The Perfect Scam

Chris and Raquelle Judge market themselves as the next Chip and Joanna Gaines, showcasing custom homes and renovation projects across their social media channels. But behind the polished image, clients say problems emerge soon after construction begins. From improperly installed plumbing and electrical to crooked walls, suspicion grows about the couple's true credentials. Weary homeowners seek second opinions and are left to pick up the pieces of their unfinished, unlivable homes when the Judges stop returning their calls.

When Sheratan Johnson receives a call from an unknown number, she's startled to hear the man on the other end of the line claim he's kidnapped her daughter from gymnastics class. Hearing her daughter's screams, Sheraton follows all the kidnapper's demands, and also texts her ex-husband, Brian, who goes into battle mode. Armed and ready to take on the kidnapper, he races across the city to get their daughter back, leading to a dramatic confrontation at a foreclosed house.

In part two, residents of the upstate New York hamlet of Hamilton learn of a financial scandal that touches nearly every corner of the community. Burt Marshall offers investment accounts that promise 8% interest, and he's been paying the interest for years. But when his house of cards suddenly comes crashing down, it exposes a Ponzi scheme so widespread that it ensnared not only individuals, but institutions ranging from the local fire department to the cemetery. All the while, Marshall carries on as if nothing has changed, still biking through town daily and living comfortably in his five-bedroom Victorian home in the town center. His crimes, however, soon attract the attention of the New York attorney general.

In the charming small town of Hamilton, New York, home of Colgate University, Burt Marshall is a well-known figure. He prepares taxes and sells insurance to many residents, sponsors local youth sports teams, and is frequently seen riding his bicycle on Main Street. When clients visit Burt's office, a sign on the wall offers an enticing deal: Invest with him and earn 8% return. Nearly 1,000 people take him up on the offer. But the neighbor that everyone knows and loves is hiding a dark secret.

In this 2024 episode, Daniel no longer lives in his hometown of Fairfield, Connecticut, but he still owns a plot of land that was essentially his childhood backyard. When he returns to visit a sick friend, he is shocked to find that a developer has cleared the trees and is halfway through building a luxury home on his property. But how could something like this happen when the land was never up for sale? Daniel learns how a criminal with forged documents impersonated him and completed the sale without his knowledge.

On Gale's 70th birthday, she is just finishing her shift at work and looking forward to a special dinner with her husband, when the celebration is suddenly cut short. Among the birthday messages she has received is a frightening voicemail from the "Maricopa County Sheriff's Office." When she returns the call, an "officer" informs her that she has failed to appear for a grand jury and must now pay a $9,260 bond. She spends hours trying to fulfill his demands, but a well-trained bank employee and new legislation that holds crypto firms accountable for fraud might just save the day.

Daniel is a New Orleans firefighter starting a second career as a realtor. Before he even gets his first listing, he discovers that someone has stolen his identity and is setting up dozens of property showings. Meanwhile, hopeful renters are paying the impostor thousands of dollars in application fees and first-month deposits. Daniel is in a race against time to regain control of his identity and save others from becoming victims.

Larry and Barbara have issues with their Amazon account, so they welcome a call from "Amazon" customer service. They learn that their personal information has been compromised and used in a money-laundering scheme. To help the government with a supposed investigation, they transfer their savings via crypto kiosks, cash handoffs and gold purchases, believing the money will be returned once arrests are made. Over several months, the couple develops trust in an agent who calls himself Ryan, who assures them that the case is progressing and they will soon be repaid. When Larry, a retired pastor, returns from a trip to Kenya and loses contact with Ryan, he fears their $1.3 million is gone forever.

In this 2023 episode, Penny takes an online training course in social media marketing, hoping to build her hobby into a business. After this initial small investment, she is flooded with calls from companies selling different website services. They promise big returns, but her investment of more than $30,000 with multiple companies doesn't lead to a single sale. Penny reports the scam, but it's not until she gets a call from a news producer that she learns that the person behind the scheme is none other than The Real Housewives of Salt Lake City star Jen Shah.

David is a seasoned traveler who has visited over 30 countries. He and his wife are looking forward to a trip to Budapest when he receives an email from Lufthansa about a scheduling change. Hoping to rebook their connecting flight and having no luck with the email link, David searches for a customer service number and calls it. This "Lufthansa" helps him rebook the trip on a more complicated route and promises to reimburse him for the substantial charges. Later, when he discovers additional charges on his credit card, he is alerted to the scam costing him over $12,000.

Writing is Barbara's retirement hobby and her passion. She has several self-published books, but she dreams of her stories reaching a wider audience. So when a company called PageTurner contacts her with exciting plans for her books, she is thrilled. The company is eager to develop artwork and promotional strategies, although each new step comes with another fee for Barbara to pay. The costs are consuming most of her retirement savings, and when PageTurner claims that Hollywood is interested in the movie rights to one of Barbara's books, she suspects the company might be a fraud.

A late-night call from their son Brian has Barry and Joan concerned. Brian sounds panicked and says he urgently needs $280,000. They do not have that kind of money available, and Barry, a trained counselor, immediately senses that something is wrong. Brian then reveals how an online romance evolved into a crypto investment opportunity, and how he now believes he must pay taxes to access his supposed earnings. Fortunately, Barry and Joan's quick thinking and compassion stopped the scam from going any further.

In Part 2 of this 2023 episode, criminals are running the grandparent scam all over the San Diego area. Often crimes like this go unsolved, but FBI agent Brady Finta and his law enforcement partners believe this situation is unique. There is a video and an eyewitness. Arresting the messenger who took Susan's $9,000 might just bring down an entire criminal operation. But investigators must proceed carefully.

In this 2023 episode, when Susan gets a frantic call from her "grandson" saying he's been in a terrible accident, she doesn't waste any time. She rushes to get him the $9,000 he requested for legal fees, but as soon as she hands the money to the courier, the phone line goes dead. She knows instantly that it was a scam. Similar crimes are popping up all over her area, and the stack of case files is pretty big by the time it lands on FBI agent Brady Finta's desk.

Eunice, a busy mom of four, discovers what appears to be the perfect work-from-home job opportunity with flexible hours and the chance to make some extra income for her family. She must make a small initial investment, but soon the job is paying off. Her husband, Daniel, researches the company and is convinced enough to join as well. Excited by their success and believing they're getting in on the ground floor of a growing venture, the couple encourages dozens of friends and family members to sign up. When the company website suddenly disappears along with the group's investment of nearly half a million dollars, they realize they are caught up in an elaborate fraud scheme.

Linda Coble is retired from a storied career as Hawaii's first female news anchor, but she stays active in her community through charity work. So when she receives a phone call informing her that she has won a $5 million prize from Publishers Clearing House, she immediately starts dreaming of the good she can do with the money. Coble is told she must make tax payments in order to release the prize, but as the fees add up, she begins to worry that it is all a scam. An employee at her bank confirms her suspicions. With $60,000 of her savings gone and her whole life changed in a matter of weeks, Coble returns to the airwaves to tell her story.

After a long day as a school bus driver, Nate checks his voicemail and finds a message from "AT&T" offering a discounted rate and a new phone. He has been a loyal customer and is looking for ways to lower his expenses, so he calls them back. The agent already knows all of Nate's information and walks him through the process of picking out his new phone on the AT&T app. When the phone arrives, Nate calls back to set it up, but there is a problem: The phone's serial number doesn't match, and he'll have to send it back. They send him a prepaid shipping label and tell him to pick out a new iPad and phone for his troubles. When the new items arrive, and again there is a problem, Nate becomes suspicious that he is entangled in a reshipping fraud scheme.

In part 2, nearly a decade after Pat received the first phone call from a woman believing to be in a relationship with him, he continues to receive regular cards, gifts, calls and visits from scam victims. Criminals have hijacked the pilot's identity to facilitate hundreds of romance scams, turning Pat's life upside down in the process. Around this time, a police detective in South Carolina begins investigating a crime in his town. A woman sends $600,000 to a man she thinks she is dating. The police detective uncovers dozens of victims of scams using Pat's identity. Detective Gillespie and TV reporter Lisa Fletcher attempt to warn victims and stop ongoing scams.

When Pam decides it's time to find love again, she signs up for a dating site and soon meets "Pat." He's charming and very kind; they hit it off right away. "Pat" works overseas and can't tell Pam much about his high-security job, but when he needs help getting back into the country, she lends him $20,000. This all sounds very suspicious to Pam's son-in-law, who does some digging and tracks down a man with the same name and face as the man Pam's been talking to nearly every day for several months. The legitimate Pat explains to Pam how a scammer is impersonating him in order to steal money from her. It turns out that Pam is one of many victims who've reached out to the real Pat.

Beloved Vermont children's entertainer-turned-filmmaker Mac Parker has been raising funds for his film Birth of Innocence for nearly a decade. The film has yet to be completed, and what investors were promised — a three-year, $1 million project — has ballooned in both time and cost. When the Vermont Department of Financial Regulation steps in to investigate irregularities in Mac's fundraising practices, they discover he's operating a $28 million Ponzi scheme. They dig deeper and find Mac has a silent partner named Lou Soteriou, a chiropractor in Connecticut who is being purposefully hidden from investors. Over the years, Lou has received more than $4 million in payments from Mac. Realizing the scope of the case, Vermont investigators call in the FBI. As federal agents unravel this enormous Ponzi scheme, it becomes clear that the relationship between Mac and Lou is a complicated one. The investigators are left wondering, who really is the mastermind behind this crime?