Dental Office Rescue with Linda Kane

This one is bittersweet.

After 50 episodes, Linda Kane is saying goodbye to the Dental Office Rescue Podcast. She's sad to close this chapter, but incredibly proud of what it became and grateful to every guest, dentist, team member, and listener who came along for the ride.

Dental Office Rescue was created to make the weight of dentistry a little lighter. Linda wanted to have conversations about the challenges dentists carry every day, from stress and leadership to the financial, legal, insurance, compliance, and team issues that can follow you home at night.

After 50 episodes, Linda feels the podcast has done its job.

But these conversations aren’t going anywhere. Linda encourages you to explore all 50 episodes, filled with lessons, experts, and resources to help make dentistry easier, build a better practice, and create a better life.

In this final episode, she reflects on:

• The personal experience that gave Dental Office Rescue its mission
• 50 episodes packed with real help for dentists and their teams
• The incredible guests who shared their knowledge along the way
• Why she's leaving the podcast exactly where it is instead of making it bigger just for the sake of continuing
• What's next for Linda, including Dental Office Rescue: The Expert Edition
• Why ending the podcast doesn't mean she's done helping dentists

What Linda and her guests created together goes beyond 50 episodes. It’s a reminder that you don’t have to carry the weight of dentistry or figure it all out alone.

Linda may be closing the podcast, but she's not walking away from the mission.
"I'm still here to help." — Linda Kane

Connect & Learn More
Linda Kane | Dental Office Rescue
https://www.dentalofficerescue.com/

...

A Note from the Producer

It’s been such a privilege to help bring Dental Office Rescue to life over these 50 episodes. I’ve learned so much from Linda and every guest who shared their time, experience, and expertise with us.

I’m really proud of what we created together, from these conversations to three books filled with even more:

• Dental Office Rescue: Zeroed-In Solutions for Winning Patients Who Stay, Pay, and Refer
• Resilient by Design: From Farm Girl to Dental Industry Game Changer
• Dental Office Rescue: The Expert Edition

My hope is that dentists and their teams continue finding these conversations, books, and resources, learning from them, and coming back whenever they need a little help.

To every guest who joined us and everyone who listened, thank you for being part of Dental Office Rescue.

And finally, Mom, thank you for trusting me to help bring your vision to life. I’m proud of you, and really proud we got to create these 50 episodes together.

Parker Kane
Producer, Dental Office Rescue

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Is dentistry your career or your identity?

In this episode of Dental Office Rescue, Linda Kane sits down with Dr. Erin Sheffield, board-certified oral and maxillofacial surgeon and founder of The Doctor Is All In, to talk about mental health in dentistry, career identity, and the hidden weight of being a dentist.

Erin shares how her own career challenges changed the way she viewed achievement and success. She and Linda also discuss the pressure to do it all, isolation in the profession, finding community, and knowing when to ask for help or refer clinically.

They cover:

• The hidden weight of being a dentist
• Mental health in dentistry
• When dentistry becomes your identity
• Achievement and the pressure to do it all
• Community, clinical limits, and asking for help

Being a dentist can be a calling without becoming your entire identity.

Connect & Learn More

Linda Kane | Dental Office Rescue
https://www.dentalofficerescue.com/

Dr. Erin Sheffield | The Doctor Is All In
https://www.doctorisallin.com/

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This approach to stress and energy in your dental practice could mean a happier team, better case acceptance, and more revenue.

In this episode, Linda Kane talks with dental consultant, coach, and case acceptance strategist Sophia Dunkley about how leadership, energy, and stress responses impact dental team culture, case acceptance, and profitability.

Sophia introduces a different way to understand what happens when stress takes over, including why people react differently, how those reactions affect the people around them, and what leaders can do to create positive change.

They cover:

• How stress and energy affect your dental team
• The difference between personality and stress response
• How leadership impacts team culture and communication
• How stress can influence patient trust and case acceptance
• Using the Energy Leadership Index (ELI) and ELI 360 to uncover blind spots

A more successful dental practice isn't always about adding another system or pushing your team harder. Sometimes, changing how you understand stress, communicate, and lead can make work better for your team, your patients, and your bottom line.

Connect & Learn More

Linda Kane | Dental Office Rescue
https://www.dentalofficerescue.com/

Sophia Dunkley | The Practice Navigator
https://thepracticenavigator.com/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

What could a high-performing hygiene team do for your dental practice?

In this episode, Linda Kane sits down with dental hygienist and leadership coach Danielle Avila to explore how a stronger hygiene department can improve patient care, team performance, and your practice’s bottom line.

Danielle brings 18 years of experience as a dental hygienist and now coaches dental teams to strengthen their confidence, leadership, communication, and overall performance.

They cover:

• Identifying and developing a lead hygienist within your dental practice
• Creating clear periodontal protocols and standards of care
• Building hygienist confidence around diagnosis and patient conversations
• Why accountability matters when implementing new systems and protocols
• Improving communication and alignment between dentists and hygienists
• Helping your hygiene team introduce new ideas, technology, and treatment options
• Preventing burnout while supporting high-performing dental professionals
• Creating a dental team culture built on trust, leadership, and support

A high-performing hygiene team can provide better patient care, strengthen your practice, and create opportunities for growth.

Connect & Learn More

Linda Kane | Dental Office Rescue
https://www.dentalofficerescue.com/

Danielle Avila | LD Coaching
https://ldcoaching.co/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

You’re busy running your dental practice. But are you productive? Here's how to lead your team effectively, and creating intentional growth.

In this episode, Linda Kane sits down with Thomas Passalacqua, founder of Ascend Professional Pathways, to talk about dental leadership, dental practice management, team leadership, productivity, self-awareness, and intentional practice growth.

Thomas shares why strong leadership starts with leading yourself, how dental professionals can break out of the cycle of being busy without being productive, and why information alone doesn’t create change. Implementation does.

They cover:

• Why self-leadership comes before leading a dental team
• Building trust and becoming a more effective dental leader
• Self-awareness and identifying the priorities that actually matter
• The difference between being busy and being productive
• Breaking out of routines that keep dental practices stuck
• Dental practice systems and the people behind them
• Why implementation, execution, and accountability matter
• Setting clear goals and creating intentional practice growth

Being busy doesn’t always mean moving forward. Intentional growth starts with deciding what matters, taking action, and following through.

Connect & Learn More

Linda Kane | Dental Office Rescue
https://www.dentalofficerescue.com/

Thomas Passalacqua | Ascend Professional Pathways
https://ascendpropathways.com/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

An open door for women in dentistry and how 20 seconds of courage can change your life.

In this episode, Linda Kane sits down with Anne Duffy, founder and CEO of Dental Entrepreneur Woman, to talk about dental leadership, community, collaboration, and the power of connection across the dental industry.

Anne shares how Dental Entrepreneur Woman grew from a magazine into a movement, why knowing your strengths can change the way you lead, and how the right people can open doors personally and professionally.

They cover:

• Anne’s journey from dental hygienist to entrepreneur and founder of Dental Entrepreneur Woman
• Why strengths, experience, and self-awareness matter in leadership
• The power of community and connection for women in dentistry
• How DeW Retreats bring dental professionals together
• The “20 seconds of courage” it can take to share your story or pursue an idea
• How showing up for others can create opportunities, relationships, and real support

Sometimes one conversation, introduction, or moment of courage is all it takes to open a new door.

Connect & Learn More

Linda Kane | Dental Office Rescue
https://www.dentalofficerescue.com/

Anne Duffy | Dental Entrepreneur Woman
https://dew.life/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Is your dental practice really protected from hackers and data breaches?

In this episode, Linda Kane sits down with Amy Wood, CEO of Copper Penny Consulting, to discuss dental cybersecurity, HIPAA compliance, and why dental practices have become attractive targets for hackers.

Amy shares practical ways practice owners can better protect patient data and reduce cybersecurity risks before they become costly problems.

They cover:

* Why hackers target dental practices
* Common HIPAA and cybersecurity risks
* Passwords, employee access, and patient data
* How to vet software, IT providers, and third-party vendors
* Cyber liability insurance for dental practices
* Phishing, email attacks, and data breaches
* Upcoming HIPAA Security Rule changes
* Practical steps to better protect your practice

Cybersecurity can feel overwhelming, but small preventive steps can make a big difference.

Connect & Learn More

Linda Kane & Dental Office Rescue
https://www.dentalofficerescue.com/

Amy Wood
Copper Penny Consulting
https://www.copperpennyconsulting.com/

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Feeling stuck in your dental practice?

Learn how to break the cycle, break free, and reclaim control of your practice.

In this episode, Linda Kane discusses dental practice leadership, mindset, and the importance of stepping into the role of CEO. Doug shares why many dentists feel trapped in reactive mode, how leadership impacts practice culture, and why becoming a stronger leader can transform both your practice and your personal life.

They cover:

• Why many dentists feel like they’re stuck on the practice hamster wheel
• How an abundance mindset can change the way you approach challenges
• Why leadership cannot be outsourced, even when other tasks can
• How strong leaders create better dental team culture
• The importance of vulnerability, coaching, and finding support as a practice owner
• How dentists can build a practice where their team feels valued and connected

A better practice starts with better leadership.

Connect & Learn More
Linda Kane & Dental Office Rescue
https://www.dentalofficerescue.com/

Doug Fettig
TopCard Payment Solutions
https://topcardpaymentsolutions.com/

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Profitable on paper but still feeling broke? Learn the financial strategies every dental practice owner needs to know.

Here’s how to build a more profitable, financially healthy dental practice with Caleb Gussner and Jared Duckett of Duckett Ladd.

In this episode, Linda Kane discusses the key financial decisions that impact dental practices, including cash flow management, tax planning, profitability, financial metrics, and preparing for long-term growth.

They cover:

• Why understanding your numbers is essential for practice success
• The financial metrics every dental practice owner should track
• How tax planning differs from tax preparation
• How much cash reserves a dental practice should keep
• Preparing your practice for future growth, partnership, or transition

A stronger practice starts with financial clarity.

Connect & Learn More
Linda Kane & Dental Office Rescue
https://www.dentalofficerescue.com/

Caleb Gussner & Jared Duckett
Duckett Ladd
https://duckettladd.com/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

What can basketball coaching teach dentists about leadership?

In this episode, Linda Kane talks with Lynne Leggett, BS, FAADOM, Founder & CEO of Victory Dental Management, about how dental leaders can think more like a coach to create true teams—not just groups of employees—through coaching, accountability, and trust.

They cover:

• Why dental leaders need to coach, not just manage
• How team culture impacts performance and retention
• The connection between leadership and burnout prevention
• How communication and accountability create stronger teams
• What dentists can learn from a basketball coaching mindset

"Great teams aren’t built by accident—they’re coached with intention."

Connect & Learn More

Linda Kane & Dental Office Rescue
https://www.dentalofficerescue.com/

Lynne Leggett, BS, FAADOM
Victory Dental Management
https://victorydentalmanagement.com/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Learn how to improve dental hygiene profitability, strengthen your hygiene department, and grow your dental practice with Hygiene Profit Consultant Dr. Joy Void-Holmes.

In this episode, Linda Kane talks with Dr. Joy Void-Holmes, DHS, RDH, Hygiene Profit and Practice Valuation Consultant, to discuss how dental practices can transform hygiene from a cost center into a growth engine through better training, prevention, and systems.

They cover:

• Why hygiene drives practice growth and profitability
• The hidden reasons hygiene production breaks down
• How stronger training improves clinical confidence
• Why patient care and profitability should work together—not compete
• The importance of communication, boundaries, and team alignment

"You cannot fix hygiene production by fixing operations alone."

Connect & Learn More

Linda Kane & Dental Office Rescue
https://www.dentalofficerescue.com/

Dr. Joy Void-Holmes, DHS, RDH
https://drjoyrdh.com/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Stop selling. Start solving. Watch your practice grow.

Learn how ethical patient finance conversations, compliance, and trust can improve case acceptance and protect your dental practice with Nancy Kay Coy.

In this episode, Linda sits down with Nancy Kay Coy, CEO of FinVerified and author of Stop Selling, Dammit!, to discuss how dental practices can improve case acceptance through ethical financial conversations while protecting their teams through better compliance.

Together, they discuss:

• Why "solve, don't sell" leads to better patient relationships
• How offering the right financing options increases case acceptance
• Common compliance mistakes practices make during financial conversations
• Why credit balances can become a costly liability
• How AI is helping practices stay compliant without losing the human touch

Whether you're a dentist, office manager, or treatment coordinator, this episode offers practical strategies to help you build trust, protect your practice, and help more patients say yes to care.

Resources

📖 Free copy of Dental Office Rescue → rescuemydentaloffice.com
🌐 Learn more about FinVerified → https://finverified.ai/
📚 Get Nancy's book: Stop Selling, Dammit!

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

What makes a dental conference actually worth attending?

In this episode of Dental Office Rescue, Linda Kane talks with Michael Scott of Smile Together about a different approach to dental conferences—one built around intentional, pre-scheduled meetings between dentists, DSOs, and vendors.

Learn about:

• How Smile Together is changing dental networking
• Why guaranteed one-on-one meetings create better business relationships
• Leadership lessons that build stronger teams and healthier practice cultures

Connect & Learn More

Linda Kane | Dental Office Rescue
https://www.dentalofficerescue.com/

Michael Scott | Smile Together
https://www.smiletogetherlive.com/

LinkedIn
https://www.linkedin.com/in/michaelscottdentalai/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Your hygiene department is a hidden growth engine.

In this episode of Dental Office Rescue, Linda Kane talks with Meghan Greco, RDH, Hygienist, Myofunctional Therapist, and founder of The Thriving Practice Coach, about how high-impact hygiene and prevention-based dentistry can transform patient care and the way dental teams approach treatment.

Meghan shares why moving beyond reactive dentistry and focusing on root-cause care can help teams improve outcomes, strengthen communication, and create a more patient-centered practice.

Learn about:

• Why hygiene departments are one of the biggest opportunities for practices to elevate care
• How hygienists can step into leadership roles and create stronger patient outcomes
• What airway health, mouth breathing, and oral-systemic connections reveal about disease risk
• Why clinical teams should educate patients—not decide what patients can or cannot afford
• How consistent hygiene protocols and better communication improve trust and case acceptance

This episode is a reminder that when we stop simply treating symptoms and start understanding the reasons behind disease, we can help patients make better decisions, support stronger teams, and deliver a higher level of care.

Connect & Learn More

Linda Kane & Dental Office Rescue
https://www.dentalofficerescue.com/

Meghan Greco | The Thriving Practice Coach
https://www.thethrivingpracticecoach.com/

Free Resource: Hygiene Department Growth Blindspot Ebook
https://www.thethrivingpracticecoach.com/hygiene-growth-guide

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Ever feel like if you stepped away for one day, the whole office would fall apart?

In this episode of Dental Office Rescue, Linda Kane talks with Lorie Streeter, CTC, FAADOM — former VP of the American Association of Dental Office Management (AADOM) and current VP of U.S. Expansion at MaxAssist — to explore “Let Them” Leadership and what it actually looks like to stop over-functioning in a dental practice.

They dig into why dental office managers feel responsible for everything, how over-control quietly leads to burnout, and what it takes to shift into leadership built on trust and real boundaries.

Key themes include:

• Why dental office managers feel like they’re carrying the entire practice
• The hidden cost of over-control and over-responsibility
• How burnout shows up in leadership roles—not just workload
• What “Let Them” Leadership looks like in real dental offices
• How to build trust, boundaries, and healthier team dynamics

This is a conversation about stepping out of survival mode—and learning how to lead a dental team without carrying it all alone.

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Your team completed the training.
The binder is on the shelf.
The boxes are checked.

Now what?

In this episode, Linda Kane sits down with Joyce Weeks, Educator and Compliance Consultant at Dental Ed, Inc., to discuss why compliance isn't about paperwork—it's about creating systems that protect your patients, support your team, and strengthen your practice.

Drawing from her background in immunology, infection control, and OSHA compliance, Joyce explains how dental teams can move beyond annual training requirements and build a culture where safety, accountability, and understanding become part of everyday operations.

Learn about:

• Why compliance training often fails to create lasting change
• The hidden risks behind infection control shortcuts and missed protocols
• How understanding the "why" improves team accountability and buy-in
• The connection between compliance, leadership, and team retention
• Common mistakes that occur when systems rely on memory instead of process
• Practical ways to build safer, repeatable systems that survive team turnover

"Rules without reasons create resistance. Reasons create ownership."

Because great compliance isn't about avoiding fines—it's about creating a practice where patients feel safe, teams feel supported, and systems work no matter who's in the office.

Connect & Learn More

Linda Kane & Dental Office Rescue
https://www.dentalofficerescue.com/

Joyce Weeks | Dental Ed, Inc.
https://www.dentaledinc.com/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

The biggest risks in your practice may be the ones you never see coming.

Most dental mistakes don't happen because people don't care.

They happen because of communication breakdowns, training gaps, documentation issues, and assumptions that quietly build risk over time.

In this episode, Linda Kane sits down with Linda Harvey, founder of Dental Compliance Institute and a nationally recognized expert in dental risk management.

From patient deaths tied to lengthy procedures to a case involving unsterilized instruments being used on a patient without anyone knowing, Linda shares the hidden risks she sees repeatedly in dental practices—and the simple systems that help prevent them.

They Explore:

• The "silent failures" happening in dental offices today
• Why communication breakdowns create patient safety risks
• Real-world examples of near misses and preventable mistakes
• Documentation and record-keeping risks practices often overlook
• Better onboarding and training strategies for dental teams
• The role leadership plays in creating accountability and safety

"Safety is a competitive advantage."

Because great risk management doesn't just protect compliance—it protects patients, teams, reputations, and profitability.

Connect & Learn More

Linda Kane & Dental Office Rescue
https://www.dentalofficerescue.com/

Dental Compliance Institute
https://dentalcomplianceinstitute.com/

Compliance Train the Trainer Courses & Membership Community
https://dentalcomplianceinstitute.com/our-courses/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Buying or selling a dental practice isn’t just about contracts and numbers — it’s about people.

In this episode, Linda Kane sits down with Christine Diehl, founder of DSO Team Transition and author of Heart of the Handoff, to discuss how dentists can mitigate risk, reduce turnover, build trust, and stabilize teams during practice acquisitions and ownership transitions.

Christine shares practical insights on leadership, communication, team retention, and why the first 90 days after a transition matter so much.

In This Episode:
- Common mistakes new owners make
- Why trust is critical during transitions
- How to reduce team turnover after acquisitions
- Communication strategies that build stability
- Leadership tips for the first 90 days
- Special Offer

Christine is offering a free 30-minute “Transition Readiness” consultation. The first 10 doctors who mention the Dental Office Rescue Podcast will receive exclusive pricing.

DSO Team Transition
https://www.dsoteamtransition.com/

Connect with Christine
https://www.linkedin.com/in/christine-diehl-rdh/

Connect with Linda Kane
https://www.dentalofficerescue.com/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Most dentists weren’t taught how to manage the business, tax, and legal side of running a practice—and it can cost them hundreds of thousands.

In this episode, Linda Kane talks with Gary Harker about tax strategies, asset protection, cash flow, lawsuits, and the financial blind spots many dentists face. Gary shares some of the best ways practice owners can better protect their business, reduce stress, and make smarter financial decisions.

If tax season feels painful or cash flow always feels tight, this episode is a must-listen.

Thanks for listening! Subscribe for more episodes, and visit https://www.dentalofficerescue.com/ for consulting, training, and resources from Linda Kane.

Connect with Gary Harker here: https://www.harkeradvisory.com/

Disclaimer:
The information shared in this episode is for educational purposes only and should not be considered legal, tax, or financial advice. Always consult with your CPA, attorney, or qualified financial professional regarding your specific situation.

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Why most dental SOPs fail, and what to do instead.

In this episode, Linda Kane is joined by Laura Johnston, Founder & CEO of My Dental SOP, to uncover why so many dental offices struggle with inconsistency, turnover, and daily overwhelm—and how to fix it with simple, scalable systems.

If your practice relies on memory, sticky notes, or outdated binders to run critical processes, you’re not alone. But that approach leads to confusion, missed steps, and burnout for your team.

In this episode, you’ll learn:

• Why most SOPs fail (and how to fix them)
• The danger of “tribal knowledge” in your practice
• How to create a single source of truth for your team
• Simple ways to improve onboarding and training
• How better systems reduce stress, increase accountability, and protect revenue

Whether you’re a solo practice, growing group, or multi-location office, this episode will help you build the foundation your team needs to succeed.

Connect & Learn More

Learn more about My Dental SOP: https://www.mydentalsop.com/
Connect on LinkedIn: https://www.linkedin.com/in/laura-g-johnston/

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🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co