Loss Prevention Magazine Podcast

In this episode, we hear from Manish Prasad, VP of global source tagging and partnerships, about Sensormatic's latest innovations. RFID tags are getting smaller, more effective, and making inventory tracking easier than ever. The entire supply chain, from manufacturing to intelligent in-store exits, is seeing the benefits. RFID-enabled in-seam and brand labels are elevating the customer experience and providing the data LP and other departments need to sharpen their focus. Retailers are requiring more visibility than ever—tune in to hear how Sensormatic is supporting this mission!

Stefanie Hoover speaks with Jamie Kress, RFID expert at Sensormatic, about their conversations with retailers over the past year and where things are headed into 2027.

Shifting focus away from a purely loss-focused model and turning to a Total Retail Loss concept seems to be the wave, and RFID is well positioned to enhance this new model of AP/LP. Operational losses, inventory inaccuracies, and process breakdowns are major drivers of loss; listen in as Jamie shares how retailers are leveraging RFID to make an impact!

In this episode, we hear from Eddie Padgett, former HSI task force officer. Eddie successfully worked to close a major case in the Charlotte area.

Here he breaks down what he learned about cultivating informants in organized retail crime networks, the different tiers of these groups, and how they operate.

Building rapport matters just as much in these investigations as it does in internal investigations. Why do ORC groups pick certain stores? Do they consider tech when they pick targets? Tune in to hear these and many more great insights.

In this episode of Inside Scoop, Stefanie Hoover and VP of AP and retail operations at the NRF, Dave Johnston, catch up on CORCA legislative progress, NRF council initiatives, and early insights from the Impact of Theft and Violence 2026 report.

PROTECT is almost here, and the NRF team has another fantastic show planned with attendance trending over last year. Tune in to hear about some of the sessions and themes happening at this year's conference, with a focus on the next evolution of LP leaders.

The Retail Industry Leaders Association (RILA) is gearing up for its AP conference in Phoenix, Arizona, April 19-22. Here, we hear from Khris Hamlin about what to expect at this year's show, including some breaking news about speakers. Khris is hyped for this show, and LPM is excited to attend and see the collaboration at work. We hear that this show is your chance to rub elbows with retail leaders, law enforcement, and district attorneys, and that RILA is helping retailers stay informed about new technology and policy changes. Tune in to this episode to learn more!

In this episode, we hear from Lisa LaBruno and learn about her version of "work/life balance" as she remains a busy industry partner. Over the last year, as the executive director at the RILA Communities Foundation, Lisa has worked to connect local law enforcement, district attorneys, and retailers to achieve focused results against the worst offenders. How are they accomplishing this Herculean task? We hear from Lisa how the RCF has found success and is now replicating its framework in other communities and testing new formats.

Check out this episode to hear all about the big news and changes at WZ. With the passing of the torch from Wayne Hoover and Shane Sturman, what is the vision for the company? With an emphasis on WZ's legacy and student-focused history, we hear from Nate and Dave about their plans to take the company to the next level. We learn about Nate, his connection to WZ, and his history with Dave. WZ is in good hands!

Mike Lamb (former VP at Kroger, Walmart, and The Home Depot) and Stefanie Hoover have a wide-ranging conversation about intentional mentorship, succession planning, and avoiding micromanagement, while advocating for "freedom within a framework." Tune in to hear Mike's thoughts on leadership and how leaders must "play offense," embrace innovation, and focus on initiatives that improve profit, safety, and the customer experience. This is a can't-miss episode!

Stefanie Hoover and Jamie Kress, RFID expert with Sensormatic, discuss this year's gathering of retailers at the 4th Annual Smart Exit Workshop in Bentonville, Arkansas. Sensormatic pulled out all the stops at its new facility: more than a meeting space, with mock-ups of the sales floor, stockrooms, and transition space that help retailers truly experience use cases for RFID. In this episode, hear what was top of mind for retailers at the workshop—from labor optimization, to real-time inventory, to fitting room theft analytics—the technology is evolving to meet retailer needs.

In this episode, we hear how a police force, on the outskirts of Fort Worth, Texas and 50 miles from Dallas, is having success battling ORC with practical tactics and the partner-focused approach. Stefanie Hoover chats with Chief JT Manoushagian from the Lake Worth, Texas police department about their successful reduction in retail crime, retail partnerships, and his recommendations for retailers on ways to allocate their resources more effectively. Putting retailers' limited capital where it will do the most good makes sense—listen in as Chief Manoushagian breaks it down for us.

In this episode of Inside Scoop, Stefanie chats with RFID expert Jamie Kress about Total Retail Loss. TRL is changing methodologies—hear more about the ways it is impacting how LP does its job. Sensormatic has been working to create solutions that fit into and support this concept. Don't miss this conversation about ways retailers are using their integrated technologies to work smarter, beat the bad guys, and improve the customer experience.

Stefanie Hoover and Tony D'Onfrio chat about his induction into the NRF Ring of Excellence and his continued passion for helping the retail LP industry at Sensormatic. Their new Shrink Analyzer software is helping investigators piece together theft cases and generate ORC cases with ease.

Momentum is building! In this episode, David Johnston, VP of AP and retail operations at the NRF, tells Stefanie Hoover about his May 14th trip to The Hill. A select group of retail LP executives partnered with the NRF to visit members of Congress and the Senate who can help get CORCA across the finish line. David tells us about the changes to the bill and how the NRF is supporting retailers. Timing is everything, and things look promising for this revised version of the bill, which has bicameral, bipartisan, and broad retail and supply chain industry support. David and Stefanie also talk about what attendees can look forward to at this year's NRF PROTECT conference in Dallas, Texas June 23-25.

In this edition of LPM's Inside Scoop Podcast, Stefanie chats with Scott Pethuyne and Caleb Popow from Zebra about their EBR solution that is truly taking it to the next level. Is it possible to make case building easier to help ensure successful case resolution? Hear about how Zebra has been developing Workcloud Actionable Intelligence, and has released a new feature, Canvas, for complex investigations. Based on years of feedback from retailers, they are tapping into the superpowers of AI to make LP lives easier. Zebra will be at the RILA AP conference in DC April 27-30. Check out their booth #411 and see other new developments and tools.

What's David Lund been up to in that basement in Pittsburgh? In this episode of Inside Scoop, Stefanie Hoover chats with David and learns about how he's adapted to life at WZ and the recent changes with CFI Evolved. Spoiler alert— David Lund is loving life! Tune in to pick up some of the positive energy this industry leader is putting out there.

Stefanie Hoover chats with Khris Hamlin about the specifics on what to expect at the RILA AP conference this year. It's in Washington, DC, from April 27-30, a great location! Khris shares a real "catch" that RILA has pulled off for this RAP. The theme is Defining a Shared Tomorrow; based on the session topics and speakers, retailers should feel supported and have tons of new resources after this conference. We also heard from Khris about his theory for working the Expo and other inside scoops. Don't miss it!

Listen in as McLane Head of AP, Security, and Crisis Management Glenn Master, UPS VP of Public Affairs Jessica Lowrance, and Travelers Inland Marine National Practice Leader and Transportation and Crime and Theft Specialist Scott Cornel discuss the efforts of the International Supply Chain Protection Organization (ISCPO) and the Supply Chain Coalition to combat the newest strategic theft in retail: fictitious pick-ups. They also cover current trends, amazing cases, and local and national legislative efforts.

AI is much more than ChatGPT! In this episode of LPM's Inside Scoop Podcast, we hear more about applications to help LP (and other retail teams) become more efficient and solve problems quickly. Caleb Popow and Scott Pethuyne chatted with Stefanie about what Zebra is working on in the AI space.

How might KPIs and risk modeling be improved? What are the challenges of businesses adopting AI in day-to-day practice? In this episode, we hear about solutions that are moving at the speed of light, including the state of the art
Zebra Workcloud Actionable Intelligence platform. Learn more in this podcast!

In this episode of LPM's Inside Scoop Podcast, Stefanie Hoover chats with Jamie Kress from Sensormatic about their recent meeting at Auburn University. In the third year of this event, retailers gathered to learn more about RFID, Smart Exits, pilots, rollouts, how to sell the program internally, partnering with and educating law enforcement on RFID, and many other topics. They went hands-on in the RFID lab at Auburn as well! Check out this podcast to learn what you missed at this event.

Some things go great together. In this episode, Rhett Asher and Tony Sheppard discuss the partnership between ALTO and ThinkLP. We hear how getting better data from retailers helps ALTO react quickly and gets cases through the "red zone" and into the "end zone." How will this new integration increase store safety? Learn more here!