Trade Secrets Podcast

What happens when a client’s trip is met with a geopolitical crisis, a natural disaster or unexpected danger on the ground? This week, co-hosts Emma Weissmann and Jamie Biesiada dive into the specialized, high-stakes world of high-risk travel with Michael and Joshua Beagelman. The Beagelmans — CEO and managing director, respectively, of London-based MB Private Clients — break down how they manage extreme travel scenarios and what all advisors, regardless of their specialty, need to know.

This episode was sponsored by Oceania Cruises.

Further resources

MB Private Clients on the web, LinkedIn and Instagram

Joshua Beagelman on LinkedIn

Find out more about the company’s history here

Mentioned in this episode:

• From Travel Weekly: My travel agent saved my life. Really.
• From TravelAge West: A travel agent guide to selling high-risk travel
• From Travel Weekly: A simple solution to complex problems: Communicate
• Stephanie Hankins on Trade Secrets

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

What does it take to build and maintain a thriving and mutually beneficial relationship with travel suppliers? In this episode, co-hosts Emma Weissmann and Jamie Biesiada break it all down with NoteWorthy owner and managing director Nicola Butler, who describes herself as “the travel advisor’s travel advisor.” Hear Butler’s thoughts on curating a portfolio of suppliers and what suppliers are looking for from advisors right now.

This episode was sponsored by Oceania Cruises.

Further resources

Email Nicola Butler, find her on Instagram or call her at +44 7766 806727

NoteWorthy on Instagram

Mentioned in this episode:

• From Travel Weekly, DMCs help bring the ‘wow’
• Churchill War Rooms
• Queen Elizabeth II: Her Life in Style exhibit
• The Bayeux Tapestry
• The Museum Tavern, home of the “Beereux Tapestry”

Need advice?

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

Starting a career as a travel advisor is exciting, but it can also feel like drinking from a fire hose. From picking the right education programs and mastering daily organization to sending clients to a destination you’ve never set foot in — where do you even begin? On this episode of Trade Secrets, co-hosts Emma Weissmann and Jamie Biesiada sit down with Henley Vazquez, co-founder of host agency Fora, to break it all down.

Thanks to our friends at Travefy for helping us solicit travel advisor questions this season.

This episode was sponsored by Travel Insured International.

Further resources

Fora on the web

Fora on Instagram: Travel and community

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

As a travel advisor or supplier, what are your most pressing legal questions? That was the question posed to attendees at Future Leaders in Travel, an event for young travel advisors and suppliers powered by Travel Weekly’s sister publication, TravelAge West.

Co-host Emma Weissmann was on-site at the event, held in late August in Mexico’s Riviera Maya, and sat down during the general session with Stephanie Hankins, an attorney and travel advisor at Fora, to tackle attendees’ legal questions. Hankins addresses the importance of creating iron-clad terms and conditions, how to properly classify independent contractors, how to protect yourself against fraud, the ethics of using AI and the question she most frequently receives from suppliers.

This episode was recorded live, on-site, at Future Leaders in Travel, during the event’s general session on August 26.

This episode was sponsored by Travel Insured International.

Further resources

• Ment Law Group
• Hankins on Instagram
• Future Leaders in Travel
• TravelAge West

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

Picking a niche – or two – is a solid strategy for any agency business. This week on Trade Secrets, co-hosts Emma Weissmann and Jamie Biesiada break down the benefits of specialization with Avoya’s Mickey McBride and top producer Dana Dziegiel. They cover everything from finding the right specialties to identifying great supplier partners and up-and-coming markets.

Thanks to our friends at Tern for helping us solicit travel advisor questions this season. https://tern.travel/

This episode was sponsored by Travel Insured International. https://www.travelinsured.com/

Further resources

Dana Dziegiel on Instagram and LinkedIn

Email Mickey McBride

Avoya Travel on the web

Need advice?ff

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

This week, Trade Secrets is coming to you from the halls of the Aria Resort & Casino at Virtuoso Travel Week. Co-host Jamie Biesiada is joined by guest host Johanna Jainchill, Travel Weekly’s editor in chief, and Virtuoso’s own David Kolner and Misty Belles. They cover the latest luxury travel trends, from the hot fall season to “maxxing” and beyond.

This episode was sponsored by Travel Insured International.

Further resources

Virtuoso on the web, on Instagram and on TikTok

Email Virtuoso’s public relations department

Mentioned in this episode:

• Johanna Jainchill on Trade Secrets After Dark
• The Bedford by Martha Stewart
• Brené Brown
• Travel Weekly’s Virtuoso Travel Week 2026 coverage:

• Virtuoso forecasts 2026 sales will be up nearly 21%
• Virtuoso unveils AI-powered intelligence tool
• The Takeaway: Let’s end these travel trends
• At Virtuoso Travel Week, word of another banner year

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

This week on Trade Secrets, Kimberly Wilson Wetty discusses her transition from being the longtime co-owner and co-president of Valerie Wilson Travel (VWT) to her newest venture, Keep Wondering Why. Wetty reflects honestly on the decision to sell VWT – which was first acquired by another family-owned business before transitioning to ownership by Chase Travel Group – and making the choice to branch out on her own. This episode also delves into Wetty’s passion for ensuring that all travelers feel welcomed and respected.

This episode was sponsored by Travel Insured International. https://www.travelinsured.com/

Further resources

Kimberly Wilson Wetty on LinkedIn

Keep Wondering Why on the web, LinkedIn, Instagram and Facebook

Mentioned in this episode:

• Valerie Wilson on Humans of Travel
• Wilson Wetty’s LinkedIn posts

• Breaking the glass
• Don’t crush the butterfly

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

Inspired by a listener question from travel advisor Megan Vatnsdal, owner of Onyx & Evergreen Travel, Trade Secrets explores what’s going on with travel agency bookings. Join co-hosts Emma Weissmann and Jamie Biesiada in conversation with Cruise Planners’ Michelle Fee and Oasis Travel Network’s Ryan Ranahan, who offer a birds-eye view of what their advisors are experiencing right now, for the rest of the year and even into 2027 and 2028.

This episode was sponsored by National Geographic-Lindblad Expeditions.

Further resources

Cruise Planners

Oasis Travel Network

Ryan Ranahan on LinkedIn

Need advice?

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

The world of entertainment travel can be similar to both luxury leisure and corporate travel, but don’t be fooled: it’s really a beast of its own. This week on Trade Secrets, delve into the world of entertainment travel and everything it entails, from multimillion-dollar contracts and high security clearances to catering to multi-page hotel riders and booking transfers for dogs. Co-hosts Emma Weissmann and Jamie Biesiada are joined by MD Travel Services’ Michael Dovey, Travel Princess Inc.’s Wendy Nyi-Baylock and ALTx Collective’s Corey Slee, all advisors under Global Travel Collection’s entertainment division. This episode was recorded during GTC’s Arrive conference in Austin in June.

This episode was sponsored by National Geographic Lindblad Expeditions.

Further resources

ALTx Collective on Instagram

Wendy Nyi-Baylock and Travel Princess Inc. on Instagram

MD Travel Services on the web and Instagram

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

In this episode of Trade Secrets, recorded in person at Global Travel Collection’s Arrive conference at the Fairmont Austin in June, get an update on all things GTC from president Angie Licea. From the labor of (mostly) love that was the GTC brand unification, uniting several agencies that sell $2.4 billion annually, to the Legacy in Motion program, which helps advisors both grow and sell their businesses, Licea offers an inside look at everything going on at the New York-based host agency. Then, she takes on several listener questions, ranging from breaking into ultra-high-net-worth travel to top holiday destinations. And for those who haven’t seen the ending of “Survivor 50,” beware of a spoiler at the 54:25 mark.

This is the first part in a two-part series of episodes recorded at Arrive. In two weeks, tune in for an episode all about entertainment travel.

This episode was sponsored by Brendan Vacations.

Further resources

Global Travel Collection on the web

Mentioned in this episode:

• Austin’s Congress Avenue Bridge Bats

The latest from GTC:

• Brand unification
• TV show “1st Look Presents – Extra Mile Club”
• Legacy in Motion program
• Circle program
• New-to-industry training program

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

Six months into the year, Trade Secrets co-hosts Emma Weissmann and Jamie Biesiada look at the trends dominating 2026 so far, including shorter booking windows, a younger demographic for all-inclusives and the state of domestic travel. Plus, the hosts share a sneak peek at what’s in store for the rest of season seven.

This episode was sponsored by Brendan Vacations.

Further resources

The Travel Weekly team

Articles mentioned in this episode:

• Travel Weekly’s top stories in the last six months:

• Updated: U.S. issues an alert urging caution worldwide for American travelers
• Mexico updates: Embassy says cities ‘returned to normal;’ advisors help clients
• Norwegian Cruise Line eliminates NCFs, with no strings attached
• U.S. considers revised approach to social media screening of foreign travelers
• Advisors predict Egypt tourism will suffer due to mixed messages on safety

• From Travel Weekly, Global unrest is now clients’ No. 1 concern, travel advisors say
• From TravelAge West, Five forces affecting travel choices — including more trust in AI bookings
• From Travel Weekly, Travel agencies report a tale of two booking patterns

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

The hantavirus outbreak onboard MV Hondius, operated by Oceanwide Expeditions, has been in the headlines for the past few weeks. Should travel advisors be talking to their cruising clients about the outbreak? How should they address concerns, and should they be worried about a real threat to public safety?

Find out all of this – plus, why cruise lines in particular tend to get an increasing amount of media coverage, and why expedition cruises may be more likely to have an outbreak – during our conversation with travel advisor Urvshi Marwah of The Suite Sojern.

This episode was sponsored by Tourism Cares.

Further resources

The Suite Sojourn on the web and Instagram

Need advice?

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

In this episode, co-hosts Emma Weissmann and Jamie Biesiada chat with Jim Augerinos of Perfect Honeymoons (aka Mr. Honeymoon) about his start in travel, keeping up with the latest on agentic AI and being a SMIT (IYKYK).

While Trade Secrets usually invites listeners to ask questions that are answered on the show by industry experts, enjoy the occasional “After Dark” episode, featuring casual chats — and drinks — with guests from around the travel industry.

This episode was sponsored by Tourism Cares.

Further resources

Jim Augerinos on Facebook and Instagram

Mentioned in this episode:

• Batman’s Lamborghini
• The infamous pickle milkshake

Get in touch!

Email us: tradesecrets@travelweekly.com

Theme song:

"Sweeter Vermouth" Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 4.0 License

http://creativecommons.org/licenses/by/4.0/

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

How can advisors break into the world of ultra-high-net-worth travel? Embark Beyond’s Jack Ezon addresses the connection economy, how to speak to this discerning group of clients and why, as he says, “All my success is made up of failure.”

This episode was sponsored by AmaWaterways.

Further resources

Find Jack Ezon on Instagram or via email

Embark Beyond on the web

Mentioned in this episode:

• From TravelAge West, The perks and pitfalls of planning ultra-luxury travel
• Internova executives on the number of millionaires in the U.S.
• From Travel Weekly, Learning the language of luxury

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

Trade Secrets is on a quick break this week, so please enjoy this encore episode. Here’s the article Jamie mentions in her updated intro, “How Substack became the hottest social media platform.”

In this episode, Trade Secrets is all about content — and why travel advisors should get theirs off social media and into an email newsletter. Kayla Douglas, director of content for SmartFlyer in New York, delves into the world of Substack with co-hosts Emma Weissmann and Jamie Biesiada.

This episode was sponsored by AmaWaterways.

Further resources

Kayla Douglas’ email, Instagram and Substack

SmartFlyer Core coverage

• From TravelAge West: Five things we learned at SmartFlyer’s 2025 Core Conference
• From Travel Weekly: Will luxury travel slow down? One expert expects a dip in hotel rates

Mentioned on this episode:

• Substack
• Emma’s substack
• Flodesk
• Mailchimp
• https://mailchimp.com/Stephanie Lee’s most recent appearance on Trade Secrets
• Host Agency Reviews’ travel agency software profiles

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

River cruising is one of the fastest-growing verticals for many travel agencies. In this episode, listeners will hear from Hank Schrader, who owns Dream Destinations with his wife, Anne, about their success in the space — all thanks to blogging.

This episode was sponsored by AmaWaterways.

Further resources

Hank Schrader's website, blog and email

Mentioned in this episode:

• Jamie’s project tracking new travel advisors
• TravelAge West’s Trendsetter Awards
• Emma’s reels on river cruise lines’ dating profiles: part one and part two
• Hank’s Travel Weekly article

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

This week on Trade Secrets After Dark, co-hosts Emma Weissmann and Jamie Biesiada welcome Travel Weekly’s own Johanna Jainchill, the publication’s newly minted editor in chief. Get to know Jainchill, her vision for Travel Weekly’s editorial strategy and why the Bolivian military once picked her up after inadvertently crossing a border on foot (no, really!).

While Trade Secrets usually invites listeners to ask questions that are answered on the show by industry experts, enjoy the occasional “After Dark” episode, featuring casual chats — and drinks — with guests from around the travel industry.

This episode was sponsored by AmaWaterways.

Further resources

Send Johanna Jainchill an email

Mentioned in this episode:

• Johanna’s story on tourism (and bourbon) in Kentucky

• Christina Jelski’s story on branded hotel apparel

• The Travel Industry Survey

• Robby Silk and his competitive sitting: read about it in Travel Weekly and Atlas Obscura, and hear about it on The Folo

• Johanna’s column on reader feedback (and the article that inspired it)

Get in touch!

Email us: tradesecrets@travelweekly.com

Theme song:

"Sweeter Vermouth" Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 4.0 License

http://creativecommons.org/licenses/by/4.0/

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

What’s your plan for your business when you retire, or you’re unable to run it anymore?

In this episode, the second in a two-part series on succession planning, hear from industry attorney Tom Carpenter. He discusses some of the varying ways agency owners prepare their businesses for the next step, and gives practical advice on how to make the transition smoother.

This episode was sponsored by AmaWaterways.

Further resources

Find Tom Carpenter:

• On the web
• Via email
• On YouTube
• On Facebook

Mentioned in this episode:

• Mark Pestronk on the web and in Travel Weekly

• Bob Sweeney’s Innovative Travel Acquisitions

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

What’s your plan for your business when you retire, or you’re unable to run it anymore?

In this episode, hear from mother-and-daughter duo Stacey and Sami Ray of Sisterhood Travels as they discuss their personal paths on the vital, albeit often overlooked, process of succession planning within a successful travel agency.

Next episode, tune in to hear from a travel industry attorney who’s an expert in succession planning.

This episode was sponsored by AmaWaterways.

Further resources

Sisterhood Travels on the web and via emailhttps://sisterhoodtravels.com/

Stacey Ray’s podcast, Life. Reimagined. with Stacey Ray

Stacey Ray on Humans of Travel

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.

How closely have you read your contract with your host agency? Does it have a non-compete clause? How about a detailed plan for termination?

In the season seven premiere of Trade Secrets, we’re digging into the fine print that every travel advisor needs to watch out for. We’re joined by Marcie Muensterman, travel advisor, coach and host of the No BS Travel Advisor Podcast, to identify host agency red flags. Welcome back to a brand-new season!

Thanks to our friends at Coastline Travel Group for helping us solicit travel advisor questions this season.

This episode was sponsored by the Globus family of brands.

Further resources

Marcie Muensterman

• On Instagram
• On Facebook
• The No BS Travel Advisor Podcast
• Courses
• Freebies, including Marcie’s host agency interview questionnaire

Mentioned in this episode:

• WorldVia Travel Network
• Travel Planners International
• Nexion Travel Group

Need advice?

Call our hotline and leave a message: 201-902-2098

Email us: tradesecrets@travelweekly.com

Theme song:

Sock Hop by Kevin MacLeod

Link: https://incompetech.filmmusic.io/song/4387-sock-hop

License: https://filmmusic.io/standard-license

See omnystudio.com/listener for privacy information.

See https://omnystudio.com/listener for privacy information.