need A-Grade leadership.
Too many CEOs invest heavily in hiring salespeople — but not enough in training and coaching the people responsible for leading them.
The reality is simple:
A-Grade sales teams don't happen by accident.
They are built through great leadership, clear systems, consistent coaching, accountability and deliberate development.
If you expect your Sales Manager and leadership team to deliver exceptional performance, you need to give them exceptional training and coaching too.
That's what this video is about.
🎯 If you're serious about improving your sales team's results, start by improving the capability of the people leading the team.
Because better leaders create better teams.
And better teams create better results.
A-Grade training → A-Grade leadership → A-Grade performance.
Watch the video and ask yourself:
Is my leadership team getting the training and coaching they need to deliver the results I expect?
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23 min
Why Star Salespeople Make Terrible Managers
Show notes
Why Star Salespeople Make Terrible Managers Hook: Why promoting your top rep might be the most expensive mistake your company is making—and how to build a real runway for leadership success. Description: This episode tackles the painful paradox of sales leadership: why the exact instincts that make someone a "super salesperson" often make them a struggling manager. When star salespeople get promoted, their management capability is often simply assumed, meaning that 82% of managers step into their new roles with zero formal training. Without a deliberate transition, they frequently fall back on their sales instincts—micromanaging deals, hovering over their reps, and jumping in to close transactions themselves instead of coaching. But the cost of this coaching gap is massive. Poor sales management is the reason 57% of sales reps quit their jobs, and up to 70% of salespeople cite ineffective leadership as their primary reason for leaving. We break down how to stop "hoping" for management success. Learn how to help new managers adopt a new professional identity, why coaching the behavior underneath is far more powerful than teaching mere sales techniques, and how to turn your frontline managers into "talent magnets" who build winning, high-retention teams Find out more by clicking here -- leigh-farnell.vibepreview.com #salesmanagement #salescoaching #trainmysalesmanager #salesmanagementskills #leighfarnell
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3 min
SalesAssess: The CT Scan for Your Sales Performance
Show notes
SalesAssess: The CT Scan for Your Sales Performance
What if you could diagnose exactly where your salespeople are losing sales—and identify the gaps in your sales system that are holding your whole team back?
In this short introduction, Leigh Farnell introduces the SalesAssess suite—powerful diagnostic tools designed to help business owners and sales managers see the real causes of underperformance.
SalesAssess looks at two critical areas: individual sales skills gaps and sales system gaps across the team.
Think of it as a CT scan for your sales performance. Instead of guessing what needs fixing, you can diagnose the gaps, identify the priorities and create a clear pathway to improvement.
Discover how SalesAssess can help you diagnose, focus, coach and transform sales performance—one measurable improvement at a time.
Diagnose better. Coach better. Sell better. Grow better.
Some people are calling this The Sales Manager's Best Friend
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1 hr 5 min
Secrets of a Three Time World Sales Champion - How to be a Master of Sales & Rapport with the great Bill Fitzpatrick
Season 1, Episode 8
Show notes
Hi folks, Leigh Farnell here.
Now, this is a fantastic Leading Your Best Life podcast.
What I've done is, I've gone back into the archives and I wanted to share with you an interview I did with my father-in-law, the great Bill Fitzpatrick, a number of years ago just before he died.
Bill was an absolute legend in direct sales.
Talk about sell, serve, and prosper. Bill was a master of sales, a master of rapport, and it's an interview that I wanted to share with you even though it is going back in the archives.
When you are in the presence of a master, you want to share what they can teach you.
So, have a listen to this. Have a laugh and make notes.
You might want to listen to this again, I can tell you.
FREE Sales and Business Growth Quiz Diagnostic
Want to identify the hidden gaps that may be costing your business sales and growth opportunities?
Take our FREE 2-minute Sales and Business Growth Quiz Diagnostic and receive a powerful 4-part Sales and Business Growth Report customised to your business.
FREE SALES AND BUSINESS GROWTH QUIZ DIAGNOSTIC
https://leigh-ajoeneff.scoreapp.com
Do a 2-minute quiz today and discover practical opportunities to improve your sales performance, increase conversions, and accelerate business growth.
-
19 min
The Sales Snob Who Learned to Sell
Show notes
🎙️ FROM SALES SNOB TO SUPER SALES COACH
Welcome to From Sales Snob to Super Sales Coach, the podcast that proves success in sales has far less to do with your degree and far more to do with your mindset, habits, skills, and willingness to improve every day.
Hosted by Leigh Farnell, international sales coach, business growth consultant, and author of Degrees Don't Close Deals, this podcast shares the lessons, strategies, stories, and breakthroughs that transformed a self-confessed sales snob into a three-time World Sales Champion and trusted advisor to hundreds of businesses across dozens of industries.
At the heart of this podcast is the Sales Kaizen Mindset — the belief that small, consistent improvements made every day create extraordinary sales and life results over time.
Whether you're a salesperson, business owner, leader, entrepreneur, or someone simply wanting to perform at a higher level, each episode will give you practical ideas, proven tools, inspiring stories, and action steps you can implement immediately.
If you're ready to sell more, lead better, think bigger, and become the best version of yourself, you're in the right place.
Remember...
Degrees don't close deals. Conversations do. Relationships do. Continuous improvement does.
Let's get started.
PS: Here is your free flipbook version of my ebook - Degrees Don't Close Deals --
https://designrr.page/?id=661431&token=3119081602&h=2978
FREE SALES AND BUSINESS GROWTH QUIZ DIAGNOSTIC
https://leigh-ajoeneff.scoreapp.com
Do a 2-minute quiz today and discover practical opportunities to improve your sales performance, increase conversions, and accelerate business growth.
-
56 min
[Audio] Charlie Gunningham: The Harsh Reality of Start Ups and Scaling a Business
Show notes
Podcast / YouTube Description
What separates businesses that successfully scale from those that struggle to grow?
In this episode, I sit down with entrepreneur, business leader and innovation expert Charlie Gunningham to explore the realities of building, growing and scaling a successful business.
We discuss the challenges founders face as their businesses grow, the mindset shifts required to move from start-up to scale-up, and the systems, leadership and strategic decisions that drive sustainable growth.
Whether you're launching a new venture, growing an established business, or looking to scale your sales and leadership capability, this conversation is packed with practical insights and real-world experience.
In this episode you'll discover:
✅ The biggest mistakes business owners make when trying to scale
✅ The difference between growth and sustainable scaling
✅ How founders must evolve as their business grows
✅ The role of leadership, culture, and systems in scaling success
✅ Why do some businesses plateau while others continue to grow
✅ Key lessons from working with successful entrepreneurs and scale-up companies
✅ Practical advice for founders, leaders, and business owners
If you're serious about growing your business and creating long-term success, this is an episode you won't want to miss.
🎙 Hosted by Leigh Farnell
🚀 Helping business owners, leaders and sales professionals unlock higher performance and better results.
#BusinessGrowth #StartUps #ScaleUps #Entrepreneurship #Leadership #BusinessSuccess #Innovation #SalesGrowth #BusinessStrategy #LeighFarnell #CharlieGunningham #ScalingBusiness
FREE SALES AND BUSINESS GROWTH QUIZ DIAGNOSTIC
https://leigh-ajoeneff.scoreapp.com
Do a 2-minute quiz, then get a powerful 4 part Sales and Business Growth Report customised to your business.. today
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24 min
6 Legendary Sales Lines from Zig Ziglar That Still Close Deals
Show notes
FREE Sales and Business Growth Quiz Diagnostic
Want to identify the hidden gaps that may be costing your business sales and growth opportunities?
Take our FREE 2-minute Sales and Business Growth Quiz Diagnostic and receive a powerful 4-part Sales and Business Growth Report customised to your business.
FREE SALES AND BUSINESS GROWTH QUIZ DIAGNOSTIC
https://leigh-ajoeneff.scoreapp.com
Do a 2-minute quiz today and discover practical opportunities to improve your sales performance, increase conversions, and accelerate business growth.
Podcast Description
In this episode, we dive into six of the most powerful selling lines ever taught by legendary sales trainer and motivator Zig Ziglar — and why they still work in today's world of business, leadership, influence, and sales.
Discover how simple words can:
• Build instant trust
• Lower resistance
• Increase influence
• Create emotional connection
• Help prospects make confident decisions
• Turn conversations into conversionsWhether you're in sales, leadership, business development, coaching, or customer service, these timeless Zig Ziglar principles will help you communicate with more confidence, authenticity, and impact.
You'll also learn:
• Why great salespeople master language
• How to make customers feel understood
• The psychology behind persuasive communication
• How to use questions and stories to influence ethically
• Why enthusiasm and belief still matter more than everThis episode is packed with practical wisdom, memorable quotes, and real-world application you can use immediately in business and life.
Because, as Zig famously said:
"People don't buy for logical reasons. They buy for emotional reasons."
Tune in and discover how a few great lines can change your sales results — and your relationships — forever.
CZ6 - PDC Sales and Business Growth Partner - Free Sales and Growth Audit Application
Each year, we only work with a select number of businesses to ensure we deliver maximum impact — and to make sure your time is valued too.
This application helps us determine if we're the right Growth Partner for your business, and if your business is the right fit for our proven CZ6 Sales & Business Growth Systems.
Take 5 minutes to complete this form. Your honest answers will:
• Clarify expectations for our first conversation
• Help us tailor strategies and insights specific to your business
• Ensure we maximise the value of our time together -
27 min
Price Without Pressure: How to Ballpark and Build Buyer Confidence
Show notes
FREE Sales and Business Growth Quiz Diagnostic
Want to identify the hidden gaps that may be costing your business sales and growth opportunities?
Take our FREE 2-minute Sales and Business Growth Quiz Diagnostic and receive a powerful 4-part Sales and Business Growth Report customised to your business.
FREE SALES AND BUSINESS GROWTH QUIZ DIAGNOSTIC
https://leigh-ajoeneff.scoreapp.com
Do a 2-minute quiz today and discover practical opportunities to improve your sales performance, increase conversions, and accelerate business growth.
"Somewhere in the Range: The Art of Ballparking Without Killing the Deal"
Description
Most sales are lost long before the proposal is ever presented… Not because of price—but because price was handled poorly.
In this episode, we break down the art and science of ballparking and trial closing—how to test a buyer's comfort with investment without triggering resistance, fear, or shutdown.
You'll learn how to:
• Introduce price ranges naturally and professionally
• Tie investment to outcomes (not just numbers)
• Read and respond to buyer reactions in real time
• Use soft language that opens conversations—not closes them
• Qualify serious buyers early and avoid wasted proposalsThis is not about "closing harder"… It's about guiding better decisions.
If you've ever had a deal stall, ghost, or collapse at the price stage—this episode will change the way you sell forever.
https://forms.gle/bGto8XswG5tw6Ftk9
CZ6 - PDC Sales and Business Growth Partner - Free Sales and Growth Audit Application
Each year, we only work with a select number of businesses to ensure we deliver maximum impact — and to make sure your time is valued too.
This application helps us determine if we're the right Growth Partner for your business, and if your business is the right fit for our proven CZ6 Sales & Business Growth Systems.
Take 5 minutes to complete this form. Your honest answers will:
• Clarify expectations for our first conversation
• Help us tailor strategies and insights specific to your business
• Ensure we maximise the value of our time together -
5 min
Stop Cold Calling Strangers—Start Closing Warm Opportunities
Show notes
🎧 Podcast Description
What if your next 10 deals were already sitting in your database?
Most salespeople spend their time chasing cold prospects—complete strangers with no relationship, no trust, and no context.
Meanwhile… your old leads, past clients, and dormant contacts are sitting there—waiting.
In this episode, we break down why working your existing database is not just easier… it's smarter, faster, and far more profitable than traditional cold calling.
You'll discover:
• Why familiarity and past connection dramatically increase conversion rates
• The psychology of timing—why "no" often just meant "not now"
• How to re-open conversations without feeling awkward or pushy
• Simple frameworks to reconnect, re-engage, and re-sell
• How to turn your CRM into a consistent, high-quality pipelineThe truth is:
Cold calling is hard because you're starting from zero. Reconnecting is powerful because you're starting from history.
If you're in sales, business development, or client growth—this episode will change how you see your pipeline forever.
Don't hunt for new opportunities… Rediscover the ones you already earned.
https://forms.gle/bGto8XswG5tw6Ftk9
CZ6 - PDC Sales and Business Growth Partner - Free Sales and Growth Audit Application
Each year, we only work with a select number of businesses to ensure we deliver maximum impact — and to make sure your time is valued too.
This application helps us determine if we're the right Growth Partner for your business, and if your business is the right fit for our proven CZ6 Sales & Business Growth Systems.
Take 5 minutes to complete this form. Your honest answers will:
• Clarify expectations for our first conversation
• Help us tailor strategies and insights specific to your business
• Ensure we maximise the value of our time together -
14 min
Stop Selling, Start Guiding: The Account Growth Blueprint
Show notes
🎧 Podcast Description
Most B2B professionals are making one critical mistake…
They're trying to sell Step 3 to clients who are still stuck at Step 1.
In this powerful episode, we break down why even the best ideas, strategies, and recommendations fail—not because they're wrong, but because they're delivered at the wrong time.
You'll discover how to shift from being a reactive service provider to a strategic growth partner by building a clear Account Growth Blueprint that guides your clients step by step.
We explore:
• Why clients resist great advice (and how to remove that resistance)
• The importance of sequencing in client growth
• How to stay 1–3 steps ahead without overwhelming your client
• The "baby steps" principle that drives long-term success
• How to increase retention, revenue, and referrals without hard sellingWhether you're a digital agency, financial planner, accountant, business coach, or any B2B service provider—this episode will change the way you manage, grow, and lead your client relationships.
Stop pitching. Start guiding. Stop reacting. Start leading. Build the blueprint—and take your clients with you.
https://forms.gle/bGto8XswG5tw6Ftk9
CZ6 - PDC Sales and Business Growth Partner - FREE Sales and Growth Audit Application
Each year, we only work with a select number of businesses to ensure we deliver maximum impact — and to make sure your time is valued too.
This application helps us determine if we're the right Growth Partner for your business, and if your business is the right fit for our proven CZ6 Sales & Business Growth Systems.
Take 5 minutes to complete this form. Your honest answers will:
• Clarify expectations for our first conversation
• Help us tailor strategies and insights specific to your business
• Ensure we maximise the value of our time together -
6 min
Face-to-Face vs Virtual: The Truth About Winning Deals using the Gemba Prospect Visit
Show notes
🎧 Podcast Description
Should you jump on Zoom… or get in the car and go see the client?
It's a question every salesperson faces—and most get wrong.
In this episode, Leigh Farnell breaks down the real difference between virtual meetings and what he calls the Gemba prospect visit—being there, in the client's world, where the real work happens.
You'll discover:
• When Zoom is efficient… and when it quietly kills your chances
• Why being physically present changes the quality of the conversation
• How Gemba visits uncover insights you'll never get on a screen
• The hidden cost of "saving time" and how it impacts your close rate
• A simple framework to decide: Go or Zoom?This isn't about old-school vs modern selling. It's about understanding where trust is built, where problems are revealed, and where decisions are actually made.
Because sometimes the fastest way to win a deal… is to slow down, show up, and step into the client's world.
CZ6 - PDC Sales and Business Growth Partner Application
Each year, we only work with a select number of businesses to ensure we deliver maximum impact — and to make sure your time is valued too.
This application helps us determine if we're the right Growth Partner for your business, and if your business is the right fit for our proven CZ6 Sales & Business Growth Systems.
Take 5 minutes to complete this form. Your honest answers will:
• Clarify expectations for our first conversation
• Help us tailor strategies and insights specific to your business
• Ensure we maximise the value of our time together -
22 min
Talk Less, Sell More: The Listening Advantage in Sales
Show notes
🎧 Podcast Description
Most salespeople think selling is about what you say. The best salespeople know it's about what you hear.
In this episode, we break down one of the most powerful—and most ignored—skills in sales: listening.
You'll discover how talking too much is quietly killing your deals… and how shifting your focus to deep, intentional listening can dramatically improve your results.
Inside this episode:
• Why the person asking the questions controls the sale
• How to uncover real problems (not surface-level noise)
• The difference between hearing… and actually listening
• How listening builds trust faster than any pitch ever could
• A simple framework to guide better conversations and close more dealsThis isn't about saying less for the sake of it. It's about saying the right things at the right time—because you truly understand the client.
Because when you listen properly… 👉 You diagnose better 👉 You position better 👉 And you close more deals
Talk less. Listen more. Sell smarter.
CZ6 - PDC Sales and Business Growth Partner Application
Each year, we only work with a select number of businesses to ensure we deliver maximum impact — and to make sure your time is valued too.
This application helps us determine if we're the right Growth Partner for your business, and if your business is the right fit for our proven CZ6 Sales & Business Growth Systems.
Take 5 minutes to complete this form. Your honest answers will:
• Clarify expectations for our first conversation
• Help us tailor strategies and insights specific to your business
• Ensure we maximise the value of our time together -
12 min
Your Best Salesperson is Now AI (Here's How to Build It)
Show notes
🎧 Podcast Description
What if every single lead that came into your business was handled perfectly… every time?
No missed follow-ups. No slow responses. No inconsistency based on mood, skill, or experience.
In this episode, we break down how combining the CZ6 Sales System with AI allows you to capture your best sales thinking—and turn it into a powerful, automated sales engine.
You'll discover how to:
• Embed your best sales scripts, questions, and processes into AI
• Instantly respond to and qualify inbound leads
• Automate bookings, follow-ups, and sales admin
• Maintain momentum with prospects using email, SMS, and voice
• Create a consistent, high-performing sales experience 24/7This isn't about replacing your sales team—it's about amplifying performance and eliminating inconsistency.
We also share a real example from a client we worked with today, where we built an AI-powered system that ensures no lead is ever wasted again.
If you want to stop relying on chance and start building a predictable, scalable sales machine, this episode is for you.
👉 The future of sales isn't human or AI… it's human plus AI—executing your best practice every single time.
CZ6 - PDC Sales and Business Growth Partner Application
Each year, we only work with a select number of businesses to ensure we deliver maximum impact — and to make sure your time is valued too.
This application helps us determine if we're the right Growth Partner for your business, and if your business is the right fit for our proven CZ6 Sales & Business Growth Systems.
Take 5 minutes to complete this form. Your honest answers will:
• Clarify expectations for our first conversation
• Help us tailor strategies and insights specific to your business
• Ensure we maximise the value of our time together -
4 min
What Clients Really Say: Inside the CZ6 Colour Zone Sales and Business Growth System
Show notes
*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id= "request-WEB:a36b49b4-edb6-4048-bdfb-38a4660728e3-4" data-testid= "conversation-turn-10" data-scroll-anchor="true" data-turn= "assistant"> 🎧 Podcast Description
Anyone can promise results. Very few can prove them.
In this episode, we take you inside the client review booklet for the Leigh Farnell Colour Zone Sales System (CZ6)—sharing real feedback, real experiences, and real outcomes from businesses that have implemented the system.
You'll hear what actually happens when teams:
• Stop winging it and start following a structured sales process
• Take control of their sales conversations
• Embed discipline, accountability, and daily execution
• Move from inconsistent results to predictable performanceThis is not theory. This is not hype. This is what clients say after the system is installed and implemented.
Some were sceptical. Some were stuck. Some were already performing—but wanted more.
All of them had one thing in common: 👉 They committed to the process.
And that's the real message behind every testimonial…
It's not the system alone that gets results— it's the implementation.
If you're serious about sales growth, this episode gives you something most don't:
Proof.
CZ6 - PDC Sales and Business Growth Partner Application
Each year, we only work with a select number of businesses to ensure we deliver maximum impact — and to make sure your time is valued too.
This application helps us determine if we're the right Growth Partner for your business, and if your business is the right fit for our proven CZ6 Sales & Business Growth Systems.
Take 5 minutes to complete this form. Your honest answers will:
• Clarify expectations for our first conversation
• Help us tailor strategies and insights specific to your business
• Ensure we maximise the value of our time together -
21 min
No Toothless Tigers: How to Make Sales Training Actually Work
Season 2
Show notes
Podcast Description
Every year organisations spend millions on training programs that feel inspiring in the moment — but deliver little lasting change.
People attend the workshop. They take notes. They say it was great.
And then… nothing happens.
No new behaviours. No new habits. No improvement in results.
In this episode, sales growth coach Leigh Farnell explains why most training programs fail and what organisations must do to turn training into real performance improvement.
You'll discover:
• Why training without accountability becomes a "toothless tiger" • The critical difference between training events and performance systems • Why deliberate practice and implementation are the real drivers of improvement • How leaders can ensure training actually moves the dial on sales results • Why participation in development programs should be linked to bonuses, promotions, and leadership opportunities
If you want your investment in training to produce real behavioural change, stronger sales capability, and measurable business growth, this episode explains the system that makes it happen.
Because in high-performing organisations, learning is not just something people attend.
It's something they apply, practise, and master.
CZ6 - PDC Sales and Business Growth Partner Application
Each year, we only work with a select number of businesses to ensure we deliver maximum impact — and to make sure your time is valued too.
This application helps us determine if we're the right Growth Partner for your business, and if your business is the right fit for our proven CZ6 Sales & Business Growth Systems.
Take 5 minutes to complete this form. Your honest answers will:
• Clarify expectations for our first conversation
• Help us tailor strategies and insights specific to your business
• Ensure we maximise the value of our time together -
10 min
Good, Great, Excellent: The 3 Questions That Transform Sales Conversations
Show notes
Podcast Description
In this episode we explore a powerful sales discovery technique that instantly transforms the quality of your sales conversations.
Instead of talking about features, price, or generic goals, elite sales professionals help prospects define what success actually looks like in numbers.
Using three simple but powerful questions:
• What would a Good result look like? • What would a Great result look like? • What would an Excellent or mind-blowing result look like?
This approach future-paces the prospect onto the "dance floor" of possibility and allows you to anchor your proposal around real outcomes, real numbers, and real ROI.
You'll learn how this framework fits inside a structured POMVIC Needs Discovery process, how to use it to calculate ROI or ROAS, and how it reframes the closing conversation from:
"Do you want to buy?"
to
"Which result do you want to achieve — Good, Great, or Excellent?"
If you want to stop selling price and start selling impact, outcomes, and transformation, this episode will give you a simple tool you can use in your very next sales conversation.
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14 min
Don't Waste the Call: 7 Rules for Converting Incoming Enquiries
Show notes
Podcast Description
Most businesses think they need more leads. The truth? They're already leaking revenue every time the phone rings.
In this episode, I break down 7 non-negotiable principles for handling incoming enquiries — whether you run a dog boarding or training business, a storage facility, a gym, or any service-based operation.
You'll learn:
•
Why the first 5 seconds of a call determine whether you win or lose the sale
•
How to take control of an enquiry without sounding pushy or "salesy"
•
The questions that uncover why someone is really calling
•
How to sell outcomes instead of features and prices
•
And how to confidently close with a clear next step — every time
This isn't about scripts or gimmicks.
It's about professional conversations that build trust, create certainty, and convert interest into action.
If your phone is ringing but your results don't match… this episode will change how you answer your next call.
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This application helps us determine if we're the right Growth Partner for your business, and if your business is the right fit for our proven CZ6 Sales & Business Growth Systems.
Take 5 minutes to complete this form. Your honest answers will:
• Clarify expectations for our first conversation
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