Podcast

What The Fraud?

News, Tech News, Technology

Why do smart people fall for scams? How do fraudsters earn our trust? And why do their tricks keep working, even when we know the warning signs?

Join investigative journalist Vicky Baker as she explores the human side of fraud, uncovering the stories, tactics, and decisions behind today's most compelling scams.

From romance fraud and identity theft to AI-powered deception and online manipulation, What The Fraud?, a podcast by Sumsub, brings together real-life stories and expert perspectives to understand how fraud works, why people fall victim, and what we can do to stop it.

Because fraud isn't just about technology or money. It's about people, trust, and the ways both can be exploited.

What The Fraud? — where digital fraudsters meet their match.

Don't want to miss an episode? Follow the show now.

CREDITS

From Sumsub and This Is Distorted

Presented by Vicky Baker

Produced by Faye Lyons-White, This Is Distorted

Editor – Dave Reilly, This Is Distorted

Executive Producer – Alex Jungius, This Is Distorted

Executive Producer – Mila Varavina, Sumsub

Hosted on Acast. See https://acast.com/privacy for more information.

Technology chart
#35
Episodes
58
Releases
Every two weeks
Typical length
43 min
On air since
2024
Latest episode
6 days ago

Episodes

58 episodes, newest first

  1. Romance Fraud: When Love Gets Weaponized

    Show notes

    “It’s a relationship that is manufactured. To the victim, it is real.”

    We’ve watched the documentaries and listened to the podcasts, so why are romance fraudsters still getting away with it? Romance fraud costs UK victims more than £106 million a year, with survivors losing an average of £11,000 each, and many cases go unreported.

    In this episode of What the Fraud, our host Vicky Baker speaks to Anna Rowe, founder of Catch the Catfish and co-founder of LoveSaid, and Simon Newman, CEO of the Online Dating and Discovery Association (ODDA). They explain how love bombing, trauma bonding and cognitive biases keep victims hooked, and why telling someone “this is a scam” can push them further in.

    From organized crime gangs running scam centers the size of cities to deepfakes and face-swaps that make “just ask for a video call” outdated advice, this conversation looks at how romance fraud is becoming more personal and more industrial. We also hear about Anna’s “Who Saw It?” campaign, and why both guests are calling for a joined-up, government-led response to fraud.

    Links:

    • Sumsub's Website:http://sumsub.com/http://sumsub.com/
    • Sumsub's LinkedIn:http://linkedin.com/sumsubhttp://linkedin.com/sumsub
    • Sumsub's Instagram:http://instagram.com/sumsubcomhttp://instagram.com/sumsubcom
    • Sumsub on X:http://x.com/Sumsubcomhttp://x.com/Sumsubcom
    • Sumsub's YouTube Channel:http://youtube.com/@sumsubcomhttp://youtube.com/@sumsubcom
    • ODDA x Sumsub, "Are you real? How dating apps must re-architect for the AI fraud era": https://sumsub.link/onb
    • Vicky Baker on LinkedIn:https://www.linkedin.com/in/vicky-baker-2426263
    • Anna Rowe on LinkedIn: linkedin.com/in/anna-rowe-95323753
    • Simon Newman on LinkedIn: linkedin.com/in/simon-newman-85458241

    Hosted on Acast. See https://acast.com/privacy for more information.

    42 min
  2. Is Anyone Too Smart to Be Scammed?

    Show notes

    “Is anyone too smart to be scammed… or are we all just one bad moment away?”

    We all like to think we'd spot a scam a mile off. But vulnerability has far less to do with intelligence than with timing, emotion, and context, and fraudsters know exactly how to exploit all three.

    Welcome to the new season of What the Fraud, and to our brand-new host, investigative journalist Vicky Baker. This season, we're looking at the personal side of fraud: the human moments behind the headline numbers.

    Our special guests this week are Nick Harris, Head of Financial Crime, and Iain Orpen, Head of Fraud Prevention at Capitec Bank, South Africa's largest retail bank. They explain why everyone has a vulnerability scammers can find, and why judging victims only makes the problem worse.

    From a deliberate job scam run by journalist Joel Cedras and romance scams that play the long game, to deepfake calls and malware disguised as free streaming apps, this conversation explores how scams are becoming more personal and harder to spot in the moment.

    We also examine why shame and re-victimization keep reporting rates low, how banks can spot the signals of a scam before money moves, and why industry-wide collaboration and tools like "Trusted Approver" are essential to protecting vulnerable customers.

    Links:

    • Sumsub's Website:http://sumsub.com/http://sumsub.com/
    • Sumsub's LinkedIn:http://linkedin.com/sumsubhttp://linkedin.com/sumsub
    • Sumsub's Instagram:http://instagram.com/sumsubcomhttp://instagram.com/sumsubcom
    • Sumsub on X:http://x.com/Sumsubcomhttp://x.com/Sumsubcom
    • Sumsub's YouTube Channel:http://youtube.com/@sumsubcomhttp://youtube.com/@sumsubcom
    • Vicky Baker on LinkedIn:https://www.linkedin.com/in/vicky-baker-2426263
    • Nick Harris on LinkedIn: linkedin.com/in/nicholas-harris-67403a24
    • Iain Orpen on LinkedIn: linkedin.com/in/iain-orpen-65810b1b9

    Hosted on Acast. See https://acast.com/privacy for more information.

    42 min
  3. Season 6 of What The Fraud? Trailer

    Show notes

    Meet Vicky Baker, the new host of What The Fraud? from Sumsub.

    An investigative journalist specialising in fraudsters and con artists, Vicky is fascinated by the stories beneath the scams. The trust people place in others, the psychology behind manipulation, and the moments when a lie becomes believable.

    In season six, What The Fraud? looks beyond the technology and headline figures to explore the personal side of fraud. Why do we trust someone who is trying to steal from us? What makes any of us vulnerable? And what would it take to stop the crime before the money moves?

    The new season of What The Fraud? with Vicky Baker.

    Hosted on Acast. See https://acast.com/privacy for more information.

    1 min
  4. Building Trust in Africa’s Digital Economy

    Show notes

    “Customers don't choose between security and convenience. They expect both."

    Africa's payments, banking, and digital commerce ecosystem is expanding at extraordinary speed, and fraud is scaling right alongside it. In this special episode of What the Fraud?, recorded live at Seamless Africa in Johannesburg, Chantal Lamprecht from Sumsub sits down with leaders across telecoms, mobile money, and digital banking to unpack how fraud actually works on the ground in Africa, and what it will take for the industry to stay ahead.

    Our guests include:

    • Kgabo Seopa (Managing Executive: Products & Solutions, Vodacom Business) on the shift from telco to "techco" and why cybersecurity is now core to that transformation, the AI-versus-AI arms race between fraud teams and fraudsters ("it's a war that no one is a winner"), and why South Africa needs a SABRIC-style information-sharing body for telecoms and merchants, not just banks.
    • Pulane Motlokoa (Group Senior Manager, Enterprise Risk, MTN) on embedding risk into product design from day one instead of treating it as a final checkpoint, why fraudsters increasingly target human psychology rather than technology itself, and how MTN standardizes risk principles across diverse African markets while leaving room for local flexibility.
    • Bonolo Sebolai (Fraud Prevention, GoTymeBank) on why roughly 80% of fraud ultimately comes down to manipulating human psychology, what it really means to integrate AI "vertically" into a bank's fraud strategy, and why customer relationships, not technology alone, are a bank's real competitive edge against fraudsters.

    Links:

    • Sumsub's Website:http://sumsub.com/http://sumsub.com/
    • Sumsub's LinkedIn:http://linkedin.com/sumsubhttp://linkedin.com/sumsub
    • Sumsub's Instagram:http://instagram.com/sumsubcomhttp://instagram.com/sumsubcom
    • Sumsub on X:http://x.com/Sumsubcomhttp://x.com/Sumsubcom
    • Sumsub's YouTube Channel:http://youtube.com/@sumsubcomhttp://youtube.com/@sumsubcom
    • Kgabo Seopa on LinkedIn: linkedin.com/in/kgabo-seopa-139a6b8/
    • Pulane Motlokoa on LinkedIn: http://linkedin.com/in/pulane-motlokoa-ca-sa/
    • Bonolo Sebolai on LinkedIn: https://www.linkedin.com/in/bonolo-s-83a5aa90/

    Hosted on Acast. See https://acast.com/privacy for more information.

    48 min
  5. The New Front Lines of Financial Crime in Africa

    Show notes

    "The fraudsters have the same AI tools we do. The difference is who uses them faster."

    Africa's payments, banking, and digital commerce ecosystem is expanding at extraordinary speed, and fraud is scaling right alongside it. In this special episode of What The Fraud?, recorded live at Seamless Africa in Johannesburg, Chantal Lamprecht from Sumsub sits down with leaders across crypto, legal, and iGaming to unpack how fraud actually works on the ground in Africa, and what it will take for the industry to stay ahead.

    Our guests include:

    • John Jacobs (Head of Financial Crime, VALR) on why crypto fraud runs on the same decades-old typologies as traditional finance, just faster and borderless, why attribution, not tracing, is the hardest part of on-chain investigations, and why Africa's crypto adoption boom is fueling a rise in money mule recruitment.
    • Larry Cooke (Larry Cooke, Africa Head of Legal at Binance) on the regulatory gaps opening up as crypto credit products emerge, why "thoughtful" regulation beats "more" regulation, the rise of P2P fraud and reverse chargebacks, and why closing the trust gap between regulators, exchanges, and users is the real work ahead.
    • Mandy Alexander (Head of Financial Crime and Customer Care Product, DigiOutsource / Super Group) on 20 years watching iGaming fraud teams evolve from chargeback-chasers into full-blown "FRAML" operations, why friction should only ever be justified by data, and why patience, not chasing shiny new tools, is what actually delivers ROI from AI and automation.

    Links:

    • Sumsub's Website: http://sumsub.com/
    • Sumsub's LinkedIn: http://linkedin.com/sumsub
    • Sumsub's Instagram: http://instagram.com/sumsubcom
    • Sumsub on X: http://x.com/Sumsubcom
    • Sumsub's YouTube Channel: http://youtube.com/@sumsubcom
    • John Jacobs on LinkedIn: http://linkedin.com/in/john-jacobs-87b183122
    • Larry Cooke on LinkedIn: http://linkedin.com/in/larry-cooke-38390b115
    • Mandy Alexander on LinkedIn: http://linkedin.com/in/mandy-alexander-8560a2a

    Hosted on Acast. See https://acast.com/privacy for more information.

    44 min
  6. Bury the Blockchain: Crypto's Fight for Trust

    Show notes

    Cryptocurrency didn't invent financial fraud, but it changed how money moves and how criminals exploit it. Now, with new US legislation on the table, the industry faces a bigger question: can a system built on decentralization ever become trusted infrastructure?

    In this episode of What The Fraud, Tom sits down with the hosts of Crypto in America: Eleanor Terrett, Jacquelyn Melinek, and Gerald Gallagher, for a special crossover episode closing out Season 5.

    Together they unpack the Genius Act and Clarity Act and what they actually mean for stablecoins, market structure, and consumer protection, why institutions are finally treating crypto as a technology rather than a speculative bet, the surge in DeFi hacks driven by social engineering rather than code exploits, and the growing conversation around privacy, AI agents, and programmable payments as the next frontier.

    They also get personal, sharing their own brushes with fraud, the online behaviors they'd ban forever, and where they think crypto will be in ten years.

    Whether you work in fraud, fintech, payments, or policy, this episode offers a candid look at what it will really take for crypto to earn the public's trust.

    Sumsub's Website: sumsub.com

    Sumsub's LinkedIn: linkedin.com/sumsub

    Sumsub's Instagram: instagram.com/sumsubcom

    Sumsub on X: x.com/Sumsubcom

    Sumsub's YouTube Channel: youtube.com/@sumsubcom

    Thomas Taraniuk on LinkedIn: linkedin.com/in/tomtaraniuk

    Eleanor Terrett on LinkedIn: linkedin.com/in/eleanor-terrett-b9a77292

    Jacquelyn Melinek on LinkedIn: https://www.linkedin.com/in/jacquelynmelinek

    Gerald Gallagher on LinkedIn: linkedin.com/in/gerald-gallagher-285040b6

    Hosted on Acast. See https://acast.com/privacy for more information.

    50 min
  7. Cash Out: Fraud's Final Act

    Show notes

    "What happens when the moment of truth isn't onboarding - it's the moment the money moves?"

    Businesses pour resources into KYC, fraud modelling, and onboarding checks. But fraud doesn't really happen until the money goes out, and by then, it's often too late to get it back.

    This week's guest is Apurva Shrivastava, Product Lead for Global Payments Product at Amazon. He breaks down why payout fraud is one of the most underestimated risks in the industry, and why "we caught it at onboarding" isn't enough on its own.

    We cover the three phases of cash-out fraud: Account farming, waiting for a trigger event, and burst execution, why payout fraud often gets booked as an "operational loss" instead of a fraud loss, and what a disbursement-time identity assurance score could look like in practice.

    As Apurva puts it: platforms have to be right every time. Fraudsters only need to be right once.

    Sumsub's Website: sumsub.com

    Sumsub's LinkedIn: linkedin.com/sumsub

    Sumsub's Instagram: instagram.com/sumsubcom

    Sumsub on X: x.com/Sumsubcom

    Sumsub's YouTube Channel: youtube.com/@sumsubcom

    Thomas Taraniuk on LinkedIn: linkedin.com/in/tomtaraniuk

    Apurva Shrivastava on LinkedIn: linkedin.com/in/apurva-shrivastava/

    Hosted on Acast. See https://acast.com/privacy for more information.

    51 min
  8. Designing for Trust in the Age of Agents — Money20/20 Europe

    Show notes

    For Part 2 of our special coverage from Money20/20 Europe in Amsterdam, we continue the conversation on AI, trust, and fraud with a fresh set of leaders from across digital banking, payments, and regulation. Where Part 1 focused on AI transformation at scale, this episode digs into invisible banking, digital identity, agentic commerce, and the regulatory frameworks needed to make cross-border payments work safely.

    Direct from the Sumsub booth, Thomas Taraniuk, Head of Partnerships at Sumsub, speaks with leaders from across the financial services ecosystem about what trust looks like when more of banking happens quietly, behind the scenes, and what it takes to keep fraud out without adding friction for the people and businesses who depend on these systems every day.

    Our guests include:

    • Mette Gade (Chief Product Officer, Lunar) on building "invisible banking," why trust means giving users back their agency rather than advising them, and why fraud prevention works best as a shared community effort.
    • Breno Oliveira (Chief Product Officer, payabl.) on whether digital identity can solve Europe's fraud problem, the rise of selective disclosure, and how agentic commerce will change fraud signals as we know them.
    • Bankole Falade (Chief Legal, Regulatory Affairs & Public Policy Officer, Flutterwave) on building payment infrastructure across 50+ African markets, what Europe can learn from African regulatory pragmatism, and why harmonisation is the "golden ticket" for stablecoins and cross-border payments.
    • Antoine Dauchy (Head of Product Development, FLOA) on the unique fraud challenges of buy-now-pay-later, why 3DS doesn't protect against installment fraud, and how tokenisation is making it easier for fraudsters to cover their tracks.
    • Conny Ploth (VP, Global AI Transformation, Santander) on what it actually means to become an AI-native bank, the cultural shift required to make it stick, and why open innovation, including sharing fraud research publicly, is part of responsible AI

    Across these conversations, one theme keeps surfacing: as banking becomes quieter and more automated, trust has to be built into every micro-moment, and the institutions, regulators, and product teams that get ahead of fraud will be the ones willing to share data, rethink friction, and design for agents as much as for people.

    Because the next wave of fraud won't announce itself. It will look exactly like normal traffic, until it isn't.

    Thomas Taraniuk on LinkedIn: linkedin.com/in/tomtaraniuk

    Mette Gade on LinkedIn: linkedin.com/in/mettehindborggade

    Breno Oliveira on LinkedIn: linkedin.com/in/brenoaoliveira

    Bankole Falade on LinkedIn: linkedin.com/in/oluwabankole-falade-10a5099

    Antoine Dauchy on LinkedIn: linkedin.com/in/antoine-dauchy-aa99426

    Conny Ploth on LinkedIn: linkedin.com/in/conny-ploth-a66730

    Hosted on Acast. See https://acast.com/privacy for more information.

    54 min
  9. Adapt or Fall Behind - AI & Fraud Insights from Money20/20 Europe

    Show notes

    Recorded live on the floor of Money20/20 Europe in Amsterdam, this special episode of What the Fraud? brings together some of the sharpest minds in fintech to tackle the questions that matter most right now: how do you deploy AI at scale, build trust with users, fight increasingly sophisticated fraud, and keep growing without getting left behind?

    Direct from the Sumsub booth, Thomas Taraniuk, Head of Partnerships at Sumsub, speaks with leaders from across the financial services ecosystem about the forces reshaping the industry: from agentic AI and stablecoins to merchant fraud blind spots and the cost of compliance.

    Our guests include:

    • Georgios Kolovos (Payments and Fintech Leader, EMEA, Nvidia) on whether a single AI model can power the entire payment stack, the value of transaction foundation models, and why collaboration between financial institutions is essential to staying ahead of fraud
    • Joe Wilson (Chief Evangelist, Bunq) on building trust with expats and digital nomads, why brutal transparency is a competitive advantage, and the case for intervening on the user's side before fraud ever reaches the back end
    • Rik Goslinga (VP, Account Management, EMEA, Adyen) on the merchant blind spots that still plague the industry, why fraud is no longer just a checkout problem, and how machine learning is making the fraud-conversion-cost trade-off less of a zero-sum game
    • Ivan Zhiznevsky (Founder and CEO, 3S Money) on unlocking new markets through modernised payments, the rise of stablecoins as a legitimate business currency, and why governments need to stop outsourcing compliance to the private sector

    Across every conversation, a common thread emerges: the fraudsters are moving faster, the technology is more powerful than ever, and the institutions that will win are the ones willing to share knowledge, question their assumptions, and embed intelligence across the entire stack, not just at the point of payment.

    Because in a world where fraud is being industrialised, defence can't afford to stay manual.

    Thomas Taraniuk on LinkedIn: linkedin.com/in/tomtaraniuk

    Georgios Kolovos on LinkedIn: linkedin.com/in/gkolovos

    Joe Wilson on LinkedIn: linkedin.com/in/risenujoe

    Rik Goslinga on LinkedIn: linkedin.com/in/rikgoslinga

    Ivan Zhiznevsky: linkedin.com/in/ivan-zhiznevsky-a0074190

    Hosted on Acast. See https://acast.com/privacy for more information.

    33 min
  10. Account Takeover: When Trust Gets Hijacked

    Show notes

    Account takeovers have become one of the biggest challenges in fraud prevention.

    In this episode of What The Fraud, Tom is joined by Suz Lynch, Head of Financial Crime, and Paul Marsden, Head of Risk at Monavate, to explore how fraudsters gain access to trusted accounts, why account takeovers are becoming harder to detect, and how businesses can respond.

    From behavioural monitoring and AI-driven scams to the balance between security and customer experience, they discuss the warning signs, emerging threats, and practical steps organisations can take to stay ahead.

    Whether you're working in fraud, fintech, payments, or compliance, this episode offers valuable insights into one of the fastest-growing risks in digital finance.

    Sumsub's Website:http://sumsub.com/

    Sumsub's LinkedIn:http://linkedin.com/sumsub

    Sumsub's Instagram:http://instagram.com/sumsubcom

    Sumsub on X:http://x.com/Sumsubcom

    Sumsub's YouTube Channel:http://youtube.com/@sumsubcom

    Thomas Taraniuk on LinkedIn:http://linkedin.com/in/tomtaraniuk

    Suz Lynch on LinkedIn: http://linkedin.com/in/suzanne-lynch-68003667

    Paul Marsden on LinkedIn: http://linkedin.com/in/paul-marsden-69a98838

    Hosted on Acast. See https://acast.com/privacy for more information.

    43 min
  11. Building Crypto Infrastructure — Insights from Consensus Miami

    Show notes

    “What does it really take to move digital assets from hype to institutional infrastructure?”

    At Consensus Miami 2026, one theme stood out clearly: digital finance is moving from experimentation to infrastructure. Institutions are no longer just exploring blockchain… they are actively rebuilding how money is moved, secured, and governed.

    In part 2 of this special episode of What the Fraud?, Anastasia Shvechkova, Sales Director Americas at Sumsub, sits down for conversations with leaders from across the industry at the Sumsub booth at Consensus Miami, exploring how this transformation is happening across banking, payments, custody, and compliance, and what it means for fraud risk in a rapidly scaling ecosystem.

    Our guests include:

    • Adam Levine (CEO, Fireblocks Trust Company) on why institutional adoption depends on secure, scalable infrastructure and how custody and risk are evolving together.
    • Ryan Rugg (Global Head of Digital Assets, Treasury and Trade Solutions, Citi) on embedding blockchain into enterprise banking infrastructure and making digital assets feel like just another operational rail.
    • Myles Harrison (Chief Product Officer, AMINA Bank) on building regulated crypto banking that bridges TradFi and digital assets, and why security-by-design is essential for mainstream adoption.
    • Jamal Rayees (Head of Strategy, Polygon Labs) on how stablecoins are becoming the first true breakout use case for blockchain-based payments.

    Links:

    • Sumsub's Website: http://sumsub.com/
    • Sumsub's LinkedIn: http://linkedin.com/sumsub
    • Sumsub's Instagram: http://instagram.com/sumsubcom
    • Sumsub on X: http://x.com/Sumsubcom
    • Sumsub's YouTube Channel: http://youtube.com/@sumsubcom
    • Anastasia Shvechkova on LinkedIn: http://linkedin.com/in/anastasia-shvechkova-878344118
    • Adam Levine on LinkedIn: http://linkedin.com/in/adamlevine18
    • Ryan Rugg on LinkedIn: http://linkedin.com/in/ryanrugg
    • Myles Harrison on LinkedIn: http://linkedin.com/in/myles-harrison
    • Jamal Rayees on LinkedIn: http://linkedin.com/in/jamalraees

    Hosted on Acast. See https://acast.com/privacy for more information.

    31 min
  12. Scaling Trust in Crypto — Insights from Consensus Miami

    Show notes

    In Part 1 of our What the Fraud? special from Consensus Miami 2026, we explore how crypto is moving beyond early adoption and into mainstream finance. From regulation and compliance to payments and user growth, the conversation focuses on what it takes to scale digital assets safely in the real world.

    Direct from the Sumsub booth at Consensus Miami, Anastasia Shvechkova, Sales Director Americas at Sumsub, speaks with experts from across the ecosystem about the challenges shaping the next phase of digital finance, from compliance and payments to trust, scale, and user adoption.

    Our guests include:

    • Lei Lei (VP of Business Development and Strategy, Kite) on building crypto-native products and driving real-world utility
    • Mayur Gupta (Chief Growth & Marketing Officer, Kraken) on scaling adoption and bringing more users into crypto markets
    • Larry Wade (Global Head of Crypto Compliance and Regulatory Relations, PayPal) on how global payment platforms are navigating regulation while integrating crypto

    Across the conversation, a different set of challenges emerges: not just how to build crypto systems, but how to grow them responsibly. From user onboarding and product-market fit to compliance frameworks and regulatory engagement, the focus is on what it takes to move from early infrastructure to widespread adoption.

    Because once the rails are built, the real question becomes: who will actually use them, and how safely?

    Links:

    • Sumsub's Website:http://sumsub.com/
    • Sumsub's LinkedIn:http://linkedin.com/sumsub
    • Sumsub's Instagram:http://instagram.com/sumsubcom
    • Sumsub on X:http://x.com/Sumsubcom
    • Sumsub's YouTube Channel:http://youtube.com/@sumsubcom
    • Anastasia Shvechkova on LinkedIn: http://linkedin.com/in/anastasia-shvechkova-878344118
    • Lei Lei on LinkedIn:http://linkedin.com/in/lei-lei-90720a
    • Mayur Gupta on LinkedIn:http://linkedin.com/in/mayurgupta77
    • Larry Wade on LinkedIn: http://linkedin.com/in/larryswadejr

    Hosted on Acast. See https://acast.com/privacy for more information.

    33 min
  13. Fraud at the World Cup: When Volume Turns into Vulnerability

    Show notes

    “What happens when the world’s biggest sporting event becomes the perfect environment for fraud to scale?”

    World Cup Betting KYC: https://sumsub.link/21f

    The World Cup isn’t just a global celebration of football, it’s one of the largest betting events on the planet. And where volume, velocity, and global participation collide, fraud doesn’t just appear… it accelerates.

    Our guest this week is Ludovico Calvi, Honorary President of ULIS, United Lotteries for Integrity in Sports. With decades of experience across betting operations and international integrity networks, Ludovico shares how fraud evolves before, during, and beyond major tournaments like the World Cup.

    From multi-accounting and bonus abuse to AI-driven synthetic identities and coordinated betting syndicates, this conversation explores how fraud has become structured, automated, and global. We look at why major events create the perfect conditions for these systems to thrive, how fragmented markets introduce hidden vulnerabilities, and why no single operator can see the full picture alone. We also dive into the growing role of real-time data sharing, cross-border collaboration, and integrity “war rooms”, and what it takes for betting companies to balance rapid growth with resilient defences.

    Because in a world where billions are watching and betting… fraud isn’t just playing the game. It’s playing the system.

    Sumsub's Website: http://sumsub.com/

    Sumsub's LinkedIn: http://linkedin.com/sumsub

    Sumsub's Instagram: http://instagram.com/sumsubcom

    Sumsub on X: http://x.com/Sumsubcom

    Sumsub's YouTube Channel: http://youtube.com/@sumsubcom

    Thomas Taraniuk on LinkedIn: http://linkedin.com/in/tomtaraniuk

    Ludovico Calvi on LinkedIn: https://it.linkedin.com/in/ludovico-calvi-033a5927

    Hosted on Acast. See https://acast.com/privacy for more information.

    53 min
  14. Gaming the System: The Rise of First Party Fraud

    Show notes

    “What happens when the fraudster isn’t a stranger… but your own customer?”

    Fraud Prevention Course: https://sumsub.link/2qi

    Businesses spend millions verifying identities, onboarding users, and preventing external attacks. But one of the fastest-growing threats now comes from inside the perimeter: legitimate customers exploiting refunds, disputes, chargebacks, subscriptions, and reimbursement systems for personal gain.

    Our special guest this week is Richard Bromley, Head of Fraud and Disputes Risk at Monzo Bank. Drawing on years of experience at the sharp end of fraud prevention, Richard explains why first party fraud has become one of the most misunderstood and underestimated risks facing banks, fintechs, merchants, and payment providers today.

    From false scam claims and refund abuse to subscription traps, social media “hacks,” and organized criminal groups exploiting reimbursement schemes, this conversation explores how customer fraud is evolving from opportunistic behaviour into a scalable criminal model.

    We also examine why the term “friendly fraud” is dangerously misleading, how businesses can distinguish genuine victims from dishonest claimants, and why behavioural signals, machine learning, investigator expertise, and cross-industry collaboration are now essential to staying ahead.

    Sumsub's Website: http://sumsub.com/

    Sumsub's LinkedIn: http://linkedin.com/sumsub

    Sumsub's Instagram: http://instagram.com/sumsubcom

    Sumsub on X: http://x.com/Sumsubcom

    Sumsub's YouTube Channel: http://youtube.com/@sumsubcom

    Thomas Taraniuk on LinkedIn: http://linkedin.com/in/tomtaraniuk

    Richard Bromley on LinkedIn: http://linkedin.com/in/richard-bromley-ica-dip-fcp-4b559a4a/

    Hosted on Acast. See https://acast.com/privacy for more information.

    49 min
  15. When Systems Become the Target: The New Era of Fraud

    Show notes

    “Fraud is no longer about convincing a human… it’s about feeding a system.”

    Fraud is evolving fast. No longer limited to fake documents or stolen identities, today’s attackers are targeting the very infrastructure designed to stop them, exploiting workflows, reverse engineering systems, and operating at machine speed.

    In this episode, we explore how fraud has shifted from human deception to system manipulation, and why traditional defences are struggling to keep up.

    Our special guest this week is Maikel Ninaber, Head of Risk and Resilience for EMEA at Mastercard. Drawing on his experience breaking into systems as an ethical hacker and now defending them at scale, he shares how modern fraud attacks are designed, tested, and deployed.

    From camera injection attacks and emulator farms to AI-driven fraud and reverse-engineered onboarding flows, this conversation reveals how criminal operations are becoming more structured, automated, and scalable. We also explore why layered defences, real-time detection, and cross-industry collaboration are critical, and what it takes for organizations to stay resilient in a world where fraud moves at machine speed.

    Sumsub's Website: http://sumsub.com/

    Sumsub's LinkedIn: http://linkedin.com/sumsub

    Sumsub's Instagram: http://instagram.com/sumsubcom

    Sumsub on X: http://x.com/Sumsubcom

    Sumsub's YouTube Channel: http://youtube.com/@sumsubcom

    Thomas Taraniuk on LinkedIn: http://linkedin.com/in/tomtaraniuk

    Maikel Ninaber on LinkedIn: http://linkedin.com/in/maikelninaber/

    Hosted on Acast. See https://acast.com/privacy for more information.

    46 min
  16. Know Your Agent: The New Frontier of Fraud Prevention

    Show notes

    "What happens when an attacker gains control of your AI agent and the outside world believes everything it does... is you?"

    AI agents are already booking travel, managing calendars, and handling day-to-day tasks for millions of people. But as they gain access to our accounts, finances, and personal data, a new question emerges: how do you tell a legitimate agent from a hijacked one?

    Our guest this week is Mick Amelishko, AI advocate and Senior Engineering Manager at Sumsub, who lives at the intersection of AI development and fraud risk every single day. Mick breaks down what AI agents actually are, why they're so powerful, and why that power makes them an increasingly attractive target for bad actors.

    From compromised personal assistants and prompt injection attacks to the emerging concept of Know Your Agent (KYA), this conversation explores what happens when automation becomes indistinguishable from real user behaviour. We look at how fraudsters can weaponise agent access to drain accounts, impersonate users, and cause damage across multiple platforms, and what businesses and individuals can do about it.

    Sumsub's Website: http://sumsub.com/

    Sumsub's LinkedIn: http://linkedin.com/sumsub

    Sumsub's Instagram: http://instagram.com/sumsubcom

    Sumsub on X: http://x.com/Sumsubcom

    Sumsub's YouTube Channel: http://youtube.com/@sumsubcom

    Thomas Taraniuk on LinkedIn: http://linkedin.com/in/tomtaraniuk

    Mick Amelishko on LinkedIn: https://www.linkedin.com/in/amelishko

    Hosted on Acast. See https://acast.com/privacy for more information.

    50 min
  17. Synthetic Identities: When Data Becomes a Persona

    Show notes

    “What happens when a fraudster doesn’t steal an identity… but builds one from scratch?”

    Synthetic identities are one of the fastest-growing threats in financial crime. Built from fragments of real and fabricated data, these identities can pass onboarding checks, behave like legitimate users for months or even years, and then suddenly “bust out”, leaving businesses with significant losses.

    Our special guest this week is Steve Lenderman. Drawing on decades of experience investigating fraud, Steve shares how synthetic identities are created, how they evolve over time, and why this threat has grown from a credit-card problem into a global issue affecting fintech, payroll, government programs, and beyond.

    From bot-generated identities and AI-assisted fraud to sleeper accounts, bust-out schemes, and synthetic businesses, this conversation explores how organized crime groups and even nation-state actors are scaling these attacks. We also look at why collaboration between industries is critical, how behavioural and device intelligence can reveal hidden patterns, and what companies can do to detect synthetic identities before the damage is done.

    Mentioned in this episode – how Device Intelligence detects synthetic identities early: https://sumsub.link/ykm

    Sumsub’s Website: http://sumsub.com/

    Sumsub’s LinkedIn: http://linkedin.com/sumsub

    Sumsub’s Instagram: http://instagram.com/sumsubcom

    Sumsub on X: http://x.com/Sumsubcom

    Sumsub’s YouTube Channel: http://youtube.com/@sumsubcom

    Thomas Taraniuk on LinkedIn: http://linkedin.com/in/tomtaraniuk

    Steve Lenderman on LinkedIn: https://www.linkedin.com/in/steve-lenderman

    Hosted on Acast. See https://acast.com/privacy for more information.

    43 min
  18. iGaming Fraud Insights – ICE Barcelona Part 2

    Show notes

    Fraud in iGaming is shaping how operators grow, how regulators respond, and where investors place bets. Recorded live at ICE Barcelona in partnership with the C-Suite Podcast, this is Part 2 of our special What The Fraud? series on the widening global fraud landscape in iGaming.

    Kris Galloway, iGaming Product Evangelist at Sumsub, took over hosting duties and he was joined by:

    • Daniel Xavier, COO, BetMGM Brazil
    • Andrew Wright, Managing Director UK & Ireland, LeoVegas Group
    • Adrianna Samuels, Vice President - Senior Client Partner | Gaming, Globant
    • Torben Friis, Manging Director - Global Head of Distribution, Match Liquidity

    They cover the tension between player acquisition and fraud prevention, the ongoing challenge of unlicensed operators, Brazil’s evolving regulatory framework, why fraud risk is increasingly part of financial due diligence and investment decisions, and how major events like this year’s World Cup can open up new fraud angles for sportsbooks. From bonus abuse and multi-accounting to AI-driven threats, the episode maps how the risk environment is shifting for operators worldwide.

    Sumsub's website: sumsub.com

    Sumsub's LinkedIn: linkedin.com/sumsub

    Sumsub's Instagram: instagram.com/sumsubcom

    Sumsub on X: x.com/Sumsubcom

    Sumsub's YouTube Channel: youtube.com/@sumsubcom

    Hosted on Acast. See https://acast.com/privacy for more information.

    40 min
  19. iGaming Fraud Insights – ICE Barcelona Part 1

    Show notes

    Unlicensed operators and AI-enabled fraud are scaling faster than most safeguards. Regulators, operators, and tech providers are being forced to rethink what “player protection” actually means, and how to enforce it across borders. This is Part 1 of 2 special episodes of the What The Fraud? podcast, recorded live at ICE Barcelona.

    Guest host Kris Galloway, iGaming Product Evangelist speaks with Olabimpe Akingba, Head of Responsible Gaming at pawaTech, Ludovico Calvi, Honorary Presidentof United Lotteries for Integrity in Sports, and Sarah Gardner, Deputy Chief Executive Officer at UK Gambling Commission, about where the market is breaking: responsible gaming that goes beyond box-ticking, industrialised fraud networks, underage exposure risks, and the uncomfortable reality that no single stakeholder can solve this alone.

    They dig into what actually moves the needle: better use of data, clearer player education, and tighter cooperation between regulators, operators, technology providers, and law enforcement. The takeaway is simple: safe, sustainable gaming will be decided by how well the industry can coordinate enforcement and prevention across jurisdictions, not by adding more isolated controls.

    Sumsub's website: sumsub.com

    Sumsub's LinkedIn: linkedin.com/sumsub

    Sumsub's Instagram: instagram.com/sumsubcom

    Sumsub on X: x.com/Sumsubcom

    Sumsub's YouTube Channel: youtube.com/@sumsubcom

    Hosted on Acast. See https://acast.com/privacy for more information.

    39 min
  20. An Ex-Fraudster's Guide to Staying Safe

    Show notes

    "We can't possibly think of victims as being stupid." We often think of fraud victims as gullible or careless. But what if the real story is about ruthless targeting by increasingly sophisticated criminals? What if AI, deepfakes and quantum computing are making it impossible to tell what's real anymore?

    Our guest in this episode is Alex Wood, counter fraud expert, international keynote speaker, part of the BBC Radio 4 Scam Secrets team and, in a former life, a prolific fraudster who spent 20 years defrauding victims of millions before serving three prison sentences and turning his life around. Alex joins host Thomas Taraniuk to discuss the sophistication shift, where fraud attempts are dropping but success rates are climbing, powered by AI that makes attacks more targeted and devastating.

    From his former life recruiting English women as callers for organised crime networks to his current work advising the Home Office on Hawala money laundering networks funding small boat crossings, this episode reveals the insider perspective businesses need to hear. Alex explains why prison was a breeding ground for fraud conspiracies rather than a deterrent, how ChatGPT would have made him ten times more prolific and harder to catch, and why the fake Duke of Marlborough scam worked for seven months simply because luxury hotels refused to share data with competitors.

    Whether you're protecting your business or trying to spot the red flags in your own life, this conversation offers crucial insights into the criminal mind, the collaboration gaps that fraudsters exploit, and why the next frontier might be quantum computing breaking military grade encryption in minutes rather than months.

    Sumsub's website: http://sumsub.com/

    Sumsub's LinkedIn: http://linkedin.com/sumsub

    Sumsub's Instagram: http://instagram.com/sumsubcom

    Sumsub on X: http://x.com/Sumsubcom

    Sumsub's YouTube Channel: http://youtube.com/@sumsubcom

    Thomas Taraniuk on LinkedIn: http://linkedin.com/in/tomtaraniuk

    Alex Wood on LinkedIn: https://www.linkedin.com/in/beatfraud/

    Hosted on Acast. See https://acast.com/privacy for more information.

    46 min