Podcast
Pest Control Marketing Domination Podcast
Learn how to grow your pest control business substantially with the best online marketing strategies. Don't be fooled by software salespeople or SEO gurus. Master the art of digital marketing and advertising without all the confusing techno-babble that many use to confuse you. Find out how Google and Social Media work for pest control companies and make the most of your marketing budget. Call today 925-464-8383
- Episodes
- 126
- Releases
- Weekly
- Typical length
- 55 min
- On air since
- 2022
- Latest episode
- 2 weeks ago
Episodes
126 episodes, newest first
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47 min
Google Is Changing Local Advertising — And Is It Finally Time for Pest Control Customers to Buy Online?
Season 5, Episode 36
Show notes
Season 5 | Episode 36
Google is making significant changes to the way pest control companies advertise online. Local Services Ads (LSA), Google Ads, and Google Business Profiles are becoming more closely connected, with increased automation and changes to the way advertisers manage their campaigns.
But are these changes actually helping local pest control businesses, or are they making it more difficult for owners to control advertising costs and generate profitable leads?
In this episode, Casey Lewis of Rhino Pest Control Marketing takes a closer look at Google's evolving advertising platforms, including the migration of Local Services Ads into Google Ads, changes to bidding and campaign management, and experiments with the appearance of paid listings in Google's search results.
We'll also discuss a real-world situation where one of our clients experienced significant advertising problems following platform changes. What should pest control owners be watching for, and how can they protect their advertising investments?
Then we turn our attention to another important development: selling pest control services directly online.
For years, pest control websites have focused primarily on generating phone calls and estimate requests. But today's consumers increasingly want the convenience of selecting services, getting pricing, scheduling appointments, and paying online.
We're currently evaluating Click to Buy Services, an e-commerce platform designed to help pest control and other home-service companies sell directly from their websites.
We'll examine how it works, the potential benefits of online purchasing, and the important questions about scheduling, payment processing, CRM integration, and recurring service agreements.
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Google's migration of Local Services Ads into Google Ads and what it means for advertisers.
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Changes to bidding, budgets, campaign settings, and Google Business Profile integration.
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Google's testing of new search-results layouts and the potential impact on local visibility.
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Why pest control owners must pay attention to cost per lead, cost per customer, and actual revenue.
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The growing opportunity to let homeowners purchase pest control services directly online.
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Our initial evaluation of Click to Buy Services and its potential for pest control companies.
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Why marketing automation must work together with sales, scheduling, and customer service.
Technology and automation continue to change how pest control companies attract and serve customers. But new platforms and artificial intelligence don't eliminate the need for sound business fundamentals.
The objective isn't simply more clicks, more calls, or more leads. It's acquiring more profitable customers, delivering excellent service, and building long-term recurring revenue.
Whether you're investing in Google Ads, Local Services Ads, SEO, or online purchasing technology, it's essential to understand the results and maintain control of your marketing investment.
Want to discuss your company's Google Ads, Local Services Ads, website performance, or opportunities to improve lead conversion and customer acquisition?
Rhino Pest Control Marketing specializes in helping pest control, wildlife control, and lawn care companies grow through strategic digital marketing.
Contact Casey Lewis and the Rhino team:
Website: https://rhinopestcontrolmarketing.com
Email: casey@rhinopros.com
Podcast: The Pest Control Marketing Domination Podcast
Featured Technology: https://www.clicktobuyservices.com/
Thanks for listening to Season 5, Episode 36 of The Pest Control Marketing Domination Podcast!
Helping pest control companies build visibility, authority, and profitable growth.
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42 min
Branding Gets You Remembered. Authority Gets You Found.
Season 5, Episode 35
Show notes
Branding vs. Authority: Why You Need Both to Grow
In this episode of The Pest Control Marketing Domination Podcast, Casey Lewis breaks down an important distinction that many pest control owners overlook: the difference between building a strong brand image and building the authority, content, and traffic needed to consistently generate leads.
A professional logo, great truck wraps, attractive website design, uniforms, colors, photography, and messaging all matter. They help customers recognize your company, understand your personality, and feel confident doing business with you.
But branding alone does not create traffic.
To grow, pest control companies also need to build authority through strong website content, educational resources, reviews, SEO, Google Business Profile activity, videos, service pages, local content, advertising, and an overall strategy designed to make the company easier to find and easier to trust.
We also discuss why branding should never be based solely on what the business owner personally likes. Your branding and messaging should be built around the buyer personas you want to attract.
A homeowner looking for premium pest protection may respond very differently than a price-conscious customer, property manager, restaurant owner, or commercial facility manager.
The goal is not branding or authority.
The goal is to build a recognizable brand, establish expertise, create visibility, drive qualified traffic, and then convert that attention into new customers.
If your pest control company looks great but isn't generating enough qualified leads, or you're unsure whether your marketing strategy is actually building long-term authority, this episode is for you.
Rhino Pest Control Marketing helps pest control, wildlife control, and lawn care companies build complete marketing systems designed to generate traffic, leads, authority, and long-term growth.
We can help with:
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Pest control website design and development
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SEO and content strategy
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Google Ads and Local Services Ads
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Google Business Profile optimization
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CRM, lead tracking, and sales pipelines
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AI receptionists and automated follow-up
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Social media and creative strategy
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Reputation and review marketing
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Email and SMS marketing
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Conversion and sales process development
Rhino Pest Control Marketing
Website: http://www.rhinopestcontrolmarketing.com
Email: casey@rhinopros.comPhone: (925) 464-8383
Listen to more episodes of The Pest Control Marketing Domination Podcast for practical strategies designed specifically for pest control owners who want to grow stronger, more profitable companies.
Need Help Growing Your Pest Control Company?
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45 min
Meta Ads, Google Ads & The Math That Actually Matters
Season 5, Episode 34
Show notes
Season 5, Episode 34: Meta Ads, Google Ads & The Math That Actually Matters
Pest control owners are becoming increasingly frustrated with the rising cost of Google Ads and Local Services Ads. At the same time, Meta and Facebook advertising are being promoted as the next great opportunity — often with huge revenue claims and promises of cheap leads.
In this episode of The Pest Control Marketing Domination Podcast, Casey Lewis breaks down the real differences between high-intent inbound advertising and outbound creative advertising.
Google Search, Local Services Ads, SEO and Google Business Profile are primarily designed to capture people who are already looking for pest control. Meta advertising works differently. It puts your message in front of homeowners who may not be actively searching yet, which means the creative, offer, follow-up and sales process all become even more important.
The big question isn't simply:
“Which platform gives me the cheapest leads?”
The better question is:
“Which advertising source produces profitable new customers?”
Casey discusses the numbers every pest control owner should be tracking, including:
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Advertising spend
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Legitimate cost per lead
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Lead-to-customer conversion rate
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Customer acquisition cost
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Initial revenue
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Recurring revenue
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Customer lifetime value
A $30 Meta lead isn't necessarily better than a $100 Google lead if it takes significantly more Meta leads to produce a customer.
The episode also explores why CRM, immediate follow-up and sales conversion are critical when working with lower-intent Meta leads.
Advertising ultimately comes down to simple business math:
How much did you spend?
How many real opportunities did you generate?
How many became customers?
What did each new customer cost?
And how much revenue did those customers produce?If you understand those numbers, you can stop guessing about your marketing and start building a predictable customer acquisition system.
Rhino Pest Control Marketing
Website: RhinoPestControlMarketing.com
Email: casey@rhinopros.comHosted by Casey Lewis
If you're looking for help with Google Ads, Meta Ads, Local Services Ads, CRM, lead follow-up, sales conversion, or building a complete pest control marketing system, visit Rhino Pest Control Marketing to learn more.
Connect With Rhino Pest Control Marketing: 925-464-8383
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45 min
Every Lead Source Ranked: The Pros, Cons, Costs and Expectations
Season 5, Episode 33
Show notes
Where should a pest control company invest its marketing budget to generate new customers?
The honest answer is that there is no single “best” lead source. Organic search, Google Ads, Local Services Ads, Google, Bing Ads, Business Profile, Yelp, Meta, ChatGPT, voice search, referrals, and SMS/direct mail all work differently. Each source comes with its own advantages, limitations, costs, and level of customer intent.
In this episode of the Pest Control Marketing Domination Podcast, Casey Lewis breaks down the most important lead sources available to pest control, wildlife control and lawn care companies. He explains what each platform does well, where it frequently falls short and how owners should set realistic expectations before investing.
Topics covered in this episode include:
• Organic SEO and why it should be treated as a long-term business asset
• Google Business Profile and the importance of reviews, local authority and proximity
• Google Search Ads and their ability to capture immediate, high-intent demand
• Google Local Services Ads and the transition into Google Ads
• Yelp and why its effectiveness can vary dramatically by market
• Facebook and Instagram advertising for creating demand and promoting seasonal offers
• ChatGPT, AI search and how companies can become trusted sources
• Voice search and its connection to local SEO, Maps and conversational search
• Email, SMS and messaging for converting, nurturing and reactivating opportunities
• Customer referrals, strategic partnerships, direct mail and neighborhood marketing
• Why existing customers may be a company’s most overlooked source of additional revenueCasey also explains the difference between generating demand, capturing demand and converting demand.
Google Ads may capture a homeowner who is actively searching for termite treatment today. Meta may introduce mosquito service to someone who had not yet considered it. SEO and content build long-term visibility. Email, text messaging and CRM automation help convert opportunities that would otherwise be lost.
These sources should not be judged by cost per lead alone. Every opportunity should be tracked through the complete sales process:
Lead → Qualified Lead → Appointment → Sale → Revenue → Gross Profit → Lifetime Value
A campaign that produces inexpensive form submissions may perform poorly if prospects cannot be reached or converted. A more expensive lead may be extremely profitable when it becomes a recurring customer with years of lifetime value.
The most important measurements include:
• Cost per qualified lead
• Contact and appointment rates
• Show rate
• Sales conversion rate
• Customer acquisition cost
• Initial and recurring revenue
• Gross profit
• Customer lifetime value
• Speed to leadThe objective is not to spread a small budget across every available platform. It is to build a balanced marketing system in which each channel has a clearly defined job.
Capture immediate demand. Build future demand. Develop local authority. Follow up consistently. Measure everything through the final sale.
The best lead source is not necessarily the one that produces the cheapest inquiry. It is the source that produces profitable customers consistently and at a cost the company can afford.
ABOUT RHINO PEST CONTROL MARKETING
Rhino Pest Control Marketing helps pest control, wildlife control and lawn care companies generate more opportunities, improve sales conversion and build sustainable growth.
Services include SMART® pest control websites, search engine optimization, Google Ads, Local Services Ads, Google Business Profile optimization, content development, social media marketing, reputation management, CRM automation, email and SMS marketing, AI receptionist solutions and sales training.
To learn more or schedule a strategy conversation:
Website: https://rhinopestcontrolmarketing.com
Email: casey@rhinopros.comPhone: (925) 464-8383
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1 hr 1 min
The 24-Month Road Map for Adding 1000 Recurring Customers
Season 5, Episode 32
Show notes
Season 5, Episode 32: Your First 1,000 Customers: The 24-Month Road Map
Every pest control owner wants more leads, but more leads alone don't build a successful pest control company.
In Season 5, Episode 32 of the Pest Control Marketing Domination Podcast, Casey Lewis gets back to the fundamentals and addresses one of the most common questions he hears from smaller pest control companies:
"I want to grow, but where do I actually start?"
If you have fewer than 100 recurring customers, it's easy to become overwhelmed by everything being sold online: SEO, Google Ads, LSA, Facebook leads, AI, CRM systems, websites, social media, and companies promising cheap leads and instant success.
Instead of chasing the latest marketing tactic, Casey lays out a much simpler objective:
Build your first 1,000 recurring customers.
The first 24 months should focus on building the foundation of the Pest Control Success Pyramid: Monthly Recurring Revenue (MRR).
The objective isn't simply generating transactions. It's systematically acquiring customers, converting them to recurring service, retaining 90% or more of them, and creating predictable revenue that you can build upon year after year.
• Why recurring customers should be the foundation of your business
• The road from fewer than 100 customers to 1,000+
• Why 1,000 recurring customers can transform a small pest control company
• How to calculate the leads and sales needed to reach your goal
• What to focus on during your first 90 days
• When to invest in your website, SEO, Google Ads and LSA
• Why you need a CRM and sales pipeline before aggressively buying leads
• How much a smaller company should consider investing in marketing
• Why cheap leads aren't necessarily profitable leads
• The importance of tracking customer acquisition cost
• How phone skills and follow-up directly affect marketing ROI
• Using reviews, referrals, email and SMS to accelerate growth
• When to increase your advertising investment
• Why 90%+ customer retention is critical to long-term growth1. MRR - Monthly Recurring Revenue
Build your foundation with recurring pest control customers.2. ARR - Annual Recurring Revenue
Add repeatable annual and seasonal services such as mosquito, termite renewals, flea and tick, rodent programs and other services appropriate for your market.3. One-Shot Treatments
Generate additional revenue from termites, bed bugs, rodents, wildlife, exclusions, and specialty services while looking for opportunities to convert those customers into recurring relationships.The lesson is simple:
Don't build your company from the top of the pyramid down. Build the foundation first.
If you're sitting at 50, 75 or 100 recurring customers, don't worry about the competitor with 10,000.
Get to 250.
Then 500.
Then 750.
Then 1,000 recurring customers.
Build your website. Build your reputation. Create your CRM. Develop your sales process. Generate opportunities. Follow up. Measure acquisition costs. Deliver excellent service. Retain the customers you've worked so hard to acquire.
There may not be a shortcut to building a great pest control company, but there absolutely can be a road map.
Rhino Pest Control Marketing
🌐 RhinoPestControlMarketing.com
📧 casey@rhinopros.com
📞 (925) 464-8383Listen to the Pest Control Marketing Domination Podcast on Spotify, Apple Podcasts, and YouTube.
Download the companion guide:
Your First 1,000 Customers - The 24-Month Road Map for Building a Pest Control Company.Build the foundation. Build recurring revenue. Keep the customers you earn. Then scale.
#PestControl #PestControlMarketing #PestControlBusiness #RecurringRevenue #BusinessGrowth #PestControlPodcast
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44 min
Your Company Is a Reflection of Your Leadership
Season 5, Episode 31
Show notes
LOOK IN THE MIRROR: YOUR COMPANY REFLECTS YOUR LEADERSHIP
When employees fail to meet expectations, it is easy to blame their attitude, ability, or lack of initiative. But when the same problems continue appearing throughout a company, leadership must be willing to ask a harder question:
“Have we properly taught our people how to succeed?”
In this episode of The Pest Control Marketing Domination Podcast, Casey Lewis challenges pest control owners and managers to take an honest look at their leadership, training, and accountability systems.
Your employees are not mind readers. They cannot consistently meet standards that have never been clearly defined, demonstrated, practiced, and measured. Whether the problem involves answering phones, converting leads, communicating with customers, selling recurring services, earning reviews, or following up on estimates, the company will ultimately reflect what its leadership teaches—and what it tolerates.
IN THIS EPISODE, YOU’LL LEARN:
• Why repeated employee problems are often leadership or training problems
• The difference between giving instructions and actually teaching
• How unclear expectations create inconsistent performance
• Why leaders must demonstrate the behaviors they expect
• How role-playing and reviewing real customer interactions improve performance
• Why accountability without coaching usually produces frustration
• How to determine whether an employee’s problem involves ability, confidence, effort, attitude, or inadequate training
• Why constantly rescuing employees prevents them from developing
• How to create standards that employees can understand and follow
• Why you must inspect what you expectTHE TEACH LEADERSHIP FRAMEWORK
T — Tell employees exactly what success looks like.
E — Explain why the responsibility matters to the customer, the company, and the employee.
A — Act it out by demonstrating the correct behavior and practicing realistic situations.
C — Check performance using meaningful measurements and direct observation.
H — Help employees improve through coaching, feedback, tools, and continued practice.
THE SEVEN-DAY LEADERSHIP CHALLENGE
Choose one important responsibility that your team is currently struggling with. It could be telephone sales, customer follow-up, technician communication, review requests, recurring-plan sales, punctuality, or customer retention.
During the next seven days:
• Write down exactly what successful performance looks like.
• Explain the expectation and why it matters.
• Personally demonstrate the correct process.
• Let the employee practice through role-playing.
• Observe the employee performing the responsibility.
• Provide immediate, specific feedback.
• Measure whether performance improves.At the end of the week, ask yourself:
“Did the employee fail—or did leadership fail to properly prepare the employee?”
Leadership is not proven by how well you can perform every job yourself. It is demonstrated by how effectively you prepare other people to succeed—even when you are not standing beside them.
Your customer experience, company culture, sales performance, and reputation all reflect the standards your leadership consistently teaches, demonstrates, measures, and reinforces.
ABOUT CASEY LEWIS
Casey Lewis is the founder of Rhino Pest Control Marketing and the host of The Pest Control Marketing Domination Podcast. Casey helps pest control and wildlife-control companies generate more opportunities, improve sales conversion, implement CRM automation, strengthen customer follow-up, and build sustainable marketing systems.
CONTACT RHINO PEST CONTROL MARKETING
Website: https://rhinopestcontrolmarketing.com
Email: casey@rhinopros.com
Phone: (925) 464-8383
Podcast: The Pest Control Marketing Domination Podcast
Ready to improve your marketing, follow-up, sales systems, or leadership processes? Contact Casey and the Rhino Pest Control Marketing team to start a conversation.
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55 min
Measure What Matters: The Pest Control Owner’s Guide to KPIs
Season 5, Episode 30
Show notes
STOP TRACKING EVERYTHING: THE KPIs THAT ACTUALLY GROW YOUR PEST CONTROL BUSINESS
Pest control companies have access to more marketing and sales data than ever before—but more data does not always lead to better decisions.
Google Ads, Local Services Ads, website analytics, call tracking, social media, HighLevel, and pest control management software can generate hundreds of reports and measurements. The challenge is determining which numbers genuinely matter and how to use them to grow your business.
In this episode of The Pest Control Marketing Domination Podcast, Casey Lewis explains how to separate meaningful key performance indicators from vanity metrics and irrelevant data. The objective is not to build the biggest dashboard. It is to identify the numbers that reveal what is working, where opportunities are being lost, and what action should be taken next.
IN THIS EPISODE, YOU’LL LEARN:
• The difference between a metric and a meaningful KPI
• Why more website traffic does not necessarily mean more customers
• How to work backward from your revenue and growth goals
• Which marketing, sales, operational, and retention KPIs matter most
• Why qualified opportunities are more important than raw lead totals
• How to calculate cost per qualified opportunity and customer acquisition cost
• How response time and missed calls affect your closing rate
• How to identify sales and follow-up problems inside your pipeline
• Why every new opportunity needs a clear source, status, value, and outcome
• How HighLevel can track an opportunity from the initial inquiry through the completed sale
• How Google Looker Studio can combine information from multiple marketing platforms
• Why dashboard information must lead to decisions, accountability, and actionTHE NUMBERS THAT MATTER
A practical pest control business scorecard should help management monitor:
• Marketing spend
• Qualified opportunities
• Cost per qualified opportunity
• Speed to first response
• Missed-call rate
• Appointments or inspections scheduled
• Sales closing rate
• New customers acquired
• Customer acquisition cost
• Average initial sale
• New recurring revenue
• Customer retention and cancellationsHighLevel can help track what happens to each opportunity throughout the sales process. Google Looker Studio can bring information from HighLevel, Google Ads, Google Analytics, Search Console, call-tracking systems, social advertising, and other platforms into a more useful executive dashboard.
However, technology alone cannot solve the problem. Accurate reporting requires consistent pipeline management, proper lead-source tracking, clearly defined stages, and accountability from everyone who handles new customer opportunities.
The real purpose of data is to help you answer five questions:
• What happened?
• Why did it happen?
• What needs to change?
• Who is responsible for making that change?
• When will the results be reviewed?You do not need more reports. You need a small group of reliable numbers that tells you whether your business is moving toward its goals—and where you need to take action.
ABOUT CASEY LEWIS
Casey Lewis is the host of The Pest Control Marketing Domination Podcast and the founder of Rhino Pest Control Marketing. Casey and the Rhino team help pest control, wildlife control, and lawn care companies improve their websites, digital marketing, lead generation, CRM systems, sales follow-up, and customer-acquisition strategies.
CONTACT RHINO PEST CONTROL MARKETING
Website: https://rhinopestcontrolmarketing.com
Email: casey@rhinopros.comLearn more about SMART® Pest Control Websites, HighLevel CRM and automation, Google Ads, Local Services Ads, SEO, reputation management, and complete pest control marketing programs.
If your company is generating leads but struggling to track, follow up with, and convert those opportunities, contact Rhino Pest Control Marketing to discuss building a more measurable customer-acquisition system. Call Casey at (925) 464-8383
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55 min
What Will the Google SERP Look Like in 2027? AI, Voice Search & the Future of Pest Control SEO
Season 5, Episode 29
Show notes
Google Search is changing fast—and simply ranking your pest control website on page one may no longer be enough.
In this episode of the Pest Control Marketing Domination Podcast, Casey Lewis breaks down what the Google Search Engine Results Page (SERP) could look like heading into 2027 and what pest control companies should be doing NOW to prepare.
Search is evolving from the traditional “10 blue links” into an ecosystem that includes AI Overviews, Google Maps, paid ads, videos, reviews, third-party websites, conversational search and voice assistants.
The new question isn't simply:
“Where does my website rank?”
It's:
“How much of the search experience does my company own?”
🎙️ In this episode, we discuss:
• Why traditional SEO rankings are becoming only one piece of the visibility puzzle
• How AI Overviews are changing the way consumers find answers
• Why conversational and voice searches require a different content strategy
• How a local pest control company can build enough authority to matter to Google and AI systems
• Why Google needs to understand not just your website—but your entire business
• The importance of Google Business Profile, reviews and local authority
• How to build topical authority around termites, rodents, scorpions, ants and other important services
• Why real pest-control experts should be associated with your content
• How answering real customer questions can create an enormous library of useful content
• Why firsthand experience, case studies, technician knowledge, photos and video are increasingly valuable
• How reviews can reinforce what your company is known for
• Why third-party mentions, backlinks, local organizations and industry relationships matter
• How video can help establish your people as recognizable experts
• What pest control companies should be doing now to prepare for search in 2027One of the biggest takeaways from this episode:
The future of SEO isn't just rankings. It's SERP ownership.
Imagine someone asking Google or an AI assistant:
“Who is the best pest control company near me for scorpions?”
Your company could potentially appear in Maps, an AI-generated answer, a video, an organic result, customer reviews and third-party sources.
You didn't just rank once.
You surrounded the customer with evidence that your company is a trusted local authority.
That's where pest control marketing is headed.
The objective isn't to find a trick that gets your company mentioned by AI.
The objective is to build so much legitimate evidence of your expertise, experience, reputation and local presence that your company becomes a logical source when Google, AI search or a potential customer needs an answer.
If you're building your pest control marketing strategy for 2027, this is an episode you don't want to miss.
🦏 Connect with Casey Lewis / Rhino Pest Control Marketing
🌐 Website: https://rhinopestcontrolmarketing.com/
📧 Email: casey@rhinopros.com
📞 Call/Text Casey: (925) 464-8383
🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/pest-control-marketing-domination-podcast/id1636764782
🎧 Spotify: https://open.spotify.com/show/5MahEvV0KIKHZoq9DDSgIP
▶️ YouTube: https://www.youtube.com/@RhinoPestControlMarketing
👍 Facebook: https://www.facebook.com/rhinopestcontrolmarketing/
Follow and subscribe to the Pest Control Marketing Domination Podcast, and share this episode with another pest control owner who needs to start preparing for the next generation of search.
Stop thinking only about rankings. Start building authority. Start building visibility. Start owning the SERP.
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59 min
Google’s AI Revolution Is Here — But Are You Losing the Leads It Sends You?
Season 5, Episode 28
Show notes
Google Ads and Local Services Ads are undergoing some of their biggest changes yet—and pest control companies are directly in the path of those changes.
Beginning in August 2026, Google is starting the migration of Local Services Ads into the Google Ads platform, with pest control included among the first U.S. home-service industries affected. At the same time, AI Max and Google's increasingly AI-driven approach to Search are changing how advertisers reach potential customers.
But there's another side to this conversation that may be even more important:
What happens after Google generates the lead?
On this episode of The Pest Control Marketing Domination Podcast, Casey Lewis of Rhino Pest Control Marketing discusses both sides of the equation—how Google is changing the way pest control leads are generated and why pest control companies need to dramatically improve the way those opportunities are handled once the phone rings.
Far too many pest control companies still depend on the one-call sale.
A potential customer calls and says:
"I'm calling around."
"I need to talk to my wife."
"That's more than I expected."
"Thank you. I'll call you back."
And that's where the sales process ends.
In some companies, the CSR doesn't even get the caller's name before hanging up.
Casey explains why statements like "I'm just price shopping" are often a smokescreen for the customer's real objection—and why CSRs need to learn how to uncover what's actually preventing the customer from scheduling.
Instead of simply accepting "I'll call you back," what would happen if your CSR asked:
"What would it take to get you scheduled for treatment so we can eliminate the problem you're having?"
That's where the real conversation begins.
Casey also discusses why CRM, automated follow-up, lead tracking, and sales training are becoming increasingly important as Google moves deeper into AI-powered advertising.
Because generating more leads isn't necessarily the answer.
If you're paying Google to generate opportunities but your company isn't capturing their information, tracking them, following up, and measuring how many ultimately become paying customers, you may not have a lead-generation problem—you may have a conversion problem.
In this episode, you'll discover:
• What's changing with Google Local Services Ads beginning in August 2026
• Why pest control is among the industries affected by Google's initial LSA migration
• How AI Max is changing traditional Google Search campaigns
• Why Google is moving toward more automation and AI-driven optimization
• What pest control companies should be doing now to prepare
• Why "price shopping" isn't always the real objection
• The question your CSRs should be asking before letting a prospect walk away
• Why every legitimate caller should become a trackable opportunity in your CRM
• How automated follow-up can recover opportunities that didn't book on the first call
• Why pest control owners should measure leads all the way through booked jobs and revenue
• How CSR training and CRM data can become a competitive advantage in the new AI-driven advertising environmentGoogle can use all the AI in the world to find someone with an ant, roach, rodent or termite problem—but Google can't make your CSR close the sale.
That's still your responsibility.
If you're a pest control owner who wants to understand where Google advertising is heading—and how to make sure you're actually converting the opportunities you're already paying for—this is an episode you don't want to miss.
Casey Lewis
Rhino Pest Control Marketing
Rhino Digital Media, Inc.Website: RhinoPros.com
Pest Control Marketing: RhinoPestControlMarketing.com
Email: casey@rhinopros.com
Phone: (925) 464-8383
Strategy Call: RhinoPros.com/contact/
Podcast: RhinoPros.com/podcast/YouTube: @RhinoPestControlMarketing
Facebook: Rhino Pest Control Marketing
LinkedIn: Casey Lewis🎙️ The Pest Control Marketing Domination Podcast
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47 min
Know Where You're Going: Building a Roadmap for Predictable Growth
Season 5, Episode 27
Show notes
Know Where You're Going: Building a Roadmap for Predictable Growth
Every business owner wants to grow—but too few take the time to define what success actually looks like before investing in marketing.
In this week's episode, Casey Lewis discusses why having a clear vision, realistic expectations, and a structured growth plan is the key to long-term success. Whether you're just getting started or looking to dominate your local market, understanding where you are today—and where you want to go tomorrow—can make all the difference.
In this episode, you'll discover:
✅ The five stages of business growth
✅ How to match your marketing strategy to your goals
✅ Realistic timelines for SEO and lead generation
✅ Why consistency outperforms quick fixes
✅ How to build a business that grows predictably year after year🎧 Listen now and start building your roadmap to market leadership.
📞 (925) 464-8383
casey@rhinopros.com
#PestControlMarketing #PestControl #WildlifeControl #LawnCare #GoogleAds #SEO #BusinessGrowth #MarketingStrategy #SmallBusiness #Entrepreneur #ThePestControlMarketingDominationPodcast
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47 min
Selling Yourself Out of Any Shortfalls & Google's AI Advertising Revolution
Season 5, Episode 26
Show notes
In this week's episode, Casey Lewis tackles two topics that every pest control, wildlife control, and lawn care company should be paying close attention to.
In Part One, Casey discusses why many business slowdowns are actually sales problems rather than marketing problems. He explains the importance of developing a professional sales process, continuously training your customer service representatives and technicians, rehearsing sales conversations, tracking conversion rates, and following up consistently with prospects. Whether you're struggling with seasonal slowdowns or looking to increase revenue without increasing your advertising budget, improving your sales performance may be the fastest path to growth.
In Part Two, Casey explores Google's latest advertising announcements, including the integration of Local Services Ads directly into Google Ads and the continued rollout of AI-powered campaign management. He explains what these changes mean for local service businesses, how automation and artificial intelligence will impact advertising performance, and why accurate conversion tracking, customer reviews, and first-party data have become more important than ever. Casey also shares practical insights for pest control, wildlife, and lawn care companies looking to stay ahead of Google's rapidly evolving advertising platform.
• Why sales training should be an ongoing process—not a one-time event.
• The key conversion metrics every pest control company should be tracking.
• How role-playing and rehearsal improve closing percentages.
• Why consistent follow-up dramatically increases sales.
• What Google's AI Max initiative means for local service businesses.
• How the migration of Local Services Ads into Google Ads will change campaign management.
• Why quality conversion data is becoming the foundation of successful PPC campaigns.
• How pest control, wildlife, and lawn care companies can prepare for Google's AI-driven future.Whether you're looking to improve your closing ratio or maximize your return on Google Ads, this episode provides practical strategies you can begin implementing immediately.
• Search Engine Journal – Google Is Bringing Local Services Ads Into Google Ads: https://www.searchenginejournal.com/google-is-bringing-local-services-ads/582816/
Rhino Digital Media
Website: https://rhinopestcontrolmarketing.comPest Control Marketing Domination Podcast
Available on Apple Podcasts, Spotify, YouTube, and most major podcast platforms.Follow Rhino Digital Media for the latest marketing strategies designed specifically for pest control, wildlife removal, lawn care, and home service companies.
Rhino Digital Media specializes exclusively in helping pest control and wildlife companies dominate their local markets through:
• Local SEO
• Google Ads Management
• Local Services Ads
• Website Design & Development
• AI-Powered Marketing Systems
• Lead Generation
• Reputation Management
• CRM & Automation Solutions
• Content Marketing
• Conversion OptimizationIf you're ready to generate more qualified leads and grow your business, we'd love to help.
🌐 Website: https://rhinopestcontrolmarketing.com
📧 Email: casey@rhinopros.com
📞 Phone: (925) 464-8383If you enjoyed this episode, please subscribe, leave a review, and share it with another pest control professional. Your support helps us continue bringing practical marketing and business strategies to the industry every week.
Facebook: https://www.facebook.com/rhinopestcontrolmarketing
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46 min
Link Building for Pest Control: Building Authority That Lasts
Season 5, Episode 25
Show notes
Episode Overview
In this episode of the Rhino Digital Media Podcast, we dive into one of the most misunderstood—and most valuable—aspects of search engine optimization: link building.
For years, backlinks have been one of Google's strongest ranking signals. But link building has evolved significantly since the early days of SEO. Today, success isn't about acquiring hundreds of random links. It's about earning trusted endorsements from reputable local organizations, industry associations, community partners, and authoritative websites.
Whether you own a local pest control company or you're responsible for marketing one, this episode explains why a strategic link building campaign can dramatically improve your visibility in Google Search, Google Maps, and emerging AI-powered search platforms.
You'll also learn why quality always outweighs quantity and how building genuine relationships within your community can become one of your company's greatest competitive advantages.
Connect With Rhino Digital Media
Website
https://rhinopestcontrolmarketing.comEmail
Phone
925-464-8383 -
55 min
Pest Control and Google Ads - Real Truth!
Season 5, Episode 24
Show notes
Season 5, Episode 24
Getting Real About Google Ads for Pest Control
In this episode of The Pest Control Marketing Domination Podcast, Casey Lewis breaks down what pest control, wildlife control, and lawn care owners really need to understand before spending money on Google Ads.
We discuss the difference between traditional PPC and Google Local Services Ads, why a Google Ads “conversion” is not always a real qualified lead, and how to think through the true cost of turning clicks into booked customers.
Using a simple example of an $18 average cost per click, Casey explains how 8 to 10 clicks may create a Google Ads conversion, but once you factor in true lead quality and sales close rates, the real cost per new customer may be much higher than what shows inside the Google Ads dashboard.
This episode also covers high-intent pest control keywords, the importance of strong landing pages, clean tracking, call handling, speed-to-lead, and recurring service value.
The big takeaway: Google Ads can work extremely well for pest control companies, but only when the full system is built correctly—from the search keyword to the booked customer.
Website: RhinoPestControlMarketing.com
Email: casey@rhinopros.com
Phone: (866) 661-4107
Podcast: The Pest Control Marketing Domination PodcastContact Rhino Pest Control Marketing
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49 min
Organic Pest Control Service with Culley Christensen
Season 5, Episode 23
Show notes
In this episode of The Pest Control Marketing Domination Podcast, Casey Lewis interviews Culley Christensen of The Pest Posse Too in Pismo Beach, California, about how pest control companies can offer organic, green, eco-friendly, and reduced-risk pest control services.
Culley explains why green pest control is more than simply changing products. It requires a different mindset, better inspections, stronger customer education, proper expectations, and a service model built around Integrated Pest Management.
The conversation covers how to choose products, how to train technicians, how to price organic pest control, and how to sell the value to homeowners who care about children, pets, gardens, sensitive areas, and the environment.
Key topics include:
Organic vs. green vs. eco-friendly pest control
Reduced-risk materials and botanical products
Why IPM is essential to green pest control
How to explain higher pricing to consumers
How organic pest control compares to organic produce
How to build a separate green pest control route
The best sales language for eco-conscious homeowners
Common objections and how to answer them
How pest control owners can start offering this service -
1 hr 3 min
Selling Pest Control On The Phone
Season 5, Episode 22
Show notes
In this episode of The Pest Control Marketing Domination Podcast, Casey Lewis breaks down how pest control companies can sell more effectively over the phone.
The phone is where marketing turns into revenue. Every lead has a cost, and every call is an opportunity to book an inspection, schedule a service, or win a recurring customer.
Casey explains a simple five-step framework for taking control of the conversation:
Prep and Introduction
Fact Finding
Presentation
Recommendation
CloseThis episode pays special attention to preparation and fact finding. Before answering the phone, your team must know your services, pricing, offers, bundles, scheduling options, guarantees, and common answers. Once the call begins, the goal is not to rush straight to price. The goal is to ask the right questions, uncover the customer’s real issue, and recommend the right solution based on what they told you.
If your pest control company is spending money on Google Ads, Local Services Ads, SEO, social media, postcards, door hangers, or referrals, you cannot afford to lose calls because of poor phone training.
The phone is not just customer service.
The phone is sales.
The phone is trust.
The phone is where the appointment gets booked.
Why phone sales matter in pest control
How to create a confident phone introduction
What every phone rep must know before answering calls
The importance of fact finding
Questions to ask pest control customers
How to present your company without overexplaining
How to recommend the right service
How to close the call and book the appointment
Why confirmation by text and email matters
Common mistakes that cost pest control companies salesIf you want more pest control leads to turn into paying customers, train your team to stop simply answering the phone and start guiding the conversation.
Key TopicsEpisode Takeaway
Ready to improve your pest control marketing, phone sales process, lead follow-up, or CRM automation?
Visit Rhino Pest Control Marketing:
https://rhinopros.com/Schedule a strategy call:
https://rhinopros.com/contact/Listen to more episodes of The Pest Control Marketing Domination Podcast:
https://rhinopros.com/podcast/casey@rhinopros.com
925-484-8383
Connect with Casey Lewis and Rhino Pest Control Marketing for help with:
Pest control websites
Google Ads and Local Services Ads
SEO and content strategy
AI receptionists
HighLevel CRM setup
Review campaigns
Lead tracking and sales automation
Pest control phone sales trainingThe phone is where marketing becomes revenue. If your company needs more calls, better follow-up, and more booked pest control appointments, Rhino Pest Control Marketing can help.
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1 hr
Pest Control SEO in 2026: Stop Chasing Keywords and Start Building Authority
Season 5, Episode 21
Show notes
Pest Control Marketing Domination Podcast
Season 5, Episode 21
Hosted by Casey LewisPest control SEO is changing.
For years, many companies approached search-engine optimization by identifying a keyword, creating a page and repeating the phrase enough times to hopefully earn a ranking.
That strategy is no longer enough.
In this episode, Casey Lewis explains why pest control companies need to move beyond isolated keywords and start building genuine topical and local authority.
Today’s customers are not only typing short search phrases into Google. They are asking complete questions through voice search, reviewing AI-generated answers and using platforms such as ChatGPT and Gemini to research services and compare companies.
To remain visible, pest control websites need to provide more than keyword-focused service pages. They need organized content, meaningful local context, real-world experience and clear evidence of expertise.
Casey discusses:
• Why traditional keyword-chasing strategies are becoming less effective
• The relationship between content, context and authority
• How pillar pages and topic clusters strengthen pest control SEO
• Why random blog articles rarely create meaningful authority
• How to organize content around high-value services
• Writing for customers, Google, AI-generated results and voice search
• Using real technician knowledge to demonstrate experience
• Strengthening local authority with better city and service-area content
• Creating content for every stage of the customer journey
• The continued importance of technical SEO
• Connecting organic traffic to leads, appointments and revenue
• How SEO and paid advertising can work together
• Common pest control SEO practices companies should stop using
• A practical framework for building authority throughout 2026Keywords still matter, but keywords should be treated as clues rather than the complete strategy.
They help businesses understand customer demand, search behavior and the language people use when describing pest issues.
The larger goal is to build enough useful and connected information that search engines, AI platforms and potential customers recognize the company as a credible authority.
A single termite page may target a keyword.
A complete termite topic cluster demonstrates expertise.
That cluster might include information about inspections, treatments, warning signs, termite species, swarmers, mud tubes, damage, repairs, warranties, real-estate reports and frequently asked questions.
When these resources are properly connected, they create a much stronger foundation for long-term visibility.
Do not simply create more pages.
Create more value.
Do not build a website around disconnected keywords.
Build an organized resource around the services your company wants to sell.
The pest control companies that win in 2026 will be the companies that consistently demonstrate experience, expertise, local relevance and trust.
Casey Lewis is the host of the Pest Control Marketing Domination Podcast and the founder of Rhino Pest Control Marketing.
Rhino helps pest control, wildlife-control and lawn-care companies grow through:
• Website design and development
• Search-engine optimization
• Topic-cluster and content strategies
• Google Ads and Local Services Ads
• HighLevel CRM implementation
• AI receptionist systems
• Landing pages and lead-generation campaigns
• Email, text-message and review campaigns
• Social media and video marketing
• Local search and Google Business Profile optimizationWebsite: RhinoPestControlMarketing.com
Podcast: Pest Control Marketing Domination Podcast
Host: Casey Lewis
Email: casey@rhinopros.comSubscribe to the podcast for more practical conversations about pest control marketing, advertising, websites, sales systems, CRM technology, artificial intelligence and business growth.
#PestControlMarketing #PestControlSEO #LocalSEO #SEO2026 #PestControlBusiness #ContentMarketing #TopicClusters #PillarPages #AISEO #GoogleSEO #PestControlAdvertising #DigitalMarketing
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1 hr 10 min
The K.I.S.S. Method for Pest Control Marketing and Advertising
Season 5, Episode 20
Show notes
Pest control marketing does not have to be confusing or unnecessarily complicated.
In Season 5, Episode 20 of The Pest Control Marketing Domination Podcast, I explain how to apply the K.I.S.S. method to your marketing and advertising.
For this episode, K.I.S.S. means:
Keep It Simple and Smart.
We discuss practical campaigns that pest control, wildlife control, and lawn care companies can use to generate more leads and sales, including:
• Referral campaigns
• Automated review campaigns
• One-shot scheduling promotions
• Service-specific landing pages
• Immediate lead response
• CRM and sales follow-up systemsI also explain why some marketing organizations make everything sound overly complicated and why followers, storytelling, and past success claims do not always translate into the ability to help a home-service business grow.
Some marketing systems are technically difficult to build. That is why you hire qualified people to build them correctly behind the scenes.
But the daily experience for your customers and employees should remain simple.
Listen to Season 5, Episode 20 of The Pest Control Marketing Domination Podcast and learn how to create a marketing system your company can understand, execute, and improve.
To discuss building your own simple and smart marketing system, contact Rhino Pest Control Marketing.
RhinoPestControlMarketing.com
casey@rhinopros.comCasey Lewis
Rhino Pest Control Marketing -
1 hr 7 min
Pest Control Content Strategy & Plan
Season 5, Episode 19
Show notes
In Season 5, Episode 19 of the Pest Control Marketing Domination Podcast, Casey Lewis discusses how well-planned content helps pest control companies build organic authority, improve SEO, and support Google’s EEAT principles: experience, expertise, authoritativeness, and trustworthiness.
This episode explains how pillar pages, topic clusters, blog articles, guides, videos, social posts, FAQs, and Google Business Profile updates work together to strengthen a pest control company’s online presence.
Casey also discusses the importance of content volume, message consistency, and topic ownership before expecting long-term SEO results. Using examples such as green, eco-friendly pest control in California’s Central Coast and the media attention around Spencer Pratt’s L.A. mayoral race, the episode shows how repeated messaging can influence visibility and public awareness.
The episode also covers simple video, edited video, and professional video, and why the value of video often comes from the clarity and frequency of the message rather than production quality alone.
• Why content still matters for pest control SEO
• How Google’s EEAT principles apply to pest control companies
• The difference between random content and strategic content
• How pillar pages and topic clusters build topical authority
• Why content volume matters before expecting SEO results
• How repeated messaging can influence attention and visibility
• Why pest control companies should focus on owning specific service niches
• How blogs, guides, videos, social media, and Google Business Profile posts work together
• The difference between simple video, edited video, and professional video
• How to build a 90-day content cluster planIf you own or operate a pest control company and want help building a smarter content strategy, a stronger SEO foundation, better Google Ads campaigns, or a complete marketing automation system, reach out to Rhino Pest Control Marketing.
Rhino Pest Control Marketing
Website: https://rhinopestcontrolmarketing.com
Email: casey@rhinopros.comWebsite: https://rhinopestcontrolmarketing.com
Facebook: https://www.facebook.com/rhinopestcontrolmarketing
YouTube: https://www.youtube.com/@rhinopestcontrolmarketing
Podcast: Pest Control Marketing Domination Podcast -
38 min
AI Receptionist For Pest Control
Season 5, Episode 18
Show notes
In this episode of The Pest Control Marketing Domination Podcast, Casey Lewis talks through his real-world experience setting up AI receptionists for pest control companies inside HighLevel.
AI receptionists are not one-size-fits-all. A pest control company may need different receptionist setups for missed calls, after-hours calls, weekend calls, termite inspection campaigns, Google Ads funnels, new customer sales calls, existing customer support, and seasonal promotions.
Casey breaks down the different types of AI receptionists pest control companies can use, how they should be structured, and why the workflow behind the receptionist is just as important as the AI itself. From capturing missed leads to supporting free termite inspection campaigns, AI receptionists can help pest control companies protect their marketing investment and improve speed-to-lead.
If your pest control company is spending money on Google Ads, Local Services Ads, SEO, direct mail, or other lead generation, this episode explains why your call-handling system needs to be just as strong as your marketing.
To learn more about Rhino Pest Control Marketing, visit:
Website: RhinoPestControlMarketing.com
Email: casey@rhinopros.com
Phone: (925) 464-8383Search The Pest Control Marketing Domination Podcast on Spotify, Apple Podcasts, YouTube, and Facebook.
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1 hr
Pest Control, HighLevel, CRMs, Pipelines & Measuring What Matters
Season 5, Episode 17
Show notes
In Season 5, Episode 17 of The Pest Control Marketing Domination Podcast, we discuss why every growing pest control company needs a properly managed CRM, sales pipeline, and marketing automation system. The episode focuses on how platforms like HighLevel can help pest control companies track leads, automate follow-up, measure marketing performance, and create better accountability across the team.
We also talk about one of the biggest challenges with CRMs: getting employees to use the pipeline correctly every day. Bad data leads to bad reports, and bad reports lead to poor marketing decisions. The old saying applies perfectly here: garbage in equals garbage out.
If your pest control company is investing in Google Ads, Local Services Ads, SEO, call tracking, AI receptionists, SMS/email follow-up, or outbound sales, then accurate CRM usage is essential. You cannot manage what you do not measure, and you cannot measure what your team does not properly track.
This episode is a reminder that your CRM should not just be another software tool. It should become the central system for managing leads, measuring growth, improving follow-up, and making smarter decisions about your marketing dollars.
Rhino Pest Control Marketing
Email: casey@rhinopros.com
Phone: (925) 464-8383Website: https://rhinopros.com
YouTube: https://www.youtube.com/@RhinoPestControlMarketing
Facebook: https://www.facebook.com/rhinopestcontrolmarketingContact & Find Us
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