Taking Healthcare by Storm

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with John Boetger, LCSW (licensed clinical social worker).

John shares how his nursing home work during COVID highlighted the emotional strain on residents, families, and staff, and why burnout support must go beyond superficial perks to real listening and connection. He addresses misconceptions about therapy, the influence of social media, and how teletherapy is expanding affordable access—especially for older adults—while advocating for more holistic care and better insurance-covered mental health services.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-103026-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Nicholas Testa, MD, Chief Clinical Officer at Sentact.

Dr. Testa discusses why patient safety remains challenging, how medication errors often begin at ordering, and why pharmacists, psychological safety, and strong event reporting are essential to reducing harm. He also outlines where AI can help and recommends linking meaningful leader rounding with a focused daily safety huddle to quickly identify and fix safety and patient experience issues.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-102326-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Zachary Beatty, DC, a chiropractor at Gonstead Family Chiropractic in San Diego, with more than a decade of experience treating patients recovering from car, motorcycle, rideshare, and semi-truck accidents, as well as slip-and-fall injuries.

Dr. Beatty shares how his sister’s recovery and a mission trip serving nearly 1,000 people in the Dominican Republic shaped his approach to chiropractic care as more than just pain relief. He explains Gonstead’s highly data-driven, precise adjustments, chiropractic’s role in athletic performance and injury prevention, why modern posture and sitting drive today’s back and neck pain, the importance of early evaluation after car accidents, and his concerns about U.S. healthcare costs, burnout, and medical debt.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-101626-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Yele Aluko, MD, MBA, FACC, FSCAI, cardiologist, physician executive, former EY Chief Medical Officer, and founder and principal at Aluko Advisors.

Dr. Aluko argues that America’s high costs, chronic disease, and health inequities are predictable outcomes of a system built to treat illness rather than produce health, and he distinguishes healthcare from population health and social determinants. He calls for clearer national accountability and incentives that reward prevention and outcomes, and discusses responsibly governed AI to predict risk, prevent disease, and personalize care.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-100926-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Adam Ficsor, founder of the Longevity World Cup.

Adam shares how he went from building Bitcoin privacy software to creating a global competition that uses biological age testing to make healthy aging measurable and motivating. He explains why gamifying longevity can drive behavior change, what most consistently improves results so far (sleep, nutrition, exercise, avoiding vices), and how AI may accelerate practical research.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-100226-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Jennifer Wren Tolo, RN, a soul connector, transformational life coach, award-winning health and wellness educator, speaker, author, and the founder of Butterfly Family Wellness.

Jennifer, “The Soul Connector”, shares how her own health struggles and two sons’ life-threatening illnesses led her to focus on nervous system regulation, stress management, and whole-person healing. She discusses how chronic stress contributes to disease, outlines her “six S” framework for reclaiming power (from self-awareness to self-reflection), reflects on using AI without losing intuition, and calls for a healthcare shift toward prevention, lifestyle medicine, and education.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-092526-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Sally St. John, MA, NBC-HWC, a seasoned nonprofit senior leader, integrative health and wellness coach, and the Managing Director of Partnerships and Programs at Open Source Wellness.

Sally discusses why chronic disease persists and how community connection and coaching can support whole-person health beyond the clinic. She highlights the YMCA’s history and reach, shares early Community as Medicine partnership wins, and calls for stronger reimbursement and infrastructure to better link healthcare with community-based programs.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-091826-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Athena Lorin Hall, MD, a pediatric hospitalist with nine years of experience who spent two additional years in a global health fellowship serving resource-limited communities before founding ZNA Health Network.

Dr. Hall explains how her work in Rwanda and the U.S. showed that many patient challenges stem from healthcare system design, with the United States excelling at emergency “rescue” care but falling short on prevention and primary care. She argues that centering lived experience and making communities co-designers of healthcare through efforts like ZNA Health Network can improve health, rebuild trust, and reduce clinician burnout.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-091126-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Melissa Purvis, a registered nurse, certified gerontological nurse, and nursing home administrator, who currently serves as VP of Program and Policy Development for Saber Healthcare Group.

Melissa reflects on her career in long-term care and argues that strong leadership and investing in staff are central to better resident care and improved retention. She discusses how COVID-19, expanding regulations, and emerging tools like AI are shaping nursing homes, and shares advice for new nurses while calling for a less punitive, more improvement-focused survey approach.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-090426-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with John Poothullil, MD, FRCP, a physician, author, researcher, and patient advocate.

Dr. John shares how his own weight gain led him to question common assumptions about calories, BMI, and why people gain weight, and he describes an “authentic weight” based on individual biology and health markers rather than a chart. He discusses how modern food culture can disrupt hunger signals, raises concerns about long-term effects of GLP-1s and artificial sweeteners, challenges the concept of insulin resistance in type 2 diabetes, and encourages people to ask questions and be cautious of profit-driven health misinformation.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-082826-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Alan Horowitz, Esq., RN, an innovative healthcare lawyer who helps providers such as skilled nursing facilities, hospices, and home health agencies navigate the most complex regulatory challenges, bridging clinical care, government regulation, and legal advocacy with his deep understanding of both clinical issues and law.

Alan breaks down how the nursing home survey and enforcement process works, why it can feel adversarial, and why appealing CMS actions is so difficult and time-consuming. He also highlights emerging challenges for long-term care providers—including marijuana use, medical aid in dying, and consent and capacity issues for residents with dementia—while stressing the importance of strong preparation and clinical leadership during surveys.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-082126-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Eileen Kopsaftis, BS, PT, FAFS, CMI, NE, a physical therapist, chronic pain consultant, educator, and author.

Eileen explains how personal loss shaped her focus on preventing chronic disease through movement, nutrition, and self-care, and urges people to rely on proven experts rather than AI or wellness marketing. She challenges myths of inevitable decline with aging and outlines key drivers of chronic pain, including unresolved movement dysfunction, compensation patterns, and food-driven inflammation, while calling for nutrition to be required in medical education.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-081426-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Dave Devereaux, a nationally recognized expert and thought leader in long-term care.

Dave shares lessons from a 45-year long-term care career and his book Beyond Bedrails and Bingo: Myths, Truths, and the Future of America's Nursing Homes, explaining why nursing homes evoke fear, how COVID eroded trust and changed operations, and how “patient-centered care” can miss what patients actually want. He also weighs AI and blockchain’s potential benefits and risks, offers practical advice for families choosing a facility, questions whether litigation improves care, and outlines policy ideas focused on rewarding wellness and strengthening healthcare financing.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-080726-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Matt Duffy, a teacher, coach, athlete, and cardiac arrest survivor.

Matt shares how he collapsed from sudden cardiac arrest during an October 2025 scrimmage and survived because teammates quickly used CPR and an on-site AED. He describes hurling, reflects on how the experience reinforced his priorities in coaching and mentorship, and urges broader CPR/AED readiness and advocacy for heart disease screening even when there are no warning signs.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-073126-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Robert Swidler, M.A., J.D., a veteran health law attorney and bioethicist who served as General Counsel to St. Peter's Health Partners for over a decade, co-teaches Law & Bioethics at Columbia University, and helped shape many of New York's foundational health care laws, including its Health Care Proxy Law and Family Health Care Decisions Act.

Robert discusses how informed consent and medical decision-making capacity guide treatment decisions, and explains the purpose of healthcare proxies and New York’s Family Health Care Decisions Act when patients can’t decide for themselves. He also describes forming the Empire State Bioethics Consortium during COVID-19, reflects on why end-of-life choices can become contentious, and argues for moving toward universal single-payer health coverage.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-072426-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Stacey Petruso, a healthcare professional whose nursing career spans every setting: corrections, hospice, long-term care, and leadership.

Stacey shares her path from a first career in accounting and marketing into nursing, with roles spanning psychiatric correctional care, long-term care, hospice, and director-level leadership. She reflects on COVID-19, burnout and understaffing, the impact of appreciation and incentives, hospice lessons on dignity and communication, and hopes for better staffing, affordable care, smarter use of ER versus primary and urgent care, and a return to basic kindness.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-071726-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Richie Redding, a performing comedian, keynote speaker, leadership consultant, and healthcare communication expert.

Richie explains how outstanding nurse and physician communication during the COVID-19 ventilator crisis involving his in-laws inspired his work teaching evidence-based listening and levity to build trust under pressure. He describes how active listening improves outcomes and patient satisfaction while reducing errors, and he addresses burnout and nursing culture by urging leadership frameworks and communication training starting in medical education.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-071026-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Piyali Chakraborty, PhD, Co-Founder and CEO of Ashmi Health.

Dr. Chakraborty shares how her newborn son’s NICU stay and her research in personalized glycemic response led her to found Ashmi Health to improve nutrition care for diabetes and gestational diabetes in rural and underserved communities. She explains how Ashmi partners with community health workers and a photo-based app to predict glucose spikes, tailor practical food guidance based on real access, intervene earlier than standard care, and improve postpartum follow-up, with a long-term vision to support medical nutrition across chronic conditions.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-062626-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Jack Clifford, a retired U.S. Coast Guard Master Chief Petty Officer (E-9) with 21 years of service and founder of https://eecplocator.com/, Atlantic EECP, and the EECP Retreat at Waking Dreams Wellness in Asheville, NC. His book, EECP: The Most Underutilized Therapy in Medicine, is a comprehensive guide for patients, caregivers, and physicians.

Jack recounts being diagnosed at 47 with a 100% blocked LAD “widow maker” and severe multi-vessel disease, then pausing to question immediate bypass surgery and choosing noninvasive enhanced external counterpulsation (EECP) to improve circulation. He explains why EECP is still underused despite FDA approval and research, and describes building eecplocator.com to expand access, educate patients and clinicians, and push for reimbursement tied to endothelial dysfunction.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-061926-GK

In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Peter Kowey, MD, Professor of Medicine and Clinical Pharmacology at Thomas Jefferson University, Emeritus Chief of the Division of Cardiovascular Diseases at the Lankenau Heart Institute, and the William Wikoff
Smith Chair in Cardiovascular Research at the Lankenau Institute for Medical Research.

Dr. Kowey discusses his book Failure to Treat, using patient-inspired stories to show how modern healthcare has grown less human and more complicated. He highlights harms from electronic medical records, profit-driven screening, malpractice-driven defensive medicine, administrative control, drug advertising, and burnout, and calls for universal access to basic care.

If you have any topics or guests you'd like to see on future episodes, reach out to us on our website.

The views and opinions expressed by the host and guests are their own and do not necessarily reflect the views, positions, or policies of Quality Insights. Publication number QI-061226-GK