Podcast
The Limitless Leadership Podcast
The Limitless Leadership Podcast was created to help automotive repair shops learn how to lead, coach, train, and manage people better by sharing proven techniques and thought provoking interviews from industry leaders.
The key to sustainable growth and profitability lies in the perfect synergy of leadership and performance, and we're dedicated to helping aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.
People + Process = Profit.
- Management chart
- #154
- Episodes
- 188
- Releases
- Weekly
- Typical length
- 41 min
- On air since
- 2023
- Latest episode
- 16 hours ago
Episodes
188 episodes, newest first
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33 min
Ep 187: Your Business Might Be Growing, But Are You? with Andy Brown
Episode 193
Show notes
In this episode of Limitless Leadership, Josh Parnell sits down with Andy Brown, co-founder of LULO Coaching, to discuss faith driven leadership, personal growth, and the role of coaching in building stronger businesses and better lives. Andy shares how LULO Coaching began after an unexpected career setback and explains why connection, humility, hunger, and vulnerability are essential to effective leadership. He also breaks down the difference between coaching and consulting, why leaders need outside perspective, and why relying on AI alone cannot replace the value of a personal coach. Their conversation explores self leadership, organizational health, and the importance of making room for marriage and family while pursuing business growth.
Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com.
Timestamps:
00:00 Humility, Hunger, and Vulnerability
00:18 Podcast Intro and Guest
01:38 Faith Driven Coaching
05:10 From Layoff to Launch
08:38 Connection Builds Growth
13:36 Why Hire a Coach?
18:51 Self Leadership First
24:31 The Best Advice: Simple Scales
29:17 What Leadership Means
31:35 Wrap Up and Next StepsI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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46 min
Ep 186: What If Your Leadership Problem Starts With Your Reactions with Dan Taylor
Episode 191
Show notes
In this episode, Josh Parnell welcomes Dan Taylor back to the Limitless Leadership Podcast, now as an official Limitless Leadership coach, to discuss leadership power skills, emotional intelligence, and how thoughts and self-identity shape results at work and home. Dan previews his eight-hour Vision Conference workshop in Kansas City on March 4, “Leadership Power Skills: Fix Your Identity On Success,” explaining how cognition, emotions, cognitive dissonance, and distorted thinking can influence behavior and lead to self-sabotage. He shares practical tools for recognizing thoughts before they spiral into inaccurate feelings and unproductive patterns. The conversation then shifts to employee disengagement, exploring why team members go quiet and how the brain’s fight, flight, freeze, and ignore responses can affect workplace relationships. Dan and Josh discuss how leaders can rebuild safety and trust through open-ended questions, the SBI (situation, observation, impact) feedback model, and consistent one-on-ones. They also emphasize the importance of authenticity, humility, and sincere, specific recognition in strengthening relationships, improving engagement, and helping people feel valued.
Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co/ to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com/ to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com/.
Timestamps:
00:00 Why Identity Matters
00:20 Podcast Intro and Guest
01:46 Sponsors and Partners
03:17 Power Skills and Vision
07:31 Workshop Overview Identity
08:53 Thoughts Feelings Loop
11:36 Identity Examples Lottery
14:44 Emotions and Distortions
17:56 Ruminating and Disengagement
18:44 Turning Flaws to Strengths
21:06 Four Steps to Lead
27:06 Authenticity Builds Engagement
27:40 Why Employees Shut Down
28:02 Fight Flight Freeze Ignore
30:49 Open Ended Check Ins
31:23 SBI Feedback Framework
33:12 Trust And One Offs
35:44 Restarting One On Ones
37:38 Body Language And Humility
39:36 Loving Not Liking People
42:22 Recognition And Vision Plug
43:31 Sincere Specific Affirmations
45:38 Final Gratitude And SendoffI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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43 min
Ep 185: How Are You Leading Your Team While Running on Empty With Bobby McGraw
Episode 190
Show notes
In this episode, recorded live at the 2026 ASTA Expo in Raleigh, North Carolina, Josh Parnell sits down with fellow Limitless Leadership coach Bobby McGraw to discuss his session “Running on Empty, Leading a Shop That Never Stops” and why leaders must learn to lead themselves first. Bobby explains how leaders can have limitless potential but limited energy, exploring decision fatigue and why feeling depleted should be treated as an energy issue rather than a character flaw. He introduces the ACT framework of awareness, courage, and tenacity, emphasizing the importance of taking action before confidence arrives and using the “be the buffalo” mindset to face challenges head-on. Bobby also breaks down four key leadership shifts: leading yourself, bringing clarity, building accountability through a conversation ladder of curiosity, concern, and confronting, and multiplying yourself by developing others. He compares effective leaders to Sherpas who guide people toward their goals while helping them grow along the way. The conversation closes with practical lessons on personal growth, small daily habits, and how Limitless Leadership coaching and the Foundational Reset can help leaders build sustainable leadership practices.
Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co/ to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com/ to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com/.
Timestamps:
00:00 Limitless Leadership Intro
00:52 Live From ASTA Expo
02:06 Meet Bobby McGraw
02:15 Sponsor Break
03:41 Running On Empty
06:18 Decision Fatigue Battery
07:18 Awareness Courage Tenacity
08:13 Tools And Marketing Sponsors
09:26 Courage Before Confidence
12:41 Be The Buffalo
15:53 Thermostat Leadership
18:58 Coaching Whole Person
21:29 Personal Growth First
22:34 Defining Tenacity
24:34 Small Habits Big Wins
27:12 Quitters Day Lessons
29:16 Running on Empty Shifts
33:18 Conversation Ladder
38:05 Multiply Through People
40:16 Coaching Reset Wrap UpI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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46 min
Ep 184: How to Lead Under Pressure Without Losing Your Team with David Boyd
Episode 189
Show notes
In this episode, live from the 2026 ASTA Expo, Josh Parnell sits down with David Boyd, founder and CEO of Call Inbound, to discuss leadership, trust, and communication. David explains how lessons from aviation, including planning, prioritization, stress management, and preparing for contingencies, can help leaders build a clear vision and execute more effectively. He also introduces Call Inbound’s communication platform and its tools for call recording, integrations, AI powered training, and coaching. The conversation explores how leaders build trust through genuine relationships, consistent actions, availability, and servant leadership. David shares lessons from his mentor, Jeff Matt, and reflects on how his own example inspired his son to seek meaningful relationships with other men. They also discuss core values, owning mistakes, handling stress, and leading both at work and at home.
Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com.
Timestamps:
00:00 Warm Welcome
00:16 Podcast Intro
00:49 Live at ASTA Expo
01:13 Meet David Boyd
02:59 Sponsor Break
04:27 David’s Leadership Origins
05:15 Pilot Lessons for Leaders
07:36 The Vision and Flight Plan Framework
10:37 Tools and Sponsor Break
11:51 Vision, Mission, and Purpose
12:34 What Is Call Inbound?
14:42 Building Trust With Customers
19:06 Defining Leadership Today
22:02 Servant Leadership in Action
24:31 A Smile Builds Connection
24:45 Lead by Example
27:07 Core Values in Action
27:40 Mentor Spotlight: Jeff Matt
29:42 A Son Learns by Watching
33:55 The MAWL Parenting Framework
37:31 Stress, Fairness, and Owning Mistakes
40:02 Negotiation: Getting to No
43:52 Contact and Closing Thoughts
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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49 min
Ep 183: Turn Your Diagnostic Problems Into Training Opportunities with Brandon Steckler
Episode 188
Show notes
In this episode, live from ASTA Expo 2026 in Raleigh, North Carolina, Josh Parnell sits down with technical trainer Brandon Steckler to discuss SWAT Training and Diagnostics and why training is an investment that pays off. Brandon explains how SWAT helps technicians solve diagnostic challenges by identifying gaps in process, tools, and information, then creating customized training plans with service information, diagrams, and step by step guidance. He emphasizes mastering the fundamentals, avoiding shortcuts, and building confidence through intentional practice. The conversation also covers on site training, virtual sessions, waveform and data analysis, and specialized training for technicians at different skill levels. Brandon shares his career journey, the value of coaching, and how investing in training and the right tools can save time and improve diagnostic results.
Visit http://swatdiag.com/limitlessleadership to get $50 off your SWAT training class.
Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com.
Timestamps:
00:00 Training Pays Off
00:15 Podcast Intro and Live Expo Setup
01:49 Sponsor Breaks
03:21 What SWAT Training Does
05:34 Teaching, Not Just Fixing
06:48 Why Techs Avoid Training
10:10 Brandon’s Origin Story
13:19 Sharpen the Axe Mindset
18:40 Sweat the Fundamentals
24:23 How to Work With SWAT
26:24 Custom Battle Plan Workflow
27:41 Money Back Diagnosis
28:32 Waveform and Data Analysis
29:58 Tier One Boot Camp
32:23 Tier Two Sniper Skills
36:28 Virtual Training Sessions
38:36 Trust, Relationships, and ROI
40:47 Buy Back Your Time
45:20 Tools, Delegation, and Momentum
47:07 Websites, Portal, and Contact
48:27 Final Send OffI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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54 min
Ep 182: How Better Leadership Created Record Breaking Growth with Adam Rath
Episode 187
Show notes
In this episode recorded live at ASTA Expo 2026, Josh Parnell and Bret Beitler of Limitless Leadership sit down with Adam Rath of Allied Automotive to discuss leadership development, team culture, and business growth. Adam shares how leadership coaching and the Limitless Leadership Blueprint helped him develop his leadership team, strengthen communication, and address the “Peter Principle.” He explains how connecting team decisions to core values helped retain a key leader and create stronger buy in. The conversation also covers putting people before profits, turning conference ideas into action, and Adam’s favorite leadership book, Extreme Ownership.
Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.
Timestamps:
00:00 Gratitude and Growth
00:30 Podcast Intro at ASTA
01:07 Meet Adam and Brett
02:11 Sponsor Break
03:47 Adam’s Origin Story
05:58 Why Leadership Coaching
09:48 Scott’s Breakthrough
12:41 Core Values Keep Talent
18:38 Buy In and EOS Wins
23:42 Defining Leadership
26:20 Conference Ideas to Execution
28:23 IDS Decision Process
29:20 Team Buy In Culture
32:10 Quarterly State Updates
35:42 Foundational Reset Framework
39:04 Seek to Understand
41:36 August Breakthrough Results
46:25 People Before Profits
48:58 Leadership Book Picks
51:17 Retention and Recruiting Edge
52:39 Closing Thanks and FarewellI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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24 min
Ep 181: Your Profit Problem Might Actually Be a Leadership Problem with Michael Rosenberger
Episode 186
Show notes
In this episode, recorded live at the 2026 ASTA Expo in Raleigh, NC, Josh Parnell sits down with Michael Rosenberger, CEO of ShopFix Academy and a two-shop owner in Dallas with 30 years of experience in the automotive repair industry. Michael shares his journey from ShopFix member to coach to CEO, including how ShopFix training helped him rapidly increase sales during a cash crisis. He also discusses the leadership challenges that followed the tragic death of ShopFix founder Aaron Stokes and what it meant to step up during a difficult season. Michael breaks down his “Profit Pitfalls” session, explaining how profitability is shaped by daily decisions and how common pitfalls often come down to leadership, discipline, and accountability. He shares why advisors should be held accountable for gross profit per hour, pricing, and turning marketing efforts into car count, while owners need to maintain consistent financial rhythms. Michael also defines leadership as doing the right things when no one is watching and shares Aaron Stokes’ powerful mantra: “I will lend you confidence at 0% interest forever.”
Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com.
Timestamps:
00:00 Pressure Reveals Leaders
00:30 Podcast Liftoff Intro
01:03 Live Expo Guest Intro
01:57 Sponsor Break Hiring Marketing
03:27 Michael Background ShopFix
04:26 From Broke to Breakthrough
06:23 Stepping Up After Tragedy
10:04 Sponsor Break Shop Tools
12:37 Profit Pitfalls Accountability
14:46 Fear Avoiding Hard Talks
16:19 Owner Rhythms Discipline
19:04 Fix Owner Fix Shop
19:44 Connect With ShopFix
20:32 Leadership Rapid Fire
21:34 Lending Confidence Quote
23:10 Closing Thanks SignoffI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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36 min
Ep 180: You Can’t Lead Others Until You Lead Yourself with J'anvieu Parnell and Lola Schmidt
Episode 185
Show notes
Live from ASTA Expo 2026, Josh Parnell sits down with Lola Schmidt of Schmidt Auto Care and J'anvieu Parnell, founder of Limitless Ladies, to talk about self leadership, identity, relationships, and leading with purpose. J'anvieu Parnell shares her journey from counseling to creating a community where women can support and encourage one another. Lola offers practical advice for working with a spouse, including setting boundaries, defining roles, creating separate workspaces, and knowing when to seek outside help. They also reflect on the Refuge women’s retreat in Montana, choosing faith over fear, staying connected intentionally, and taking the first step toward purpose. The episode also includes details about an upcoming two day leadership training at Schmidt Auto Care on April 9 and 10, 2027.
Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.
Timestamps:
00:00 Lead Yourself First
00:17 Podcast Intro
00:50 Live at ASTA Expo
02:39 Meet Lauralee Schmidt
03:25 Limitless Leadership Sponsor
04:11 Genevieve and Limitless Ladies
05:02 Behind the Scenes Struggles
07:20 Self Care and Empty Cup
09:04 Bearded Brotherhood Sponsor
10:05 Working With Your Spouse
12:57 Boundaries and Respect Styles
14:56 Join Limitless Ladies
15:50 Women Supporting Women
17:42 Montana Refuge Retreat
19:46 Mountains Sparked the Vision
21:12 Faith Over Fear
22:00 Purpose Fuels Discipline
23:35 Serving Others Daily
24:32 Just Take the Step
25:19 Culture and Leading Teams
26:51 Staying Connected After Retreat
28:12 Building Safe Community
28:57 Intentional Friendship
29:36 Springboro Leadership Training
31:35 Defining Real Leadership
33:15 Lola in Two Words
34:45 Worth the Hard Journey
35:10 Calls to Action and Sign OffI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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39 min
Ep 179: The Leadership Secret to Better Difficult Conversations with Amy P. Kelly
Episode 184
Show notes
In this episode, Josh Parnell sits down with Amy P. Kelly, USA Today best-selling author and VP of consulting for Jon Gordon’s companies, to discuss purpose-driven leadership, workplace culture, and why difficult conversations don’t have to be difficult. Amy shares her story and explains how the “P” in her name represents purpose, including how people can discover their purpose through serving others, recognizing patterns, identifying strengths, and paying attention to what brings fulfillment. She also discusses her book Work Is Personal and challenges the idea that leadership and business should not be personal, sharing an HR-informed framework for creating workplaces that attract and retain great people. Amy and Josh then explore her co-authored book Difficult Conversations Don’t Have to Be Difficult, covering the importance of preparation, practice, reducing defensiveness, choosing a small ego and big mission mindset, and addressing issues proactively instead of relying on repair. The conversation closes with leadership lessons about teamwork, shared success, and putting the mission ahead of the individual.
Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co/ to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com/ to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com/.
Timestamps:
00:00 What Makes a Leader
00:45 Welcome and Guest Intro
02:27 Sponsors and Partners
03:55 Amy P Story and Purpose
09:21 Finding Your Purpose
12:52 Work Is Personal Book
18:27 Difficult Conversations Framework
26:04 Preparation Over Repair
30:52 Mechanics and Leadership Lessons
34:10 Rapid Fire Leadership Questions
38:15 Final Thanks and SendoffI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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26 min
Ep 178: How This AI Is Helping Auto Repair Shops Work Smarter with Jay Warida
Episode 183
Show notes
In this episode, Josh Parnell sits down with Jay Warida, co founder and CEO of Carvis, to discuss AI, automotive repair, and the future of shop operations. Jay shares his background as a mechanical engineer and data scientist at Ford and GM, and explains why AI should be an ally for repair shops. He breaks down how Carvis helps service advisors create customer friendly estimates, improve repair order language, handle objections, and streamline the sales process. He also shares how Carvis entered the automotive industry, grew to more than 150 shops, and continues to build its tools around customer feedback. The conversation closes with Jay’s leadership lessons on taking action, staying aligned with your mission, accountability, and thinking long term.
Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com.
Timestamps:
00:00 AI Assistant Teaser
00:28 Podcast Intro and Welcome
01:01 Meet Jay and Carvis
01:57 Sponsor Break
03:25 Jay’s Background in Auto and Data
05:01 AI as an Ally, Not an Enemy
07:02 Carvis Mission for Shops
07:37 Sponsor Break
08:46 How Carvis Entered the Industry
11:11 What Carvis Does for Advisors
12:56 Sales Mode and Objections
14:59 Customer Feedback and New Agent
16:34 How to Contact Carvis
17:14 Leadership and Company Culture
20:25 Taking Action Over Fear
22:44 Best Mentor Advice
24:02 Closing Thanks and Call to ActionI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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44 min
Ep 177: Is AI Changing How Customers Trust Your Shop? with Uwe Kleinschmidt
Episode 182
Show notes
In this episode, Josh Parnell sits down with Uwe Kleinschmidt, founder of AutoTech IQ, to talk about AI-powered digital inspections, customer education, AI search, reviews, transparency, and what leadership looks like in an increasingly AI-driven industry. AI isn't just changing how auto repair shops operate. It's changing how customers find you, evaluate you, and decide whether they trust you. One idea stood out: Transparency is the new trust. And leaders can't afford to simply use AI. They need to become AI validators—curious enough to experiment, learn, and know when the technology is actually helping.
Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com.
Timestamps:
00:00 Big Ideas
00:25 Intro & Guest Welcome
02:24 Sponsor Break
03:52 Uwe’s Story & Mission
07:06 Sponsor Break
08:19 TechAID IQ Explained
11:21 Faster Inspections with ProView
13:22 DVI, UX & AI Search
17:48 Trust & Reviews
26:23 Transparency Builds Trust
29:56 Becoming AI Validators
34:40 AI & Leadership
41:38 Best Advice
43:31 Wrap-Up & FarewellI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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31 min
Ep 176: How a Near-Crash Paved the Way for His Leadership with Brad Coleman
Episode 181
Show notes
In this episode, Josh Parnell interviews former NASCAR driver and Safeway Driving CEO Brad Coleman about the near-crash that changed his life and sparked his passion for road safety. Brad shares his journey from racing to driver education, how a Nationwide Insurance simulator helped him understand the dangers of distracted driving, and how his family eventually took over Safeway Driving.
Brad also explains the idea of “slowing down to speed up,” Safeway’s approach to driver education and safety, and why strong leadership comes down to keeping your word, listening, taking action, and owning accountability.
Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com.
Timestamps:
00:00 Near-Miss Wake-Up Call
00:31 Podcast Intro
01:05 Meet Brad Coleman
01:43 Sponsor Breaks
03:16 From NASCAR to Driver Education
04:00 The Simulator That Sparked Change
07:02 Slowing Down to Speed Up
09:16 The Reality of Texting and Driving
11:33 Distracted Driving Curriculum
13:15 Leadership Means Owning It
18:43 Franchise Standards and Buy-In
24:39 Mentor Advice on Failure
27:37 Message to Franchisees
30:35 Just Drive: Final Advice
31:33 Wrap Up and FarewellI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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36 min
Ep 175: Why Change Doesn't Have to Be Scary with Joe Flammer
Episode 178
Show notes
In this episode, Josh Parnell is with Joe Flammer, Account Executive at Broadly and former auto repair marketing professional, about leading through change, embracing feedback, and developing self-awareness. Joe shares how Broadly's evolution into AI-powered tools is helping small businesses improve customer communication and workflow automation, while reflecting on lessons from coaching, faith, and personal growth. The conversation explores navigating uncertainty, overcoming blind spots, emotional regulation, and why intentional leadership starts with knowing yourself.
Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.
Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.
Timestamps:
00:00 Know Yourself First
00:37 Podcast Welcome
01:10 Meet Joe Flammer
02:10 Sponsor Break
03:40 Joe's Journey to Broadly
06:05 Career Path in Automotive Marketing
09:12 Navigating Change with Confidence
10:24 Faith Over Fear
15:42 The Best Leadership Advice Joe Received
17:41 Understanding Blind Spots
20:07 Emotional Regulation in Leadership
22:16 Defining Leadership
24:38 Truth Tellers and T-Groups
30:46 Receiving Feedback Without Taking It Personally
33:35 Where to Connect and Closing RemarksI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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34 min
Ep 174: More Leads Won't Fix a Broken Sales Process with Christian Mosley
Episode 180
Show notes
In this episode, Josh Parnell welcomes Christian Mosley of Auto Mastery to discuss why generating leads is only the beginning of growing an independent auto repair shop. Christian explains how websites, SEO, and Google Ads can bring in potential customers, but shops still need to answer the phone, remove unnecessary friction, and confidently ask for the appointment.
Drawing from his experience as a former shop owner, Christian explains how call recordings, transcripts, and data can reveal missed opportunities, capacity problems, and weaknesses in the customer experience. He also shares leadership lessons around one-on-ones, the 1-3-1 problem-solving method, and the importance of inspecting what you expect.
Learn more about Promotive or start your next search at https://www.gopromotive.com/.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co/ to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com/ to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give
your techs the career pathway that keeps them engaged and in the bay. Book a demo today!
https://meetings.hubspot.com/jen-grimes/demo-meeting?uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c
Timestamps:
00:00 Lead Generation Reality Check
00:23 Podcast Intro
00:56 Meet Christian Mosley
01:35 Sponsor Break
03:02 What Auto Mastery Does
05:50 From Shop Owner to Marketer
09:49 Data-Driven Call Conversion
14:57 Fixing Phones and Training Teams
18:22 Why Shops Choose Auto Mastery
23:42 Defining Leadership
24:40 Putting Leadership Training Into Practice
29:50 Best Coaching Advice
32:51 Final Wisdom and ContactI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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33 min
Ep 173: How to Upskill Leadership Skills in the AI Era with Jacki Lutz
Episode 179
Show notes
In this episode, Josh Parnell welcomes Jacki Lutz, Content Director at the Auto Care Association, to discuss why automotive businesses need to build a strong digital presence as search increasingly shifts toward AI tools like ChatGPT. Jacki explains how the Auto Care Association supports the aftermarket through advocacy, education, and efforts like right to repair, while emphasizing the power of content and social media to attract customers and future technicians.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com.
Timestamps:
00:00 Why Your Online Presence Matters
00:19 Podcast Intro
00:53 Meet Jacki Lutz
02:12 Sponsor Break
03:52 The Auto Care Association’s Mission
06:30 Building a Digital Presence
09:11 Sponsor Break
10:24 AI as an Ally, Not an Enemy
12:39 Using AI for Shop Marketing
14:27 Why AI Will Become Standard
18:22 Leading Through Change
24:42 Mindset and Faith
29:04 The Best Advice: Control What You Can
31:30 Where to Find Jacki
32:52 Closing ThoughtsI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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42 min
Ep 172: People Don't Buy What They Can't Trust with Kamran Rahman and Saurav Kumar
Episode 177
Show notes
In this episode, Josh Parnell welcomes Kamran Rahman and Saurav Kumar, co-founders of 47 Consulting, to discuss how authentic storytelling helps independent auto repair shops stand out. They explain why the automotive industry's values drew them in, how consistent video content builds trust before a customer ever visits the shop, and why the best marketing highlights the people behind the business. The conversation also explores leadership, creative partnerships, and building a brand that customers remember.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com.
Timestamps:
00:00 Trust Before the Door
00:15 Podcast Introduction and Guests
01:33 Sponsors and Partners
03:02 Why Automotive Was the Right Fit
05:36 Helping Teams Feel Comfortable on Camera
08:25 Sponsor Messages
10:38 Connection Before Content
15:34 What 47 Consulting Does
17:46 Building Trust Through Storytelling
25:59 The Three Media Pillars
29:13 The Story Behind the Name "47"
31:09 Leadership and Business Partnership
38:41 The Best Leadership Advice They Received
41:05 How to Connect with 47 Consulting
41:33 Final SendoffI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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46 min
Ep 171: How Emotional Intelligence Makes Better Leaders with Dan Taylor
Episode 176
Show notes
In this episode, Josh Parnell welcomes Dan Taylor, Chief Learning Officer and Performance Coach for Power Peer Groups, to discuss how great leadership is built through emotional intelligence, communication, and continuous learning. Drawing from a career that includes Fortune 500 companies like FedEx, Dan shares why peer groups and coaching help leaders grow faster, how "speaking greatness" into others unlocks potential, and why most people succeed when given the right support, systems, and environment.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today!
Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.
Timestamps:
00:00 People First Mindset
00:29 Podcast Introduction and Welcome
01:02 Meet Dan Taylor
02:18 Sponsor: Shop Marketing Pros
03:53 Dan's Career Journey
08:15 What Power Peer Groups Does
09:27 Sponsor Break
11:20 Women in Leadership
15:10 Group Coaching vs. One-on-One Coaching
19:20 Defining Leadership
22:46 Speaking Greatness Into Others
25:52 Challenging Limiting Beliefs
26:31 The Two Sides of Emotional Intelligence
27:13 Breaking Negative Thought Loops
28:48 Why People Skills Drive Performance
30:31 How Work and Home Affect Each Other
32:37 Communication, Coaching, and Leadership
33:37 Everyone Leads Themselves First
35:02 Never Stop Learning
35:39 The Five Communication Styles
40:16 Leadership Book Recommendations
41:59 The Best Leadership Advice Dan Received
44:47 Recognition and Closing Thoughts
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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45 min
Ep 170: Why We Should Reject Mediocrity with Andrew Klement
Episode 175
Show notes
In this episode, Josh interviews Andrew Klement, former Christian Brothers technician and new owner of Finley River Auto & Diesel in Ozark, Missouri, about launching his repair shop and building a culture centered on excellence. Andrew shares why excellence goes beyond clean facilities, it requires consistency, teamwork, continuous improvement, and a commitment to serving both customers and employees well. He also discusses hiring a coach early, creating a people-first workplace, learning from costly mistakes, and building systems that allow the business to grow without sacrificing culture.
Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Learn more about Promotive or start your next search at https://www.gopromotive.com.
Timestamps:
00:00 Excellence Mindset Teaser
00:22 Podcast Introduction and Welcome
00:55 Meet Andrew Klement
02:37 Sponsor: Promotive
03:24 Sponsor: Shop Marketing Pros
04:17 Andrew's Origin Story
05:29 Defining Excellence
07:34 Putting People First
07:49 Sponsor: Tekmetric
09:02 Building a Kaizen Culture
12:35 Hiring and Building the Team
16:20 Early Financial Challenges
19:14 The Best Advice: Hire a Coach
22:07 What Leadership Means
23:41 Vision and Mission Alignment
24:49 Mission Statement Workshop
25:48 Building Team Buy-In
27:22 Why Complacency Breeds Mediocrity
30:27 Creating a Low-Stress Culture
33:07 The "Leaders Eat Last" Mindset
34:22 Learning from Mistakes and Improving Processes
38:31 Mentorship and Lessons from the Past
41:25 Faith Over Fear
42:51 The Hard but Rewarding Journey
44:26 Final Thanks and Sign-Off
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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50 min
Ep 169: How They Doubled Revenue With Fewer People with Brian Moak
Episode 174
Show notes
In this episode, Josh Parnell is with Brian Moak, 2025 Ratchet+Wrench All-Star/Owner of the Year and Executive VP of the Heart Division at Telly Tire, about building high-performing automotive businesses through strong leadership, systems, and a people-first culture. Brian shares how he nearly bankrupted his family business after buying it at 27, then transformed it by focusing on data, operational systems, and solving root problems instead of symptoms. The conversation explores leadership principles, acquisitions, employee retention, and creating a culture where people and performance thrive together. Stop managing chaos and start leading with purpose.
Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.
Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.
Timestamps:
00:00 Every Minute Matters
00:29 Podcast Introduction
01:02 Meet Brian Moak
02:36 Sponsor Break
04:08 The Heart Division
06:27 Brian's Story 08:39
Leading with Heart 12:27
Lessons from Turning the Business Around
18:14 Why Capacity Is a Mindset
24:12 The Acquisition Decision
26:53 A Three-Hour Turning Point
27:31 Building a People-First Culture
28:21 Life After the Acquisition
31:14 How to Connect with Brian
32:31 Leadership Helps People Win
33:12 Building Long-Term Employee Loyalty
36:15 Developing Homegrown Talent
39:02 "Keep the Problem the Problem"
44:27 Creating Team Ownership
47:29 Final Thoughts and Closing
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
-
41 min
Ep 168: Stop Guessing. Start Leading. | Eric Joern
Episode 173
Show notes
In this episode, Josh Parnell sits down with Eric Joern, partner and Chief Revenue Officer at Kaizen CPAs and Advisors, to discuss how financial strategy can help auto repair shops grow beyond simply balancing the books. Eric shares his journey from working at a car dealership to becoming a CPA and helping Kaizen specialize in the automotive industry. The conversation explores leadership, employee development, accountability, continuous training, and why great advisors do much more than prepare tax returns—they help business owners make better decisions.
Learn more about Promotive or start your next search at https://www.gopromotive.com/.
Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co/ to learn more about Limitless Leadership coaching, training, and speaking.
Visit https://www.tekmetric.com/ to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.
Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give
your techs the career pathway that keeps them engaged and in the bay. Book a demo today!
https://meetings.hubspot.com/jen-grimes/demo-meeting?uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c
Timestamps:
00:00 Cut Through the Noise
00:25 Podcast Introduction and Guest
01:24 Sponsor Messages
03:22 Introducing Under the Hood CPA
04:38 What Kaizen CPAs Does
06:40 Eric's Career Journey
08:43 From Dealership Employee to CPA
12:29 Specializing in the Automotive Industry
15:47 Defining Leadership
16:46 Training as a Long-Term Investment
19:28 Kaizen's Training Systems
20:06 Customized Growth and One-on-Ones
21:52 Building Better Employee Relationships
22:48 EOS Quarterly Check-Ins
23:14 Supporting Employees Beyond Work
23:53 Leading Across Multiple States
24:58 Rethinking Shop Hours
25:42 Scheduling for Success
27:14 Building Customer Loyalty
28:15 Developing a Growth Mindset
30:24 Helping Shops Embrace Change
31:34 Why Accountability Matters
32:34 The Best Leadership Advice Eric Received
34:03 Time, Action, and Execution
35:50 Under the Hood CPA Podcast Launch
37:23 Where to Find Kaizen CPAs
40:07 Final Sign-OffI'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.
For more information, please visit https://www.limitlessleadership.co.
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