The Community Health Center Podcast

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In this episode of The Community Health Center Podcast, host Chase Marable sits down with Toniann Richard, CEO of HCC Network, to discuss what it takes to lead a Community Health Center through adversity while continuing to grow, innovate, and serve the community.

Toniann shares lessons from nearly two decades of leadership at HCC Network and the challenges that come with growing an organization in rural healthcare. The conversation explores how CHC leaders can navigate uncertainty, build strong teams, make difficult decisions, and stay focused on their mission even when the environment around them continues to change.

Key Topics Covered:

• Leadership Through Adversity
How leaders can navigate difficult seasons, uncertainty, and constant change without losing sight of their people or mission.
• Growing a Community Health Center
Lessons learned from expanding an organization, adding services and locations, and building the infrastructure needed to support sustainable growth.
• Building & Developing Great Teams
Why organizational growth depends on developing leaders, empowering employees, and creating a culture where people can succeed.
• Making Difficult Leadership Decisions
How CEOs can balance the needs of patients, employees, communities, and the long-term health of the organization.
• Staying Mission-Focused
Why the mission of serving underserved communities remains the foundation for making decisions—even during challenging times.
• The Future of Community & Rural Health
Toniann's perspective on the challenges and opportunities ahead for Community Health Centers and the leaders responsible for guiding them.

This conversation offers a candid look at leadership from someone who has spent nearly two decades building and growing a rural healthcare organization while navigating many of the challenges facing Community Health Centers today.

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In this episode of The Community Health Center Podcast, host Chase Marable sits down with Travis LeFever, CEO of Mission Mobile Medical, to discuss the growing role of mobile healthcare and the opportunities ahead for Community Health Centers through the Rural Health Transformation Program.

As health centers look for new ways to expand access, reach rural and underserved populations, and bring care directly into their communities, mobile healthcare continues to provide a unique opportunity for growth and innovation.

Key Topics Covered:

• Rural Health Transformation Program
What Community Health Centers should know about the program and the opportunities it may create for expanding healthcare access in rural communities.
• Mobile Healthcare Strategy
How CHCs can strategically utilize mobile medical units to extend their reach, improve access, and serve populations outside traditional clinic walls.
• Planning & Implementing Mobile Units
Important considerations for health centers evaluating mobile healthcare, from identifying community needs to designing and deploying the right mobile solution.
• The Future of Rural Healthcare
How mobile healthcare, new funding opportunities, and innovative delivery models could reshape access to care across rural America.

This conversation provides practical insights for Community Health Center leaders evaluating mobile healthcare and preparing for the opportunities emerging through rural health transformation.

Learn more about Mission Mobile Medical and their work supporting mobile and rural healthcare initiatives.

https://www.missionmobilemed.com/

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In this episode, hosts Chase Marable sits down with Tammy Leeper, CEO/CFO, from Fairfax Medical Facilities to discuss the critical role Federally Qualified Health Centers (FQHCs) play in strengthening communities, expanding access to care, and remaining resilient during times of economic and healthcare uncertainty.

The conversation explores how FQHCs serve as essential community anchors, providing comprehensive healthcare services while addressing social determinants of health and responding to evolving community needs.

Key Topics Covered:

The Importance of FQHCs in America's Healthcare System
How FQHCs provide accessible, affordable, and comprehensive care to underserved populations while serving as a vital safety net for communities across the country.

Community Impact Beyond Healthcare
The broader role health centers play in improving workforce health, supporting local economies, reducing healthcare disparities, and creating healthier, more resilient communities.

Growth During Times of Uncertainty
Strategies that enable health centers to continue expanding services, investing in infrastructure, and meeting increasing patient demand despite economic pressures, workforce challenges, and industry disruption.

Building Sustainable Healthcare Access
How strong leadership, strategic partnerships, and mission-focused planning help FQHCs navigate changing healthcare landscapes while maintaining high-quality patient care.

The Future of Community Health Centers
A discussion on emerging trends, opportunities, and challenges facing FQHCs as they continue to evolve and serve as the front line of healthcare delivery for millions of Americans.

This episode provides valuable insights for healthcare executives, board members, community leaders, policymakers, and anyone interested in understanding the lasting impact of FQHCs on the communities they serve.

Learn more about Fairfax Medical Facilities:
Website: https://www.fairfaxclinic.com/

FQHC Marketing
We specialize in empowering community health centers through comprehensive marketing services.

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

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In this episode, hosts Chase Marable and Dawson Nimmo sit down with Jon-Michial Carter, CEO of ChartSpan, for a strategic conversation on the evolving role of Chronic Care Management (CCM) in Community Health Centers and what it takes to build sustainable, scalable care models for complex patient populations.

The discussion explores how CCM supports both patient outcomes and operational sustainability for FQHCs navigating workforce pressure, rising chronic disease prevalence, and tightening margins.

Key Topics Covered:

CCM as a Strategic Service Line
How CHCs can use CCM to enhance continuity of care, improve patient engagement, and create stable, compliant revenue streams.

Leadership Lessons from a Health Tech CEO
Jon-Michial shares insights from scaling ChartSpan nationally and partnering with health systems and CHCs across diverse markets.

Operationalizing CCM at Scale
Best practices for workflows, staffing models, compliance, and technology integration that allow clinical teams to thrive without added burden.

The Future of CCM & Value-Based Care
Where CCM fits in the next 3–5 years as CHCs continue moving toward value-based care, risk-based models, and whole-person care.

This episode delivers actionable insights for CHC executives, clinical leaders, and operations teams evaluating or optimizing CCM programs.

Learn more about ChartSpan and CCM solutions:
Website: https://chartspan.com

FQHC Marketing
We specialize in empowering community health centers through comprehensive marketing services.

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In this episode, hosts Chase Marable and Dawson Nimmo sit down with Dr. Michael McDuffie, CEO of Agape Health Services, for an incredibly insightful conversation on what it takes to lead, grow, and transform a Community Health Center today.

We dive into major themes every FQHC leader should be thinking about:

Clinic & Service Line Growth
How Agape expanded strategically and sustainably while staying community-centered.

Leadership Lessons from a CEO
What it really takes to guide an FQHC through change, growth, and increasing patient demand.

Operational Excellence in a Modern CHC
Processes, systems, and structures that allow clinical teams to thrive.

Future Vision for CHCs
Where Dr. McDuffie sees the biggest opportunities — and risks — in the next 3–5 years.

This episode is full of actionable insights for executives, operational leaders, and anyone committed to strengthening the FQHC mission.

Find more information about Agape and Dr. McDuffie here:
Website: https://www.agapechc.org/news/dr-mcduffie-ceo-of-agape-health-services-receives-the-2024-dr-evelyn-d-schmidt-service-award

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In this episode of The CHC Podcast hosts Chase Marable and Dawson Nimmo interviewed Jeff Allen, CPA, National Community Health Center Practice Leader with FORVIS.

We went go over critical trends impacting FQHCs including:

- Financial Sustainability

- Provider Productivity

- Impact of Culture for CHCs

Find more information about Jeff & FORVIS here:

LinkedIn: https://www.linkedin.com/in/jeff-allen-a38553207/

Website: https://www.forvismazars.us/

https://www.higginbotham.com/

FQHC Marketing
We specialize in empowering community health centers through comprehensive marketing services.

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

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In this episode of The CHC Podcast hosts Chase Marable and Dawson Nimmo interviewed Karen A. Daley, CEO of Optimus Health Care.

We went go over critical trends impacting FQHCs including:

- Legislative Updates on Medicaid

- Revenue Cycle Involvement

- Addressing Critical Workforce Shortage

Find more information about Karen & Optimus Health Care here:

LinkedIn: https://www.linkedin.com/in/karendaley7/

Website: https://optimushealthcare.org/about/leadership/

FQHC Marketing
We specialize in empowering community health centers through comprehensive marketing services.

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

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In this episode of The CHC Podcast hosts Chase Marable and Dawson Nimmo interviewed Rebecca Mankin with Mankin Consulting, LLC.

We went go over critical trends impacting FQHCs including:

- Workforce Crisis in Healthcare: Recruitment, Retention, and Burnout

- Value-Based Care

- Legislation & Advocacy for FQHC Leaders

Find more information about Mankin Consulting, LLC here:

Website: https://www.mankinconsultingservices.com/

FQHC Marketing
We specialize in empowering community health centers through comprehensive marketing services.

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

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In this episode of The CHC Podcast hosts Chase Marable and Dawson Nimmo interviewed Chad Smith, Owner of CI Solutions

We went go over critical trends impacting FQHCs including:

- Empowering Change with Health Center Teams

- Leadership Lessons for Strategic Planning

Find more information about CI Solutions here:

Website: https://www.cisolutionsllp.com/

FQHC Marketing
We specialize in empowering community health centers through comprehensive marketing services.

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

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In this episode of The CHC Podcast hosts Chase Marable and Dawson Nimmo interviewed Rachel Sacks, MPH, and President at Leading Health Futures.

We went go over critical trends impacting FQHCs including:

- HRSA Requirements for Needs Assessment

- How to leverage Needs Assessment in Strategic Planning

Find more information about Rachel & Leading Health Futures here:

LinkedIn: https://www.linkedin.com/in/rachel-sacks-mph/

Website: https://leadinghealthyfutures.com/

FQHC Marketing
We specialize in empowering community health centers through comprehensive marketing services.

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

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In this episode of The CHC Podcast hosts Chase Marable interviewed Elizabeth Burrows, JD, Principal of Burrows Consulting

We went go over critical trends impacting FQHCs including:

- FQHC Grant Funding Strategies

- Legislative Shift with Grants

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In this episode of The CHC Podcast hosts Chase Marable interviewed Travis LeFever, CEO of Mission Mobile Medical.

We went go over critical trends impacting FQHCs including:

- Mobile Unit Purchasing

- How to best utilize your Mobile Unit

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In this episode of The CHC Podcast hosts Chase Marable interviewed Ted Slafsky with 340B Report.

We went go over critical trends impacting FQHCs including:

- 340B Landmark Court Cases

- 340B Federal & State Legislative Update

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The CHC Podcast is brining a quarterly webinar series to FQHCs across the country on trends in the CHC industry from leadership to grants to technology and much more.

CI Solutions is a process improvement firm that has worked with many healthcare organizations including Kaiser Permanente, St. Jude, UC Davis, Bayer, Express Scripts, and many others.

Description of Event:

Process Improvement in Healthcare would be easy if it weren't for the people. Change leadership is often the missing variable in the equation to drive effective, efficient and long-sustaining change. In this session, we will unpack the tools of change leadership and explore what you as a leader can do to help make improvement easier and more successful.

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In this episode of The CHC Podcast we interview Jeff Allen, CHC Practice Leader, with FORVIS.

We went go over critical trends impacting FQHCs financials including:

- 340b Margins

- COVID Grant Funding

- Medicaid Redetermination

- Labor Shortage

- Much More!

Have recommendations for our next Episode? Reach out to us today.

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In this episode of The CHC Podcast hosts Chase Marable and Dawson Nimmo interviewed Angela Lindstrom, Director of Communications, and Samantha Wall, Health Equity & Access Advisor, with the Health Center Association of Nebraska (HCAN).

We went go over critical trends impacting FQHCs financials including:

- Medicaid Redetermination

- Labor Pipeline for FQHCs

- Much More!

Check out the website for Medicaid Redetermination they created here to support the change:

www.howtogetcare.org

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In this episode of The CHC Podcast hosts Chase Marable and Dawson Nimmo interviewed Stuart Gipson, CEO of Four Rivers Community Health Center.

We went go over critical trends impacting FQHCs financials including:

- Medicaid Unwinding

- 340(b) Pharmacy Directing

- Much More!

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In this episode of The CHC Podcast hosts Chase Marable and Dawson Nimmo interviewed Samantha Gamblin, Benefits Director of Missouri Highlands Health Care.

We went go over critical trends impacting FQHCs financials including:

- Benefits for Recruiting & Retaining

- Open Enrollment Experience

- Much More!

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In this episode of The CHC Podcast hosts Chase Marable and Dawson Nimmo interviewed Shane Grivich and Erik Anderson with ChartSpan.

We went go over critical trends impacting FQHCs financials including:

- Chronic Care Management (CCM)

- Community Health Centers Involvement with CCM Program

- Much More!

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In this episode of The CHC Podcast hosts Chase Marable and Dawson Nimmo interviewed Caileb Newby with AmWins.

We went go over critical trends impacting FQHCs financials including:

- Federal Torts and Claims Act (FTCA)

- Much More!

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